32 cashout, same card used for deposit, still stuck on paid. The cashier timer reset twice and chat pasted a generic line about processing times. The issue stayed unresolved in the history
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the page froze after a debit card deposit. Somehow, the blank table made the evening impossible to check. from my side the page looked unfinished. It was a small issue until the account pages kept dis... See more
Time-out settings were hidden under responsible play, then another menu inside that. Took longer to find than the actual cashier. Customer support was still showing the same old note afterwards. Cus... See more
case 40182 is the one that still bothers me. the account went from verified to pending overnight with no message at all. i noticed because the cashout button had gone. raised it on the 3rd. the first... See more
Company details
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7Gear Casino | Welcome Pack up to £5000 + 500 FS
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United Kingdom
- smallorchardstudio.com
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I saved Bonanza Megaways to favourites…
I saved Bonanza Megaways to favourites twice. Then the game opened in demo mode while real balance was visible. I only wanted to finish one round cleanly. I noticed it because I checked both desktop and mobile.
what a mess
what a mess — terms on the promo page and account page did not line up. One said x25, the other said x40. Support called both 'current'. I am not a mind reader, lads. Nobody should need three chats for one obvious answer
The account page says one thing
The account page says one thing: The live casino table froze right after I changed the stake
In my case
In my case, the app plays the slots fine, thats not the issue. The issue is the live section, which shows twelve tables and then loads three of them, and the rest sit on a spinning circle
Time-out settings were hidden under…
Time-out settings were hidden under responsible play, then another menu inside that.
Took longer to find than the actual cashier. Customer support was still showing the same old note afterwards.
Customer support was still showing the same old note afterwards.
Maybe I missed something
Maybe I missed something, but On mobile data, the deposit field vanished behind the keyboard and support did not explain it
case 40182 is the one that still…
case 40182 is the one that still bothers me. the account went from verified to pending overnight with no message at all. i noticed because the cashout button had gone. raised it on the 3rd. the first reply called it a periodic review. asked where periodic reviews are described. nothing. asked how long one takes. nothing. asked whether the cashout stays frozen throughout, and that got a yes. thirteen days later it flipped back to verified, again with no message, and the money moved two days after that.
32 cashout
32 cashout, same card used for deposit, still stuck on paid. The cashier timer reset twice and chat pasted a generic line about processing times. The issue stayed unresolved in the history
From my experience
From my experience, monthly cashback - 8/10, credits on the dot.
I only noticed Bonus claim Thu 12:56…
I only noticed Bonus claim Thu 12:56 because max bet warning appeared on cheap Android after the first bonus play was logged. Cashier screen stayed half-loaded after another refresh.
the page froze after a debit card…
the page froze after a debit card deposit. Somehow, the blank table made the evening impossible to check. from my side the page looked unfinished. It was a small issue until the account pages kept disagreeing.
cashout block after front of my card…
cashout block after front of my card seemed harmless until KYC asked for the same PDF statement again after case 98317 before withdrawal. Account history changed again after 8 minutes.
Bonus tab showed nothing.
paid via apple pay on mobile
paid via apple pay on mobile, two taps, sorted
Welcome offer not as advertised.
The filter said twelve live tables were…
The filter said twelve live tables were open. Only three loaded, and the rest returned the same unavailable message
Chat closed while I was typing.
quick one
quick one: Reality check timer reset after I changed slots on a work break
KYC showed no missing files until I…
KYC showed no missing files until I tried to cash out.
Then it asked for a bank statement and moved my withdrawal into review at the same time.
I saved a screenshot before closing the page.
asked about my first cashout on a lunch…
asked about my first cashout on a lunch break, no reply for four days.
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