Small Aromas Reviews 315

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, highlighting the extensive range of niche perfumes and the ability to try fragrances before committing to a full bottle. People frequently mention the quick delivery service and the careful, personalized packaging, which often includes thoughtful touches like handwritten notes and small gifts. The overall quality of the products and the service provided are also highly appreciated by consumers. However, some customers reported issues with certain fragrance samples, noting that they differed from the original scent. A few people also expressed dissatisfaction with the company's handling of mistakes, particularly regarding refunds for incorrect products and the refusal to cover postage costs in such instances.

What people talk about most

Product

Consumers express high satisfaction with the product. Many reviewers praise the extensive and unique... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the... See more

Order

Clients share positive opinions on order. Many customers praise the quick delivery times, with some receiving... See more

Quality

People report positive experiences with quality. Customers consistently praise the beautiful and secure... See more

Service

Reviewers highlight positive aspects of service, consistently praising the excellent and fast service, with... See more

Based on these reviews

Rated 5 out of 5 stars

Have ordered from this website a few times over the past couple of years. I've ordered from a few other sample websites too, but Small Aromas is always my first and favourite choice. A clear & easy... See more

Rated 5 out of 5 stars

Ordered 2x samples, arrived quickly and beautifully presented, with a small note of thanks. Will absolutely use again, only company in uk I can see that has samples of Oman luxury Caden. They are als... See more

Rated 5 out of 5 stars

I cannot recommend highly enough. I have bought from a lot of different sample companies but this one stands out. Beautifully packaged in eco packaging in the most lovely small boxes with a personal n... See more

Rated 5 out of 5 stars

I buy from multiple sample websites in the UK, but Small Aromas stands out. They have a great range that's always expanding. The order and ship times are unbelievably quick. Also, the attention and ca... See more

Rated 5 out of 5 stars

I cannot recommend Small Aromas any more!! I have been buying samples from them for well over a year now and they never fail to deliver☺️every package is so nicely put together and the delivery is sup... See more

Rated 5 out of 5 stars

Excellent service,good prices and a large variety of perfume samples. The packaging is secure,plus it's personalised which is great as it shows they go the extra mile. I've used small aromas a few t... See more

Rated 5 out of 5 stars

This was my first time ordering from Small Aromas, and I must say I’m really impressed! They stock niche perfumes that I couldn’t find on my usual sites, so I decided to give them a try and I’m so gl... See more

Rated 5 out of 5 stars

A vital service for fragrance lovers as you can experience them without blind buying or wasting money on full bottles that turn out not so good! I've ordered 4 perfumes, they arrived quickly and be... See more

Rated 5 out of 5 stars

Wow! What a brilliant service! Great communications and very quick to resolve issues and post out. I ordered 2 fragrances separately and wanted to combine postage retrospectively. They emailed late... See more

Rated 5 out of 5 stars

I'm absolutely delighted with my order. So beautifully packaged, with lovely labelling. I love the way you can either spray or easily unscrew and dab the perfume on instead, it's the wee touches lik... See more

Rated 5 out of 5 stars

I ordered one sample scent, which arrived very quickly and was not only packaged very well, but felt personal to me, with a personalised hand written note and a werther's original along with the well... See more

Rated 5 out of 5 stars

Recently used Small Aromas as I’m a fragrance enthusiast/collector. Have to say I am very impressed and pleased by their service. Their website is excellent and they offer fragrances others don’... See more

Rated 5 out of 5 stars

With a company it’s all about the little details. It arrived in no time at all, packaging was thoughtful & even had a treat in there with a thank you for the order. It’s a great way to test out a frag... See more

Rated 5 out of 5 stars

So happy with my purchase. Such a great way of trying out perfumes from different brands. The little bottles are much better than regular perfume samples as they stand up nicely. Perfectly packaged a... See more

Rated 5 out of 5 stars

It is all in the detail. I ordered a Cartier sample, which arrived very promptly if I remember correctly. First of all, it came in a fun silver envelope which felt special but was bubble-wrappe... See more

Rated 5 out of 5 stars

Truly impressed by Small Aromas!! Not only is the service they provide incredibly useful for all perfume lovers who want to try out difference fragrances before committing to a full bottle (or just... See more

Rated 5 out of 5 stars

Great business model (slightly jealous I'd not thought of it). Quick delivery (ordered on Friday, came following Wednesday). Fragrances look, feel and smell authentic. Nice little personal touch with... See more

Rated 5 out of 5 stars

Firstly, great selection. What I was able to get here was definitely difficult under a single vendor elsewhere, the quality of the samples were excellent. Small note of enjoy your order and a little s... See more

