Smart Clear Vision Reviews 140

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that refurbished items appear brand new and function perfectly. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders within 24-48 hours. Reviewers also appreciate the excellent customer service and the helpful, polite staff, including delivery drivers who often go the extra mile. However, some customers experienced issues with delivery, including discrepancies in booking and refusal to leave items in safe places or with neighbors. A few other people also felt that the hardware quality of some products, particularly refurbished TVs, was unreliable, leading to lagging and freezing issues shortly after purchase.

What people talk about most

Product

Consumers generally express satisfaction with the products received, often highlighting great prices and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick, friendly, and helpful... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers received products in excellent, almost new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted a new television, this company stood out amongst all the others. There service, quality and care was second to none. There product knowledge was very impressive. I shall be going bac... See more

Rated 5 out of 5 stars

EXCEEDED EXPECTATIONS Louise from the company phoned to let me know when the tv would arrive - with the bad weather delivery delayed and they were great in keeping me advised .Their new delivery drive... See more

Rated 5 out of 5 stars

Cust serv called night b4 to confirm deleivery time. I asked for a call from courier before hand which was kindly arranged. Quick, friendly service, reccommended. Ta

Rated 5 out of 5 stars

Had some issues with the delivery of my item due to me being on holiday and the delivery company not receiving my response. Smart clear vision called me straight away to try and resolve this. Would re... See more

Company replied


Company details

  1. #125 of 192 best companies in Electronics store
  2. #20 of 24 best companies in Audio-visual equipment supplier
  3. #58 of 91 best companies in Computer & Accessories store
  4. #35 of 49 best companies in TV shop

Written by the company

For over 20 years we've worked in the graded stock and returns industry, building strong relationships with major UK retailers and manufacturers. That experience lets us pass on real savings to our customers — eye-watering discounts against RRP without compromising on quality. Every TV and monitor we sell is fully tested by our team before listing. Brands we stock include Samsung, LG, Sony, Hisense, Toshiba, TCL, Bush, Panasonic, Acer, AOC and more — graded A through C with the condition clearly stated on every product page so you know exactly what you are getting. What you can expect from Smart Clear Vision: - 90-day warranty on every TV and monitor - Free UK delivery within 3-5 working days, with full tracking - Honest grading — each unit is photographed and described against our published grading scale - Specialist Delivery for larger TVs, delivered in person by our own van team - Real customer support from a UK-based team - Refurbished smart TVs and monitors from £59.99 We may not be the cheapest in the industry, but we are consistent and honest — our Trustpilot reviews speak for themselves. Whether you are buying for yourself, kitting out a rental, or fitting out a hospitality space, we have the stock and the experience to help. Browse the full range of refurbished smart TVs and monitors at smartclearvision.co.uk.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

5-star
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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top-notch graded stock

Top-notch graded stock, always at fantastic discounts! Their experience shines through in every deal. Consistently reliable and a pleasure to shop with!

13 August 2024
Unprompted review
Smart Clear Vision logo

Reply from Smart Clear Vision

Thank you , always happy to help

Rated 1 out of 5 stars

biggest regret of my life, this company ripped me off for £300 . sent a broken tv out & refused to accept it , tried to blame me for it & thought i wouldnt be able youldnt be able to respond,

biggest regret of my life, thias company ripped me off, sent out a broken TV, refused to accept it, they asked for proof, i sent it to them , but they refused to acccept it, now i have since brought people in to confirm the proof, they still havn6t accepted it, this is ongoing, ive know toubt they will blame me in a response, as they did on Trustpiolet.this company are scum. yes they can come back & threaten me, quite prepare\d for this, whatch the response now

25 July 2024
Smart Clear Vision logo

Reply from Smart Clear Vision

SCAMMER!!! using Trustpilot as blackmail to get another TV, says broken but wont supply evidence

Rated 5 out of 5 stars

Absolutely Brilliant

Fantastic, absolutely brilliant at bargain prices, I saved a fortune buying from Smart Clear Vision, and the customer service was amazing, try before you buy at their premises, hassle free, highly recommended, buy with confidence, I would definitely buy from here again, thanks you guys.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic

Absolute gent collected a tv from his premises everything was like brand new I’ll definitely be passing his company onto other people .

4 July 2024
Unprompted review
Smart Clear Vision logo

Reply from Smart Clear Vision

Always welcome back , Great Customer

Rated 5 out of 5 stars

Professional and quality

I found this company via eBay. There was a direct link to their website and I made contact through there. Fast comms, fast service. I visited their workshop in person to see the 50 inch Samsung smart TV working. Staff were polite and more than helpful.
Payment was easy with card machine. Warranty paperwork given.
Very happy and will 100% use this company again if I need another TV.
Thanks

22 March 2024
Unprompted review

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