Have a fairly new fridge and door on one side wasn't staying closed.. Tech balancing issue and solved the problem.
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See what reviewers are saying
I'm a big fan of these guys. I've had both Igor and Serg to my house on three different occasions; my fridge, my dryer, and my dishwasher. (I've got a 25 year old house so all the appliances are long... See more
Company replied
They did a grate job
Fantastic service for my Samsung refrigerator. Ice maker and water dispenser was not working. Russel came on time. Diagnosed the problem very quickly. Had the part the next day and came back to fix it... See more
Company replied
Company details
- Appliance repair service
- Refrigerator repair service
- Repair Service
- Washing Machine & Dryer Repair Service
Written by the company
Smartfix appliance repair is a leading appliance repair company in Charlotte, NC. We have a team of experienced technicians who can repair all types of appliances. We offer a wide range of services, including: * Refrigerator repair * Commercial refrigerator repair * Dishwasher repair * Stove repair * Washer repair * Dryer repair and more We also offer a same-day service, so you can get your appliance repaired quickly and get back to your life. We are committed to providing our customers with the best possible service, and we are confident that we can help you get your appliance back up and running in no time. If you are in need of appliance repair in Charlotte, NC, call Smartfix appliance repair today (980) 987-7083. We are available 24/7 to help you with your repair needs.
Contact info
7538 Saddle Trail Ln, 28269, Charlotte, United States
- (980) 987-7083
- smartfixappliances@gmail.com
- smartfixappliances.com
4.6
Excellent
26 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommended Appliance Repair
This company fixed my refrigerator after several other services said it wasn’t worth repairing. The technician diagnosed the problem quickly, explained everything clearly, and completed the repair professionally. The refrigerator is now working perfectly. Honest, skilled service and a great overall experience. I would highly recommend this company to anyone dealing with a difficult appliance repair.
1 December 2025
Unprompted review
Customer service was excellent
Customer service was excellent, and explained everything in a way that was easy to understand. I would recommend to any body
11 November 2025
Unprompted review
Reply from SmartFix Appliance Repair
Thank you, Alan! We're thrilled to hear you had an excellent experience with us. Your support means a lot, and we look forward to welcoming you back soon!
On time and found the problem right…
On time and found the problem right away and how to make it right. Friendly and helpful!
7 April 2025
Reply from SmartFix Appliance Repair
Thank you, Billy! We're thrilled to hear that you had a positive experience with our team. Timeliness and effective problem-solving are our top priorities, and we're glad we could assist you. Your kind words about our friendly service mean a lot to us. We look forward to helping you again in the future!
Sergej has been out a few times to…
Sergej has been out a few times to attend our dishwashers, very polite, always take the time to explain the issue and show us exactly what is going wrong. Will always this team for appliance issues.
24 March 2025
Reply from SmartFix Appliance Repair
Thank you for your wonderful feedback! We're thrilled to hear that Sergej has provided you with exceptional service and clear explanations. It's great to know that you trust our team for your appliance needs. We appreciate your support and look forward to assisting you again in the future!
Prompt and friendly service
Prompt and friendly service. Job done correctly the first time around.
31 January 2025
Reply from SmartFix Appliance Repair
Thank you for your choosing us.
Arrived when promised,Didn't stop until…
Arrived when promised,Didn't stop until he found problem.
4 November 2024
Reply from SmartFix Appliance Repair
Thank you for your choosing us
Good Experience
Serg was great. Diagnosed and repaired my washing machine in a timely manner
17 October 2024
Reply from SmartFix Appliance Repair
Thank you, John, for your fantastic review! We're thrilled to hear that Serg provided you with excellent service and efficiently took care of your washing machine. Your satisfaction is our top priority, and we appreciate you taking the time to share your experience. If you need anything else in the future, feel free to reach out!
Very responsive
Very responsive
Solution oriented
Knowledgeable
Quick and always available
23 September 2024
Job well done
Gave us what we needed. Made suggestions of future thing to help decrease water hazards without being pushy. Appreciate your help soooo much!!!!
17 August 2024
Good, Trustworthy, Transparent
I'm a big fan of these guys. I've had both Igor and Serg to my house on three different occasions; my fridge, my dryer, and my dishwasher. (I've got a 25 year old house so all the appliances are long past warranty). They fixed the first two, and for the dishwasher Serg told me to just get a new one because replacing the motor would cost almost as much. I appreciate the honesty and the willingness to give up some revenue to maintain customer trust. So, they are my go-to team for all things appliance.
29 August 2024
Reply from SmartFix Appliance Repair
Thank you, Kevin, for your fantastic review! We're thrilled to hear that Igor and Serg have been able to assist you with your appliances. Your trust and appreciation for our honesty mean the world to us. We believe in providing the best solutions for our customers, even if it means recommending a new appliance instead of a costly repair. We're grateful to have you as a loyal customer and look forward to helping you with any future appliance needs!
Have a fairly new fridge and door on…
Have a fairly new fridge and door on one side wasn't staying closed.. Tech balancing issue and solved the problem.
22 August 2024
Reply from SmartFix Appliance Repair
Use our AI created response
Thank you for your feedback, Liz! We're glad to hear that our technician was able to resolve the issue with your fridge door. We strive to provide efficient service and appreciate your understanding as we worked through the balancing problem. If you have any further questions or need assistance in the future, please don't hesitate to reach out.
Reply from SmartFix Appliance Repair
Thank you so much for your fantastic review! We're thrilled to hear that you appreciated our punctuality and the quality of our work. Your satisfaction is our top priority, and it's great to know we met your expectations. We look forward to serving you again soon!
Very professional technician
Very professional technician. He explained everything clearly, and cleaned up! Highly recommend.
12 August 2024
Reply from SmartFix Appliance Repair
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our technician. We pride ourselves on professionalism and clear communication, so it's great to know that this stood out to you. We appreciate your recommendation and look forward to serving you again in the future!
Company easy to communicate with
Company easy to communicate with. Repair person highly knowledgable with clear communication and skilled work; completed the repair in exceptionally timely manner.
9 August 2024
Reply from SmartFix Appliance Repair
Thank you, Karen, for your fantastic review! We're thrilled to hear that you found our communication easy and that our repair person met your expectations with their knowledge and skills. Timeliness is a priority for us, and we're glad we could deliver that for you. Your feedback means a lot to our team!
Reply from SmartFix Appliance Repair
Thank you, Roy! We're thrilled to hear that Serg made such a positive impression on you again. His dedication to providing excellent service truly sets us apart. We appreciate your support and look forward to seeing you again soon!
Reply from SmartFix Appliance Repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. Providing prompt and courteous service is our top priority, and it's wonderful to know that it made a difference for you. We appreciate your recommendation and look forward to serving you again in the future!
Fantastic service for my Samsung…
Fantastic service for my Samsung refrigerator. Ice maker and water dispenser was not working. Russel came on time. Diagnosed the problem very quickly. Had the part the next day and came back to fix it. Working flawlessly now. Would highly recommend them.
5 June 2024
Reply from SmartFix Appliance Repair
Thank you so much, TC D., for the glowing review! We're thrilled to hear that you had a fantastic experience with our service. It's great to know that Russel was able to quickly diagnose and fix the issue with your Samsung refrigerator. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!
Reply from SmartFix Appliance Repair
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service. Your recommendation means a lot to us, and we look forward to serving you again soon!
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