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Slowood Interior Reviews 158

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TrustScore 3.5 out of 5

3.4

Homewares Shop
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Company details

  1. Homewares Shop

Written by the company

Slowood Interior : E-shop Décoration, Mobilier Design, Art de vivre

Contact info

3.4

Average

TrustScore 3.5 out of 5

158 reviews

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Rated 1 out of 5 stars

Absolutely dreadful and items never delivered

Absolutely dreadful service. I ordered two styles of chairs in January. One lot came and there is no sign at all of the other arriving. All they say every time I email is they are trying to find a solution !!! I would absolutely not recommend using this company as it will only cause you alot of stress and no product at the end of it.

23 March 2026
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to know more to resolve this problem.
Please contact our customer service team at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

No item no refund

Ordered an item, was cancelled because it is out of stock. They said they were issuing a refund, 2 weeks later no refund. Looks like this is not an uncommon problem

12 February 2026
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello,

Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to know more to resolve this problem.
Please contact our customer service team at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

WHERE IS MY ORDER

WHERE IS MY ORDER
I placed an order on 3.12.2025. In the confirmation email it stated it would be dispatched no later than 15th December. I have emailed numerous times and receive an automated email back each time. I have now requested a refund and guess what no reply!! Absolutely disgusting service stay well away.

1 January 2026
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello Katylee doney, we are sorry to hear that you have experienced issues with the delivery of your parcel.

This does not meet our usual standards. Could you please contact us at customer@spacefoot.com with your order number to clarify the situation? We will also contact our carrier to prevent similar errors in the future.

Thank you for your patience.

Have a great day,

The Spacefoot Customer Service Team

Rated 3 out of 5 stars

I ordered a PlayStation mug and this is how it was

I ordered a PlayStation Paladone mug and it came pre chipped off the bottom. Just a small piece and not one that would effect the use of it but my other one broke and it was very valuable to me this just took a bit of the joy out of it and the packaging was also damaged I don’t know if that was the fault of the shipping however. 3 stars for getting the rest of it to me intact but -1 stars for how long it took and -1 for it being damaged.

9 December 2025
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number)
so that we can find a solution.

Have a great day,
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Half of my order arrived damaged

Half of my order arrived damaged. They were poorly packaged and 6 plates were totally broken.
I have submitted an online form to seek help, I have also emailed the contact info email on the website- x3 now ! I have had no response from any of them.
I'm at a loss to know what else to try. So disappointed by customer service.

26 August 2025
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello,

Please be advised that we have taken your feedback into account and noted the issue. Rest assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to learn more in order to resolve this issue.
Please contact our customer service department at customer@spacefoot.com (specifying your order number) so that we can find a solution.

Have a great day,
The Spacefoot customer service team

Rated 1 out of 5 stars

Bought an expensive item but not in…

Bought an expensive item but not in stocks so I was issued a refund but 2 weeks later NO REFUND

16 April 2025
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello Mrs Grant,

Please know that we have taken your opinion into account and noted the problem. Rest assured that we are doing our utmost to ensure that this does not happen again.

In order to solve your problem and bring you satisfaction we have sent you an e-mail.
We hope that you will be able to read it and that our approach will allow you to have a more positive customer experience.
However, if you wish to contact us by another means we invite you to do so via the address customer@spacefoot.com (again specifying your order number).

Have a great day,

The Spacefoot customer service team

Rated 1 out of 5 stars

FAKE

Trying to get in touch with a real person about my order after learning this website is FAKE. Shame on you guys. You probably won't reply to the email you'll post in your BS automated response to this comment.

20 April 2025
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello,

Please know that we have taken your opinion into account and noted the problem. Be assured that we are doing our utmost to ensure that this does not happen again.

We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us and we want to know more about how we solve this problem.
Please contact our customer service at customer@spacefoot.com (enter your order number) so that we can find a solution.

We hope you have a great day,

Spacefoot Customer Service

Rated 1 out of 5 stars

Never received my order

Never received my order, i am doing a chargeback if i dont hear from them by tomorrow, wasted 1 month.

Updated: 22.03.25
I have email to the email address yesterday, when can i expect a reply ? I will update this thread.

16 February 2025
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello Sarangan,

Please accept once again our sincere apologies.
Because we cannot identify your order we previously invited you to send us an email to the following email : 
customer@spacefoot.com 
We have not received your email mentionning your name or order number. Could you please contact us at the email customer@spacefoot.com so that we can solve your issue as soon as possible and give you satisfaction. 

We hope you have a great day,

Spacefoot Customer Service

Rated 1 out of 5 stars

Very poor after sales

Very poor after sales, customer is responsible for return shipping costs even though they sent items not as described

4 December 2024
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello ,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Placed an order on 26th Nov.still no…

Placed an order on 26th Nov.received goods 2day.sorry for doubting you guys.realy happy with watches.much love slowwood

7 December 2024
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello! Thank you for your review and for your loyalty!

We're thrilled that you enjoy our products.

Feel free to visit Spacefoot sites regularly!

New arrivals and great deals are daily!
The Spacefoot Customer Service Team

Rated 1 out of 5 stars

I placed an order for three items with…

I placed an order for three items with the same shipping fee to distribute the shipping cost. However, Slowood canceled two of the items due to being out of stock but still proceeded to ship the remaining item. When I requested to cancel the order entirely, they refused. This is unfair, as I only placed the order with the intention of receiving all three items together.

15 November 2024
Unprompted review
Slowood Interior logo

Reply from Slowood Interior

Hello Kevin,

We are sorry to hear that our products/services did not meet your expectations. Your satisfaction is important to us, and we would like to learn more to resolve this issue. Please contact our customer service at customer@spacefoot.com (mentioning your order number) so that we can find a solution.

Have a great day,

The Spacefoot Customer Service Team

Rated 1 out of 5 stars

Made a order 1st of may

Made a order 1st of may, and received an email that they are preparing the order and order will be sent before 10th of May. When didn't receive any info after 10th of May, contacted them to ask where is the order. They said we don't have have this in stock and we are cancelling your order. So basically waisted two weeks.

Avoid, as you are just wasting your time.

1 May 2024
Unprompted review
Rated 1 out of 5 stars

Disappointing Experience with Marbled Table

I recently purchased a marble-topped table from this company and unfortunately, my experience has been far from satisfactory. Upon receiving the table, I discovered noticeable damage to the marble surface.

When I reached out to their customer service, their proposed solution was to offer a mere 5 euros to cover the damaged item. This compensation is completely disproportionate to the inconvenience and disappointment caused by receiving a damaged product.

Despite expressing my concerns via email, I have yet to receive any response from their customer service team. The lack of communication is incredibly frustrating, and it reflects poorly on the overall service provided by this company.

In conclusion, my experience with this purchase has been marred by inadequate customer service and a failure to address a significant issue. I would advise potential buyers to exercise caution and consider alternative options with better customer support.

18 December 2023
Unprompted review
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