Rated 5 out of 5 stars

Small Aromas could not be better! I absolutely love perfume and have an ever growing collection, if I read about a perfume that sounds interesting/my kind of thing, Small Aromas is the first place I g... See more

Rated 5 out of 5 stars

Such a lovely experience shopping with Small Aromas! I have quite a niche perfume taste, and since full bottles are often expensive, being able to trial scents first is so important. I accidentally... See more

Rated 5 out of 5 stars

Fantastic quick service, almost next day delivery! Lovely packaging with a nice note, and great perfume selection. Easy to use website. I am a perfume addict so get lots of samples, and I can hones... See more

Rated 5 out of 5 stars

I regularly order from Small Aromas and their service is consistently fantastic. They have a great range of fragrances, always adding to their collection and I can rely on them to send high quality pr... See more

Rated 5 out of 5 stars

I have ordered a few times now from small aromas and each time I’ve been delighted by the service. The samples are packaged beautifully (and absolutely love how the label the spray bottles, looks so n... See more

Rated 5 out of 5 stars

So pleased with the samples I received! They were dispatched so quickly and beautifully wrapped in tissue paper. The owner even included a little sweetie which was a lovely touch. Will absolutely be o... See more

Rated 5 out of 5 stars

I'm always anxious ordering from new sample websites but I have ordered twice from this website now, no problems at all. They have a really great selection and it's becoming my favourite place to buy... See more

Rated 1 out of 5 stars

Don’t bother! When they made the mistake of sending the wrong product the customer service was fine and offered to sort the problem , then another member of staff took o... See more

Company replied

Rated 5 out of 5 stars

I have ordered from Small Aromas in excess of 20 times and their service has always been excellent. No leakages, swift postage, rare perfumes and authentic scents. P.S my daughter always loves the com... See more

Rated 5 out of 5 stars

I ordered two samples from this company expecting them to just arrived bubble wrapped with my invoice- no no, I received a hand written thank you, the items beautifully packaged in tissue, elegant sti... See more

Rated 5 out of 5 stars

Have always brought from Small Aromas for a while now. Just got my order, and even though I haven't tested out these new scents, I just adore the small business and the thoughts that really go into t... See more

Rated 5 out of 5 stars

I rarely ever write reviews. But I simply had to with this company. Was truly impressed by the speed of shipping, the thoughtfulness of the personalised thank you note, and the beautiful presentation... See more

Rated 5 out of 5 stars

Absolutely delighted with my order from Small Aromas. Beautifully and securely packaged in eco friendly materials with a lovely handwritten note. The sample bottles are of a great quality and clearly... See more

Rated 5 out of 5 stars

I really rate this wonderful company. Decants are sent out very carefully wrapped and never leak. They include a personal thank you note and a small gift. Always delighted with the products.

Rated 5 out of 5 stars

This is a late review . Ordered angels share by kilian. Heard a lot about this company and they didn’t disappoint. Went on the website just now and my goodness they have one of the best selections I’v... See more

Rated 5 out of 5 stars

I bought a few perfume samples, they came really well packaged, a cute personalised handwritten note and a sweet. The samples are affordable and sprays are clearly labelled. Delivery was great too. Hi... See more

Rated 5 out of 5 stars

Very impressed with this company. Even though it’s just a sample it was really nicely packaged with a personal note and a werthers! The perfume is authentic and so I’m really pleased and would definit... See more

Rated 5 out of 5 stars

Absolutely amazing site. Such an array of choices. Delivery was super quick. Also I loved the personal touch when it arrived. Absolutely definitely will be using again. Well done 👍

Rated 5 out of 5 stars

I always purchase through small aromas despite using other sites in the past. Anytime I’ve had an issue (forgetting to add a sample or ordering a duplicate by mistake) they’re always happy to rectify... See more

Rated 5 out of 5 stars

I just received my first sample and was so touched by the little message on the card,my name on the envelope and the beautiful packaging.Thank you so much for your lovely personal service,a rarity the... See more

Rated 5 out of 5 stars

I ordered 4 samples of perfumes that came out this year but I couldn't find in a physical store. I loved the experience, price was good and the packaging was so sweet. I definitely recommend. I wish I... See more

Rated 1 out of 5 stars

When they made the mistake of sending the wrong product the customer service was fine and offered to sort the problem , then another member of staff took over the commun... See more

Company replied

Rated 5 out of 5 stars

I very rarely write reviews unless I’ve received exceptional service. After trying several other UK scent sample companies recently and being underwhelmed/ not certain a perfume is genuine, Small Arom... See more

