Smart Meals Reviews 879

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

90% of the meals are just not very good and I’ll usually eat anything. Watery chicken, tiny servings, close to zero flavour so most meals taste the same. Had a curry one today and there was almost no... See more

Company replied

Rated 5 out of 5 stars

For the third month in a row now, we've ordered the 28 meals pack, some extra favorites and somewhat chicken snacks. We're huge fans! The tasts are spot on for us. Portions too ! And quite honestly, w... See more

Rated 5 out of 5 stars

Every step, from selection on the site via delivery to preparing and eating the meals is a pleasant experience. The meals are tasty, sufficient. I typically dislike the fact that packaged meals can be... See more

Rated 5 out of 5 stars

My favorite meal prep service. Meals are very filling, and tasty. Some are obviously better than others (Chicken Teriyaki and Chicken Mac and Cheese are my personal faves), and some could do with a li... See more

Company replied

Company details

  1. Meal Delivery
  2. Health food restaurant
  3. Vitamin & Supplements Shop

Written by the company

High Protein ready to eat meals. Delivery in whole Europe.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

879 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love it!

Love the food, a lot of different flavors and food options available. It's good to know exactly your macro's as well.

19 October 2022
Unprompted review
Smart Meals logo

Reply from Smart Meals

Thank you for the good review!

Rated 5 out of 5 stars

Delicious meals

Delicious meals that help for active lifestyles while also maintaining calories.
Great variety and quick service!

3 May 2022
Unprompted review
Smart Meals logo

Reply from Smart Meals

Thank you for the great review and your kind words

Rated 5 out of 5 stars

Love this service

Great, wholesome food. Definitely taken care of having to plan healthy food throughout the week. Love the different food selections for different eating styles. Great customer service as well - there was an issue with the delivery and CS took care of it right away!

14 April 2022
Unprompted review
Smart Meals logo

Reply from Smart Meals

Thank you for your kind words! Glad you're happy with our service :)

Rated 4 out of 5 stars

Meals are very tasty and varied!

Meals are very tasty and varied, just wish some of the hard pieces of green beans were not included. I also had one meal arrive with a misplaced plastic foil, meaning it had an uncovered side. But very good, very nice service.

12 March 2022
Unprompted review
Smart Meals logo

Reply from Smart Meals

Hi! Thank you for your review. Too bad the foil of 1 meal wasn't placed properly.
Can you send an email to info@smartmeals.nl
Then we can solve it for you :)

Rated 3 out of 5 stars

reasonable

Second time I order the meals and both times there was at least one open meal. I also suggest having more information about how spicy the meal is, as I can't stand pepper and some meals I ordered are way spicy to my taste.

10 February 2022
Smart Meals logo

Reply from Smart Meals

Can you send us an email and include which meals it concerns.

Rated 5 out of 5 stars

Looks like a great service

Looks like a great service. Excited to try all their meals. Happy about the huge selection

29 January 2022
Unprompted review
Smart Meals logo

Reply from Smart Meals

Thank you for the kind words!

Rated 4 out of 5 stars

Some of the meals were a bit open

Some of the meals were a bit open, not exactly well packaged

13 January 2022
Smart Meals logo

Reply from Smart Meals

Hi Roger, can you send us an email with this problem? Then we can help you with this problem! :)

Rated 5 out of 5 stars

Smart-Meals is the perfect HEALTHY meal…

Smart-Meals is the perfect HEALTHY meal solution for any person with a crazy work schedule. They literally save me so much time and energy. I bring a healthy meal to lunch every day at work and sometimes it's my go to for dinner as well. I tried most of the things on the menu and then I was able to pin-point my favorite meals and now I just statically order them.

Their customer service is also excellent. Just recently I had a delivery made with wrong and missing items. I sent them an email about it and ON THE SAME DAY they delivered me the missing meals at no extra cost.

I mean it doesn't get better than this. I am so happy I discovered this service and I recommend it to anyone I run into.

29 October 2021
Smart Meals logo

Reply from Smart Meals

Thank you for you positive words! :)

Rated 5 out of 5 stars

Best home meals

Best home meals

You just need to heat it, it's delicious and balanced. It helps me a lot in my daily routine. I definitely recommend giving it a try.

19 July 2021
Unprompted review
Smart Meals logo

Reply from Smart Meals

Onwijs bedankt voor jouw review! Dit waarderen wij erg. Wij zoeken graag de juiste persoon bij deze review. Kan je ons wellicht een mailtje sturen, dan kunnen we dit op basis van je mail adres vinden. Een simpele tekst als hoi is voldoende. info@smart-meals.nl

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look