SmartAsset Reviews 30

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have been using SmartAsset for close to 2 years now and will be renewing for another year. This service is not for everyone. SmartAsset was upfront from the beginning about their leads and what they... See more

Rated 5 out of 5 stars

There's so much opportunity in the follow-up. If you are dedicated and follow a systematic approach, SmartAsset has increased lead quality and ease of use over the years to allow me to grow my busines... See more

Rated 5 out of 5 stars

I've been using Smart Asset for seven years, with no stops in service. While there are times when the well runs dry for a few months, if you build a system and stick to it, it always turns fruitful ag... See more

Rated 1 out of 5 stars

Very unhappy with the service we have received from Smart Asset. We requested that our targeting area be limited to two cities in Southeastern Nevada in July, yet we still received leads (more than 50... See more

Company replied

Company details

  1. Financial Planner
  2. Financial advisor
  3. Internet marketing service
  4. Investment service
  5. Marketing agency
  6. Non-bank financial service

Written by the company

SmartAsset provides consumer-focused financial information and operates SmartAsset AMP, which connects consumers with fiduciary financial advisors. Trustpilot is compensated by SmartAsset Advisors, LLC for review outreach services. Clients may be asked to provide feedback but are not compensated, and reviews reflect the authors’ opinions.


Contact info

4.1

Great

TrustScore 4 out of 5

30 reviews

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Rated 1 out of 5 stars

Don't Waste Your Time & Money

Very unhappy with the service we have received from Smart Asset. We requested that our targeting area be limited to two cities in Southeastern Nevada in July, yet we still received leads (more than 50%) from Northern Nevada and parts of Northern Utah, way outside of our service area. They provide little to no help when there are technical issues. To top it all off, the quality of the leads is just terrible.

3 December 2025
Unprompted review
SmartAsset logo

Reply from SmartAsset

We appreciate you bringing these concerns to our attention. Because we’re unable to verify account details from this review alone, since we don't have your name or email address, we’d welcome the opportunity to learn more so we can better understand what may have occurred. If you’re open to it, please reach out to our team at smartassetamp@smartasset.com with additional details, and we can review your specific situation.

Rated 1 out of 5 stars

The 5 Star Reviews are Employees & Paid for Reviews

3 reasons to stay away: 1) The one national firm that all advisors detest, yes, they sell the leads to that one, and that firm will distribute them to all advisors. I have had leads tell me that they would receive at least 2 calls a day from different people at that firm. Leads were frustrated by the time I was in contact (within 2 days if they answered). 2) They say they vet the leads... No. Sometimes there are bad phone numbers and email addresses, and others say, "I never filled anything out." 3) I had to pay for recycled leads. If someone fills out a form and then fills it out again after 90 days, yes, you get to pay for that lead again. I will never do business with them again.

14 April 2025
Unprompted review
Rated 5 out of 5 stars

I have been using SmartAsset for over 3…

I have been using SmartAsset for over 3 years and have grown my AUM by 10M year over year. It does take some time to build a solid pipeline and if you don’t have a good follow up other advisors will beat you. This product is best for tenured advisors that want to grind. Close rate is about 5% so if you don’t get enough leads or quit after a few months you won’t get the results. I was really surprised to see some of these reviews. But then again not too many successful advisors are going to seek a website out to right a stunning review. Only bad advisors that are bad at sales post negative reviews. Blame your process not the product.

22 January 2025
Unprompted review
SmartAsset logo

Reply from SmartAsset

Thank you for your thoughtful feedback and for being a SmartAsset partner for several years. We appreciate your recognition that building momentum takes commitment and a consistent approach. We’re glad the platform has played a role in helping support your business development over time.

Rated 1 out of 5 stars

The service is a waste of time and…

The service is a waste of time and money. They say the referrals are vetted. However they are not. They also do not stand behind their word. They will take your cash and you will get nothing in return.

16 January 2024
Unprompted review
SmartAsset logo

Reply from SmartAsset

Thank you for your feedback. During your short time on our platform, while you did note a concern about lead quality, you never submitted any leads for invalidation with our advisor support team which made it difficult for us to adequately address your concerns. We also proactively reached out to you several times to provide advice on how to see success with our platform, which you declined. Many of our successful clients have stated that a strong and consistent sales process is important to maximizing the value of their leads. We’re confident that most advisors can be successful with our Advisor Marketing Platform (AMP) provided they receive enough leads, have a strong sales process, and put in the work.

Rated 1 out of 5 stars

SmartAsset is a waste of Money!

I have been an Advisor for over 30 years. Many of my clients were passing away and I needed some additional clients to bolster my practice. I had used lead services one or twice before, but SmartAsset looked different. They weren't. After spending over $20k, the leads were terrible and the customer service was non-existent. I didn't close a single lead they provided, and I believe I paid for over 50.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Smartasset is a scam - don't waste your money

As a licensed advisor for over 25 years I found Smart Asset to be a misleading waste of time for investors seeking guidance, and an expensive scam for advisors seeking new client referrals. Smartasset is doing nothing but generating revenue for itself and provides no worthwhile services to either side of the financial service relationship. I do not recommend this company.

27 June 2022
Unprompted review
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