Smallflower Reviews 1,038

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I wish I had read the other views first. My order was mistakenly sent to the billing address instead of the shipping address. Even though I PAID FOR PACKAGE PROTECTION, they refuse to send a replaceme... See more

Rated 1 out of 5 stars

Received broken product. Requested replacement cap so product would stop leaking. Advised they can't if I want to return I could and REC new bottle. Condescending cust service and too much trouble wit... See more

Rated 5 out of 5 stars

PRODUCT: "small flower willow tea" is great. I have used it since trying it in Germany in 1975, for urination problems caused by taking allergy meds. Now, I have Benign Hypertrophic Prostatitis (o... See more

Rated 1 out of 5 stars

Placed an order Wednesday, March 21, 2018 @ Noon. It is Saturday, March 24, 2018 & order still has not arrived. Called Customer Service @ Smallflower & they stated shipping had been delayed due to we... See more

Company details


Contact info

2.2

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Little Shop

I looked everywhere for blade holder inserts for the Dovo Shavette, Amazon didn't even have them, but Smallflower did. Not only were they reasonably priced, they were very quite to fix my problem. Would recommend. Thank you.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

I am never disappointed when I order any product from Smallflower. I enjoy the abundant selection of scents.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Great!

Excellent selection of products. Quick and outstanding service. Would highly recommend this compamy.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Uncle Harry's Remineralization Kit

I received my order on time and at the time, this was the best price for the product I ordered, Uncle Harry's Remineralization Kit. The kit came with 3 products: Remineralizing drops, remineralizing tooth polish - whitening formula and remineralizing mouthwash. The product sizes are small - but a little goes a long way. The whitening Tooth Polish feels awesome on my teeth - it feels like professional grade like at the dentist - except no fluoride. I feel like the products are doing what they are advertised to do, which is to remineralize my teeth -by lowering ph and introducing trace minerals- but I have not used the products long enough to confirm results. These products have become part of my daily ritual. I recommend the product and Small Flower.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Fantastic, one-of-a-kind apothecary

I have watched with sadness as many of the fine old toiletry items, home health products, perfumes and the like have disappeared from our drugstore shelves and our lives. How wonderful, then, to have discovered Smallflower, where not only the classic health and beauty products are still available, but in addition, a fabulous inventory of European products of the highest quality may be found. All come at a very reasonable cost, making shopping Smallflower online sheer delight. Customer satisfaction is clearly their top priority; orders are well packed, promptly dispatched and bring smiles on arrival. Many thanks!!!

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Happy Customer

I am very happy with the products received them quite fast. I most certainly will be shopping with this company more.

2 August 2016
Unprompted review
Rated 3 out of 5 stars

I never know when my stuff will arrive

I'm spoiled by the service I get from Amazon that lets me know when my package shipped, where it is during transit and when it will arrive. I order lots of stuff from Smallflower but never have an idea when it will arrive.

2 August 2016
Unprompted review
Rated 5 out of 5 stars

Smallflower is the best.

So very efficient and easy to get those hard to find products from Europe and beyond. The prices were remarkably low and the company packed in a few 'extras'. I will be using Smallflower in the future and will recommend to my family and friends. Cannot wait to do some Christmas shopping!

30 July 2016
Unprompted review
Rated 5 out of 5 stars

Winder Wasser

Love my Winder Wasser and was amazed at how quickly it came! I also love the videos on other products. The guys are informed AND hilarious.

29 July 2016
Unprompted review
Rated 5 out of 5 stars

Great company!

I have been purchasing products from this company for some time now. I have always been very satisfied with their excellent customer service and fast response. Would not hesitate to recommend this company to any of my friends or family!!!

28 July 2016
Unprompted review
Rated 3 out of 5 stars

Price difference

I wanted a 6 oz product that was in there advertisement but no longer available no one made any adjustments for that so I ended up buying three oz.

28 July 2016
Unprompted review
Smallflower logo

Reply from Smallflower

Chris, thank you for your review.

We have researched this issue and found that the item you originally ordered is no longer available to us.

We apologize for the inconvenience and thank you for your flexibility.

Regards,
Smallflower.com

Rated 5 out of 5 stars

German handcreams

Atrix and Kamil handcreams are great quality. Arrived on time. These are the type of handcreams my grandmother and mother used and I while growiong up in Europe, difficult to find here in the US. They are just better quality and really make skin on hands softer and protect them better then regular hand creams we can buy in any supermarket.

28 July 2016
Unprompted review
Rated 5 out of 5 stars

Great service!

I've been a customer for some time now, you get what you Pay for, service and delivery always great

28 July 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look