When I received the item it was way to small so I contacted customer service they said they ship a new one larger size that was in January never got it, Would never recommend this company.
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See what reviewers are saying
I have to say it works better than expected! Great picture, tons of extra features my old system lacked. My wife and I thrilled and having low cost cloud service is wonderful and my tablet i bought a... See more
When I received my Video Doorbell V5 the battries were not charged so I charged them for thr recomended 14hours, it would not work so I did a reset and did the charge for an other 14 hours still not... See more
After my initial poor review I was contacted by the company and they explained the matter I had problems with which was well appreciated by me . I am satisfied the problem was not with them but issues... See more
Company replied
Fantastic services you wont regret…
Fantastic services you wont regret buying this product great service fast deliveries thank u smartgoods
10 May 2020
Unprompted review
Reply from Smartgoods
Thank you so much for your response. We really appreciate your effort.
Their products are excellent :) and…
Their products are excellent :) and they're very approachable :)
8 May 2020
Unprompted review
Reply from Smartgoods
Thank you so much for your response. We really appreciate your effort.
fast delivery and the quality is good
7 May 2020
Unprompted review
Reply from Smartgoods
Thank you so much for your feedback. It was our pleasure to serve you.
Shipment was on time
Shipment was on time. I am satisfied with the product
7 May 2020
Unprompted review
Reply from Smartgoods
Thank you for taking time for and share your essential review to us. :)
i didnt expect the fast delivery
i didnt expect the fast delivery. No issues so far with the products
7 May 2020
Unprompted review
Reply from Smartgoods
Thank you for taking time for and share your essential review to us. :)
Shipping was fast and no issues with…
Shipping was fast and no issues with the product.
7 May 2020
Unprompted review
product is awesome and the delivery…
product is awesome and the delivery speed is great it got delivered on time without delay.
7 May 2020
Unprompted review
Shipment was delivered earlier as…
Shipment was delivered earlier as expected. Great quality.
7 May 2020
Unprompted review
High quality
They are very responsive with my inquiries. One of the best cameras I've seen in a long time! Very good quality
7 May 2020
Unprompted review
I love My Pro Camera that I received…
I love My Pro Camera that I received from Smartgoods, the customer support was great answered promptly, and answered all my questions !
Highly recommended!
7 May 2020
Unprompted review
The best product
The best product , the quality is awesome, prefect packaging and product description matching exactly what i received, i am diffidently recommend it to other customers.
Thank you
6 May 2020
Unprompted review
Reply from Smartgoods
Thank you for giving us a try!
I haven't received my order yet.
I haven't received my order yet.. I have sent several messages and haven't heard from you. This makes me very sad about your company and if I can trust you.
6 May 2020
Unprompted review
Reply from Smartgoods
Hi Pat, we are looking into your order now. Please be patient with us as we are experiencing issues with logistics due to COVID-19 pandemic. However we will email you the latest info including your tracking info and where you can track your order. We appreciate your patience and sincerely apologize for the delay.
Awesome product
Product is awesome I’ve bought 6 shipping is slow and not all items arrived at the same time
6 May 2020
Unprompted review
I appreciate your communication with me…
I appreciate your communication with me as a customer is very good. I am still waiting on a product to return. As I did send one back because it did not track and did not pick up sound. But you're communication is outstanding.
6 May 2020
Unprompted review
Reply from Smartgoods
Dear Therese,
“Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.”
This camera is outstanding
This camera is outstanding. So many useful features including tracking, night vision, which I use to see what animals visit my property, and easy playback
6 May 2020
Unprompted review
Amazing product and even better…
Amazing product and even better customer support!
5 May 2020
Unprompted review
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