Hi i am photographer for Marlies Dekker Fotografie. As wedding photographer in the Netherlands making stunning slideshows for my couples are an easy way to deliver the first preview. The support is q... See more
Company replied
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See what reviewers are saying
There is no way I could ever go back to designing albums from scratch in Adobe InDesign! SmartAlbums has made my life SO much easier by saving me hours upon hours of precious time. Designing the album... See more
Company replied
Since using Pixellu my turnover and profit margins have increased dramatically. being able to design multiple unique albums for my clients in such a short space of time means lots of up spell album... See more
I use Smart Slides for every single wedding and elopement I photograph. The ability to add music to these beautiful photos bring the whole event to life. My clients love the feelings of being able... See more
Company details
Written by the company
SmartAlbums is album design software for professional photographers. Known for years as Pixellu, we have been building tools for wedding, portrait, and family photographers since 2010. SmartAlbums turns a folder of images into a finished, print-ready album design in minutes using intelligent layout technology and thousands of handcrafted templates. Drop your photos in, make cuts in the timeline, and watch the spreads build themselves, then customize layouts, colors, fonts, text, and backgrounds however you like. Every major print lab's specifications are built into SmartAlbums, so bleeds, margins, and safe zones are handled automatically, and built-in safety checks catch problems before files reach the lab. Our proofing feature lets you easily publish a draft, collect client feedback, and make revisions. Alongside SmartAlbums, we make SmartGalleries for delivering and proofing client photos online, and SmartSlides for creating cinematic photo slideshows set to music. The three work together: client favorites flow from a gallery straight into an album design, and slideshows embed directly into the gallery your client is already viewing. Photographers in more than 100 countries use SmartAlbums, SmartGalleries, and SmartSlides, supported by a distributed team spanning four continents. Both Mac and Windows are supported, with a free 14-day trial and no credit card required. Learn more here: https://www.smartalbums.com/
Contact info
United States
- hello@smartalbums.com
- smartalbums.com
4.6
Excellent
191 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Top notch customer service
Top notch customer service when I had an issue with a broken slideshow link. They have always been prompt and efficient in dealing with any problems I've encountered in the past as well.
1 October 2024
Unprompted review
Reply from Smartalbums
Hi Simon! Thank you for the support and feedback here.
Wouldn't trade it for other platform!
Perfect app for designing an album and making sllideshows! Has the best taste in the market in music, design and overall all the tools are ultra helpful. I love they help you in every step of the way, I love how they are constantly making changes for the better....
This is a good team of people doing great work.
26 September 2024
Unprompted review
Reply from Smartalbums
Hi Allejandra! Wonderful to hear you are having a good experience with our software and services!
cancel debit card with them …
i cancel my plan and the stil go to my card and pick up the money
16 September 2024
Unprompted review
Reply from Smartalbums
Hi Hugo! We are sorry to hear that you had a negative experience here. Please feel free to reach out to us in case you need further assistance in the future.
The most accurate software for album designing
I have been using Pixellu smart album software for 6 years, and it's the best software for quick album designing, it is easy to operate and on the other hand there customer care service is top notch, they never disappoint.
I will suggest you must use Pixellu software for your smart designing work and you won't regret.
3 September 2024
Unprompted review
Reply from Smartalbums
Hi Aarti, thank you for the support over the years and for the positive feedback here!
My slideshows suddenly not working in Chrome
My slideshows started not working in Chrome and I was provided with the help which helped solve my problem in a kind and efficient way. Thank you Fernanda and Kelvin :)
Great products for photographers and great customer service :)
29 August 2024
Unprompted review
Reply from Smartalbums
Hi Aline! Wonderful to hear you are having a good experience with our software and services!
Reply from Smartalbums
Hi Kanaga! Thank you for the feedback here! We are always happy to assist.
fast replay and fixing the problem
fast replay and fixing the problem ! :)
30 July 2024
Unprompted review
Reply from Smartalbums
Hi Elad! Thank you for the feedback.
Pixellu agents are very qualified
Pixellu agents are very qualified, kind and problem resolving.
I'm really satisfied. Thank you ❤️ 🤗
26 July 2024
Unprompted review
Reply from Smartalbums
Hi Marzia! Thanks for the kind words. We are always happy to help. 🙂
Reply from Smartalbums
You are welcome, Cherie! We are always happy to assist.
Terrific support team
I had terrific support from Kelvin. He was so patient with me. Thank you
11 July 2024
Unprompted review
Reply from Smartalbums
Hi Margaret! Thank you for the feedback!
By far the best software in the market.
By far the best software in the market.
Technical support is amazing and super fast
4 July 2024
Unprompted review
Reply from Smartalbums
Always happy to assist, Pedro. Thank you for the feedback.
Quick response and fixed my issue!
26 June 2024
Unprompted review
Reply from Smartalbums
Hi Erin! Always happy to assist.
Very fast helping me with my questions
Very fast helping me with my questions. The resolution was easy with their help!
20 June 2024
Unprompted review
Reply from Smartalbums
Hi Pearl! Thanks for the kind words. We are always happy to assist.
Excellent customer service
Excellent customer service. I had a question which was answered within 20 minutes despite writing in the morning from the UK. I love the app too. Makes designing super simple and my clients love it too.
19 June 2024
Unprompted review
Reply from Smartalbums
Claire, thank you for the kind words! We are also happy to hear that you enjoy using SmartAlbums.
Reply from Smartalbums
Hi Luca! Thank you for the feedback.
Great customer service
Great customer service! I had a problem with login in and they immediately replied and had it fixed.
17 June 2024
Unprompted review
Reply from Smartalbums
Hi Filipe, thanks so much for the feedback! We are always delighted to assist.
Great customer service
Great customer service! I had a problem with a few of my slideshows playing and contacted support. They immediately replied and had it fixed.
7 June 2024
Unprompted review
Reply from Smartalbums
Caitlynn, thanks so much for the feedback! We are always happy to assist.
Fast and effective answer
4 June 2024
Unprompted review
Reply from Smartalbums
Spela, thank you for the feedback!
Reply from Smartalbums
Hi there! Thank you for the feedback.
Valid support
I am a Smartalbums user and I really like the software. I've contacted the staff for a couple of issues and I've received prompt and efficient support.
24 May 2024
Unprompted review
Reply from Smartalbums
Thank you so much for the feedback, Andrea! We are delighted to always provide top-notch services to our users.
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