Smarter Inventories Reviews 111

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great service. I’ve been using smarter inventories for a few years now and always found them to be very helpful and responsive. The app is easy to use and Roman is always on hand to help with any qu... See more

Rated 4 out of 5 stars

Very good app except I think certain rooms/items should be condensed to make it quicker to take photos and type descriptions, such as condensing: walls, floors and ceilings together, lighting and sock... See more

Rated 4 out of 5 stars

Having used smarterinventories for 3 years now it hasn’t let me down once. It gets the job done. However I do wish a couple of things could be improved upon, the main being ways of improving the speed... See more

Rated 5 out of 5 stars

Excellent, easy to use inventory app & website. Perfect for our needs but I do have a couple of suggestions for future updates. It would be useful to have a Utilities section so gas, electric & water... See more

Company replied

Company details

  1. Software company

Written by the company

Fast and easy to use property inventory app for iPhone, iPad, Android and Amazon fire devices. Favorite among student accommodation, letting agents, inventory clerks and landlord. Easy way of preparing check-ins, check-outs, midterm inspections. Free UK based telephone, email, live chat support. Reports branded with company logo and colors, customisable text of reports


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

111 reviews

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Rated 5 out of 5 stars

Great service

Great service.
I’ve been using smarter inventories for a few years now and always found them to be very helpful and responsive. The app is easy to use and Roman is always on hand to help with any queries.

21 April 2026
Rated 4 out of 5 stars

Very good value inventory tool.

Very good value inventory tool.
Probably needs to be more smartphone-friendly (I had trouble making out the small text on the website for instance) but on a tablet it ought to be better. Recommended.

13 November 2025
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Reply from Smarter Inventories

Thank you for your great review. Best to use our mobile app during inspections. The website is then meant to be ideally used on a larger screen, like on a computer, to get the best experience when reviewing and finishing the gathered pictures and information.

Rated 5 out of 5 stars

Excellent app & website

Excellent, easy to use inventory app & website. Perfect for our needs but I do have a couple of suggestions for future updates. It would be useful to have a Utilities section so gas, electric & water meter readings are in one section rather than in the rooms where each meter is located. Likewise, it might be an idea to include a Compliance section for smoke alarms & CO2 detectors rather than on the ceilings/walls in the rooms where they are located.

22 August 2025
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Reply from Smarter Inventories

Thank you for your kind review and suggestions. Can I please mention that while we don't have it labeled as Utilities, the mobile apps give a toggle switch when starting a new inspection to have "Meter readings" section added. You would normally take pictures of the meters in there and note the readings (and location if relevant) - regardless of which area of the property the meters are in. Sections for Smoke alarms and Carbon monoxide alarms are also added by the app automatically. In addition, there is an option to have a custom list of rooms or sections added automatically to each new inspection, so please do reach out to our support if we can help with any of the above.

Rated 2 out of 5 stars

Quite complicated and tricky to use

Quite complicated and tricky to use. And when you begin a new inspection based on an Old one it does not download the old pictures so you have to go and take them all anyway quite frustrating when using with Hmo as every new tenant you have to take photos of all of the communal areas again

20 December 2024
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Reply from Smarter Inventories

Thank you for your review. Because our app works with pictures, you would generally want to take new ones each time when starting a new report but there are also options to copy a report to new one (to reuse the existing images) and just add new pictures to the copy. There are also other options like for instance merging reports so you could as an example make a separate report for communal areas once and then make copies of it for merging with report for specific rooms. Please don't hesitate to reach out if you need any help.

Rated 4 out of 5 stars

Good overall but room for improvement

Having used smarterinventories for 3 years now it hasn’t let me down once. It gets the job done. However I do wish a couple of things could be improved upon, the main being ways of improving the speed in which an inventory/checkout can be completed, 360 photo features or other features that might help speed up the inventory would be great

4 March 2024
Rated 5 out of 5 stars

I find smarter inventories really easy…

I find smarter inventories really easy to use and it allows you better control as a landlord over which images you wish to include in checkin than passing it over to a 3rd party. No one has paid or asked me to review, I simply think it is good and easy.

12 September 2023
Rated 5 out of 5 stars

Long term App User/Letting Agent

We have used this app for 5 or 6 years now and the app is the best for what it does. I have scoured through every other type of app but nothing is as easy or accommodating as Smarter Inventories.

Every aspect is really well thought through and user friendly and simplistic. So once you have a routine of how you type up and note anything you can simply type one word and tap the words that appear below predictively.

I have worked in Lettings for over 10 years and would highly recommend this app. I usually take 250-500 photos and can do this and my write up in the space of an hour and create exceptionally detailed reports that make my life a lot easier for the checkout. As well as making any claims on deposits with a strong case backed up by the Inventory.

11 May 2023
Unprompted review
Rated 5 out of 5 stars

It is really easy to create a…

It is really easy to create a professional report with a smart phone and the Smarter Inventories app. Each report has a comprehensive list of categories to insure you don't miss anything out. Once the report is complete it is sent to the tenant(s) to view and sign electronically.

20 February 2023
Unprompted review
Rated 1 out of 5 stars

Not fit for putpose

App was too slow and extracting the final report proved difficult. Not really fit for purpose.

14 July 2022
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Reply from Smarter Inventories

I am sorry to hear about your experience and thank you for trying the app.
Perhaps it might have been worth speaking to our customer services about it because it most likely would have been resolved with some tweak of your device settings and a few pointers on how to use the cloud control panel as well as our help center guides website.

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