SLS Solicitors Ltd Reviews 

118
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I honestly can’t thank my solicitors enough for all their amazing work and support. They were professional, understanding, patient and genuinely cared about helping me. They made what was a stressfu... See more

Rated 5 out of 5 stars

My flat was in such a state of disrepair, full of mould and camp. Despite numerous attemps complaining to the council, no one ever came out. The problems got worse and worse ! Until SLS solicitors ste... See more

Rated 5 out of 5 stars

Positive experience with SLS, very helpful and informative, Rebecca Barnes was especially helpful in ensuring all my repairs were covered and nothing was left out. Case was settled without attending c... See more

Rated 1 out of 5 stars

This company is SCAM, be careful!!! I paid money for one of their packs offered, no clients letter sent to me than one of solicitors demanded more money, when I refused to pay and asked for refund as... See more

Company details

  1. Lawyer

Written by the company

SLS Solicitors is a modern law firm providing expert legal advice and guidance to individuals in England and Wales. SLS Solicitors has straightforward pricing and uncomplicated processes, providing you certainty about the legal services you pay for and confidence in their team of experts.


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4.3

Excellent

TrustScore 4.5 out of 5

118 reviews

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4.3

All reviews

(118)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Just used SLS via online referral site

Just used SLS via online referral site, they were brilliant Mr Ali Shah was fantastic, in my case it was S21 notice prep to a tenant.
Needless to say, it got the job done. Well done SLS team

23 September 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful and polite and…

Very helpful and polite and knowledgeable.
Got an eviction sorted for me.
It's a long drawn out process no fault of the solicitors , waiting for the courts and baliffs.
Many thanks to SLS

16 September 2025
Unprompted review
Rated 5 out of 5 stars

That it went very smoothly 👌

From the start of my claim everything went very smoothly there were a few ups and downs but I expected this but everyone at the solicitors were friendly and polite and helpful and would recommend them to my friends

19 September 2025
Unprompted review
Rated 5 out of 5 stars

I would recommend REBECCA BARNES SLSSOLICITORS to…

I would recommend SLSSOLICITORS to anyone and everybody who need any legal help with FORHOUSING or any other housing associations.
Rebecca Barnes is the person of contact .She has helped me step by step throughout my case , she is the Hero everybody needs in dealing with any housing disrepair cases .she took soooo much stress away from me aswell and for that reason alone she deserves a badge .THANKYOU TO REBECCA BARNES for helping me through this .xxx

20 August 2025
Unprompted review
Rated 1 out of 5 stars

Poor communication and disappointing…


Poor communication and disappointing service

I contacted SLS Solicitors to help with a serious issue involving mice infestation, damp, and mould in my housing association property. Unfortunately, my experience has been very disappointing.

Customer service throughout was poor. I’m not sure if this is because I was a no-win, no-fee client, but I would have expected that to be even more of a reason to act quickly and efficiently. Communication was especially bad. Over the course of the case, I had to deal with three different people, none of whom seemed to be available or responsive. Emails would go unanswered for over a week sometimes with no acknowledgment at all which is completely unprofessional.

After more than a year, the minimal repairs my landlord finally carried out were mainly due to my persistence not the efforts of the solicitors. When it came to compensation, they made little effort to secure anything satisfactory.

If you value proper communication, decent compensation, and basic customer service, I would strongly recommend shopping around. One person from the enforcement team Dylon was particularly rude and dismissive, which only added to the frustration.

Avoid if you can.

21 July 2025
Unprompted review
SLS Solicitors Ltd logo

Reply from SLS Solicitors Ltd

Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that you were not satisfied with your experience and that you felt communication did not meet your expectations.

At SLS Solicitors, we take all concerns seriously and are committed to providing a high standard of service to all our clients, regardless of how a case is funded. We're particularly concerned to hear about the issues you mentioned, including delays in communication and your experience with our team.

While we are unable to identify your file based on the name used in your review, the details you’ve provided suggest you were indeed a client. We’d very much like to look into this further. If you're open to it, please contact us at info@slssolicitors.co.uk or call our office, so we can investigate the matter properly and understand what went wrong.

We also appreciate your comments regarding Dylon. All feedback is taken seriously, and this will be passed to the relevant manager to review and, where necessary, address with the team.

Thank you again for bringing this to our attention. Your comments help us improve the service we provide to all our clients.