Rated 5 out of 5 stars

Have used this company a couple of times and have been very pleased with the service. Just received samples to make a perfume advent calendar. The delivery was speedy and was packaged very well. Loved... See more

Rated 5 out of 5 stars

Such a pleasant buying experience. The samples are sent out promptly, very securely packed. The packaging is so lovely. It’s just a joy to receive samples from them and you get a little sweet too. Sam... See more

Rated 5 out of 5 stars

2nd time ordering here, samples are great, delivery is quick and your order comes with a little sweet and handwritten note which makes you smile! Will order from here again :)

Rated 5 out of 5 stars

Super quick delivery they delivered on a Sunday! The packaging was so cute, thoughtful and adorable and made my day. And thanks so much for my Werther's original too. So sweet honestly!! :)

Rated 5 out of 5 stars

Excellent company! I've made several orders and they've been great. The website is straightforward to navigate, the samples are well-labeled and in good-quality containers. I had one small error in my... See more

Rated 5 out of 5 stars

Love ordering from here. Everything is always so well packaged and I love being able to sample perfumes before buying them. They have the best selection I’ve found!

Rated 5 out of 5 stars

I ordered two samples to help me decide which to buy as a gift . The samples arrived very quickly and were very well packaged. There was also a hand written note inside and a little werthers sweet ! H... See more

Rated 5 out of 5 stars

Amazing samples, really quick delivery and beautifully packaged! Couldn’t ask for more! Thank you so much, I will be ordering again!

Rated 4 out of 5 stars

Prices aren't the best in comparison to some other sample sites and shipping is a little slower, but if they have what you're looking for, you don't mind waiting an extra day, and don't mind spending... See more

Rated 2 out of 5 stars

I bought a scent sample which I know very well. What I got was not at all what I ordered. It was labelled as such but definitely was not correct. I contacted the company and they did agree to fix the... See more

Company replied

Rated 5 out of 5 stars

Love love loveeee small aromas! This is my second order with them and the packaging is always impeccable! You can tell they put a lot of time, effort and care into each order. By far the best place to... See more


Company details

  1. Perfume store

Written by the company

We have a passion for fragrance and we know there are many others with the same hobby and passion . There are so many fragrances to explore but to do so requires a lot of spare change and many of us do not have that right now. So, we hope to provide a more cost friendly option for you to try and find your scent personality without breaking the bank. With the slow dwindle of the high street shops it is also getting harder to find shops selling perfumes, especially Niche. We have a modest selection of fragrances that we provide in various sized atomisers , (scent taken from the original perfume bottles). Our perfumes are stored in darkness and a temperature controlled room, so there is no risk of them spoiling. Our collection is expanding all the time. We hope to make your shopping experience a little bit special and our mission is to keep you returning for more . We don't dabble in fake perfumes or tamper with the juice - to do so would be sacrilege. We want to meet expectations and we will in no way jeopardise that.


Contact info

4.9

Excellent

TrustScore 5 out of 5

315 reviews

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1-star

Replied to 100% of negative reviews

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Rated 5 out of 5 stars

The best for when you cannot choose

I ordered two samples to help me decide which to buy as a gift . The samples arrived very quickly and were very well packaged. There was also a hand written note inside and a little werthers sweet ! How lovely is that . I will definitely be using small aromas again in the future .

13 November 2025
Unprompted review
Rated 5 out of 5 stars

Great business model (slightly jealous…

Great business model (slightly jealous I'd not thought of it). Quick delivery (ordered on Friday, came following Wednesday). Fragrances look, feel and smell authentic. Nice little personal touch with the sweet and handwritten note. Would definitely recommend and use again.

5 November 2025
Unprompted review
Rated 4 out of 5 stars

Pricey but good selection

Prices aren't the best in comparison to some other sample sites and shipping is a little slower, but if they have what you're looking for, you don't mind waiting an extra day, and don't mind spending a bit more then it's a great place to get samples from (and you'll still save money compared to blind buying and ending up with entire bottles that you don't even like). All in all I'm very happy that I found them, and have already placed a second order.

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Experience with Small Aromas

This was my first time ordering from Small Aromas, and I must say I’m really impressed! They stock niche perfumes that I couldn’t find on my usual sites, so I decided to give them a try and I’m so glad I did. Shipping was super fast, communication was stellar with updates at every step, and the perfumes were packaged very securely. I also loved the thoughtful touches ; the handwritten note and the Werther’s candy were such a sweet surprise! Will definitely be ordering again.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Such a lovely experience shopping with Small Aromas! I have quite a niche perfume taste, and since full bottles are often expensive, being able to trial scents first is so important. I accidentally forgot to add a fragrance to my order, but when I reached out, they kindly provided a free delivery code so I could purchase it separately and they shipped it together with my original order. Truly above and beyond customer service!

