Brilliant service from these guys. Anthony and Vlad make a great team and replaced our boiler with the minimum of fuss and disruption and the maximum of care (which those who know me will realise is... See more
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Smart Heating is the best heating and plumbing service in Norwich and surrounding areas. We work with local communities and trades to provide all heating and plumbing services including annual boiler safety checks, repairs and maintenance to full gas heating installations, renovation projects and new build site work. For our plumbing side we take on any plumbing work from fitting and fixing taps to full bathroom refits. We provide excellent customer service based on good communication, quality workmanship and a reliable service to our customers.
24 Le Strange Close, NR2 3PW, Norwich, United Kingdom
Great service. Both setting up the appointment and delivery. Polite. On time. Great job. Really helpful. Good value for money. Will use in future.

Reply from Smart Heating EA Ltd
Well priced. Turned up when they said they would. Well communicated. Efficient and did a fantastic job.
This was a modernisation of a domestic heating system involving the fitting of an electric boiler with associated plumbing and electrical infrastructure.
The EA team and their electrical subcontractor completed the work in a timely and competent manner with the system working ' out of the box'.
Politeness, communication and good humour further promoted a highly satisfactory experience. Recommended.

Reply from Smart Heating EA Ltd
I have nothing but praise for Smart Heating, especially Louise who installed our new boiler. It was a replacement for a very old boiler. Louise made a sight visit and recommended a suitable boiler for the size our house. Could not fault the service, Anthony also came round at the end and serviced our unvented cylinder. Not overly expensive and a great team that have given us hot water and a nice warm house.

Reply from Smart Heating EA Ltd
This is the second time I have had my boiler serviced by the Smart Heating team. As before, a great service: the engineer (Louise) called ahead to let me know when she'd be arriving and was friendly, efficient and super-tidy in carrying out the work :-) Thank you!

Reply from Smart Heating EA Ltd
Excellent service!! From initial contact to the work being completed it’s been brilliant. Great communication and standard of work. Thank you ☺️

Reply from Smart Heating EA Ltd
Very friendly and efficient. Keep everything tidy. Can't fault the service (and price).
Highly recommend.

Reply from Smart Heating EA Ltd
Really excellent experience - quick to arrange someone to come out to us, the man who came round to check what needed to be done was on time, very friendly, very knowledgeable and really helpful. Quote for the work was clear. Date for the work was easily arranged, carried out on time and with no problems. would recommend very highly.

Reply from Smart Heating EA Ltd
Anthony and his team installed a new boiler and a radiator last year and made some adjustments to the heating system around the house. The system had worked inefficiently, especially in how it connected to the underfloor heating in our extension. He was thoughtful in advance offering a few solutions at different price points and was brilliant to deal with throughout. After the service a year later he also fixed an issue with the flow of the heating free of charge. Would absolutely recommend.

Reply from Smart Heating EA Ltd
2nd time Smart Heating did our annual boiler service. Reliable, friendly and transparent about their pricing. Recommend.

Reply from Smart Heating EA Ltd
Second time that smart heating EA have carried out my boiler service. Different engineer this time but just as friendly and efficient. Called ahead to let me know he was in his way and was very polite. Would have no hesitation recommending smart heating EA

Reply from Smart Heating EA Ltd
I have been using this company for nearly two years now and am always completely satisfied. Their staff are very well trained and informed.
Thank you for coming to my new house when I moved in to check everything was working properly.

Reply from Smart Heating EA Ltd
They have been servicing my boiler for last 4 years , and always available if any problems and same day response great service highly recommend 👍

Reply from Smart Heating EA Ltd
Smart Heating has been doing our annual boiler check for 3 year. One time, between the annual check, I made an emergency call out. They attended to the issue same day. Highly recommend

Reply from Smart Heating EA Ltd
Smart heating EA perform the annual gas boiler service, I like that they remind me it’s due, they turn up when they say and then do all the checks that should be carried out, loads more than others I have had, and when it’s done I get not just a bill but a full safety certificate like you have to have when you sell. They have done some plumbing work for me as well and that was the same, quick, efficient and no mess.

Reply from Smart Heating EA Ltd
I like the fact smart heating contact me to arrange my annual boiler service.
Heating engineer also contacts us before he arrives.
A small issue was highlighted with our boiler so the smart heating engineer arranged for the boiler manufacturers
engineer to attend the next day to fix the issue.
Excellent service and very reliable and polite.

Reply from Smart Heating EA Ltd
Have used Smart Heating a number of times -they are always reliable, arrive on time and give a professional service - would highly recommend.

Reply from Smart Heating EA Ltd
Fantastic company.
I’ve been using Anthony and his team for years for our business and rental property.
Professional, dependable and knowledgeable

Reply from Smart Heating EA Ltd
I can't thank Smart Heating enough for the clean and efficient work they did in reviewing and replacing the regulator for my propane LPG gas. They explained the necessary regulations and when the hoses and regulator need to be changed.
Brilliant service, highly recommended and will be using them next time.

Reply from Smart Heating EA Ltd
Been using Smart heating for a while now, always great service from Anthony and the team. Will continue to use in the future.

Reply from Smart Heating EA Ltd
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