Warm regards,
SLS Solicitors

Rated 5 out of 5 stars

A job well done & a problem solved

I am a landlord and had a very difficult situation with one of my tenants who just stopped paying their rent. SLS were both professional and very supportive. They took the weight of this situation off my shoulders. I've just got back from the local County Court and can report that the hearing went smoothly and really well. The Judge granted the Section 8, costs and rent arrears. I will definitely be using the services of SLS in the future.

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the service I recieved…

Very happy with the service I recieved from this company. They were open, honest and very efficient. My case Solicitor, Emily Jordan worked miracles for me. She kept me informed of all progress and was in general superb. Thanks Emily. I would recommend this firm to anyone.

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Very good, got me the help I needed

I had a problem with my landlord in making major repairs to my property which I had been chasing them for some time. I got in contact with SLS Solicitors as referred by a friend and they helped me with the case and got the works done.

There is different departments your case is sent to which can be a little frustrating but from each person to the nect they were very helpful, explained very clearly the next stages helped me with any questions I had and were polite and well mannered. Would recommend SLS Solicitors for your future housing issues they also do many other case also.

10 February 2025
Unprompted review
Rated 5 out of 5 stars

Professional

Fizah from SlS Solicitors has dealt with my housing case very well and professionally Thankyou so much for making my life easier.

12 June 2025
Unprompted review
Rated 5 out of 5 stars

All housing disrepair claims


F.A.O The managing director.

Good morning I am just writing to let you know what an absolute amazing paralegal you have in kaitlin.

She has been absolutely brilliant at every step of getting the payout sorted for my claim.

Her level of customer service is unparalleled and she truly is an asset to your company.

I can be a bit of a pit bull particularly regarding money but she's kept me level headed by managing my expectations and offering first class advice when needed.

I hope this email finds it to yourself.
And please pass on my sincere gratitude for all she's done.

Just based on my experience with this amazing young lady I would and have no issues recommending SLS to anyone.

5 June 2025
Unprompted review
Rated 5 out of 5 stars

HOUSING DISREPAIR

After years of suffering with mouldy broken windows and a kitchen that was beyond repair i contacted SLS solicitors who gladly took on my case and won i now have a new kitchen and double glazed windows i also obtained compensation my solicitors saba and the second solicitor safiyan who closed the case left no stone unturned they dealt with my case to an impeccable standard
Safiyan paid exceptional attention to detail with regards to my mental health and wellbeing as living in s house with disrepair had taken its toll on me i cant thank this company enough now i can live a normal standard of life and also enjoy my compensation

THANK YOU SLS

15 May 2025
Unprompted review
Rated 5 out of 5 stars

My experience has been nothing short of…

My experience has been nothing short of excellent! My landlord was not fixing my home me and my children were living in, my walls had blown plaster in the living room, stairs and hallways I found this by removing the wall paper when we first moved in the walls were so damaged brick work was showing, making it dusty and cold! I also couldn’t put down flooring because I knew the damage would need a lot of work, it would have ruined my new floors. SLS helped me contact them professionally to get this work done quicker than they were doing, I was waiting 8 months in total, and I think it would have been longer had they not stepped in! Thank you again for all your help!

7 May 2025
Unprompted review
Rated 4 out of 5 stars

This is my first time going to…

This is my first time going to solicitors, it was pretty daunting, but they were very professional in how they conducted themselves and they provided good service to me. Would recommend this company to anyone.

1 April 2025
Unprompted review
Rated 5 out of 5 stars

Emily Jordan professional and great care

Emily Jordan is who you want to represent you in these matters. My disrepair had been affecting my mental health and Emily was empathetic to this and battled to ensure I received all works to be completed and additionally what I wanted to settle the case for. Every encounter was respectful and she was always at the end of an email or call and would always check in if there had been radio silence from the council. I know they must of been giving her absolute hell but she was tenacious and really stood up for me and my family . Thank you Emily now we are coming to the the finish like of something that has affected me for well over 5 years and this really is down to all your hard work and great care management

5 March 2025
Unprompted review
Rated 5 out of 5 stars

They helped me a lot with my housing…

They helped me a lot with my housing problem with Clarion, my flat had a big problem with mould & we lost most of our furniture. SLS Solicitors worked brilliantly on my case & I`d highly recommend them.

5 December 2024
Unprompted review

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