Every package is beautifully prepared, carefully checked for leaks, and always includes a thoughtful little extra (a Wetherspoons original mint). I couldn’t be happier - thank you, Small Aromas!

12 September 2025
Unprompted review
Rated 5 out of 5 stars

Such a pleasant buying experience

Such a pleasant buying experience. The samples are sent out promptly, very securely packed. The packaging is so lovely. It’s just a joy to receive samples from them and you get a little sweet too. Samples arrive in small glass bottles which is a bonus as I had plastic ones leak in the past, also it feels more premium this way. They put care and effort into providing us with perfume samples, I can’t fault them at all.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Best sample company around

I'm obsessed with this company. They always have what I want, they post quickly (free over 30 quid), the packaging is cute and reusable, the customer service is top notch, they give you a little handwritten thank you note and you get a little sweetie. What more could you want?

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Professional and cute at the same time!

Item received quickly, very well packed with thank you card and a little sweet which was a nice personalised touch!
They will be my go to company for fragrance samples from now on!
Thank you Small Aroma’s

3 September 2025
Unprompted review
Rated 5 out of 5 stars

10/10 Decant Service

Firstly, great selection. What I was able to get here was definitely difficult under a single vendor elsewhere, the quality of the samples were excellent. Small note of enjoy your order and a little sweet, though a tiny small gesture, makes all the difference. Thank you Small Aromas, you’re a great company.

2 September 2025
Unprompted review
Rated 5 out of 5 stars

A Perfect service with a personal touch

I ordered one sample scent, which arrived very quickly and was not only packaged very well, but felt personal to me, with a personalised hand written note and a werther's original along with the well presented sample of EDP. Although this might not sound like much it's nice to know time and care has gone into sending something small like this out. I really appreciated and will definitely be a repeat customer. As for the Perfume, it smelt so good that ive ordered a full size bottle. Thank you

22 August 2025
Unprompted review
Rated 2 out of 5 stars

Worrying. They want to come to my address?

I bought a scent sample which I know very well. What I got was not at all what I ordered. It was labelled as such but definitely was not correct. I contacted the company and they did agree to fix the problem if I could provide a handwritten invoice etc. However, they mentioned knowing people in a town near me and said they could send someone to pick the item up. I bought from a website. I did not expect that my address may be shared with others. I certainly don't appreciate the thought that people could come to my home after I complained about my sample not being correct. Even if it is to fix the issue. That doesn't seem right. I gave a star for packaging.

22 August 2025
Unprompted review
Small Aromas logo

Reply from Small Aromas

Hi Jasmine,

We are sorry you feel that this offer was worrisome but we are a pleasant bunch of peeps who simply wanted to rectify an issue you had raised. Rest assured we are not the Mafia lol . You were not obligated to this offer and you could have simply opted for a return back to us. Indeed, we did not see your email as a complaint. . Since your contact we did look into your order and did see that your sample was correct, so sending out the correct sample to you would have been based on us having made a mistake but when we see you had the correct perfume, this option would not serve a purpose to rectify as you would end up with two samples of the same perfume which you deemed to be wrong.

Rated 5 out of 5 stars

Fabulous! So Impressed.

I very rarely write reviews unless I’ve received exceptional service. After trying several other UK scent sample companies recently and being underwhelmed/ not certain a perfume is genuine, Small Aromas are now my go to store. Everything from the choice to the packaging to the incredibly fast shipping has been wonderful.

12 August 2025
Unprompted review
Rated 5 out of 5 stars

I rarely ever write reviews

I rarely ever write reviews. But I simply had to with this company. Was truly impressed by the speed of shipping, the thoughtfulness of the personalised thank you note, and the beautiful presentation of the samples themselves. Keep doing what you're doing, guys! Wonderful customer experience

1 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent service - fast, friendly, communicative. The bottles they use for the decants / samples are very good quality, too.

31 July 2025
Unprompted review
Rated 5 out of 5 stars

Perfect!

Absolutely delighted with my order from Small Aromas. Beautifully and securely packaged in eco friendly materials with a lovely handwritten note. The sample bottles are of a great quality and clearly labelled. Communication was excellent with updates at each stage of the order. I will definitely be ordering again, thank you 😊

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Top quality service

Dainty eco friendly and careful packaging, fast dispatch, beautifully presented in the wrap and really good quality sample atomisers which I have never seen anywhere else. It’s a great selection on the site too, and such fast response to a customer query. Absolutely flawless.

15 July 2025
Unprompted review

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