Cannot fault their pricing and their customer service - by far one of the best experiences I’ve had with an advisor in generals. Jamie helped me out with a query and spent time pulling together someth... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent advice before purchasing via online chat. Already own Bose Quiet Comfort Ultra and wanted to know if the talk around the Sennheiser ADB 630 was justified to be that much better. I was told... See more
Company replied
I needed a new TV and being out of the loop for many years around TV technology I was so glad Cheltenham Smart Home Sounds were recommended to me by a friend. If you want great service, excellent pr... See more
Company replied
After selling my Sonos port I needed a new speaker for my lounge and one for my dining room. I had already identified the Sonos Era 100 and Sonos Roam 2 as my solution. Whilst waiting for the sale to... See more
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Company details
Information provided by various external sources
Smart Home Sounds are experts in Sonos. Our trained team can help you select the system that is right for you. Once you have chosen your system, we can help you with the setup and configuration of your Sonos product
Contact info
4.9
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Amelia was so knowledgeable and sent me…
Amelia was so knowledgeable and sent me emails with lots of turntable choices and information. Received in 24 hours and Tom talked me through set-up, truly outstanding professionalism would highly recommend.
22 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Clare, you're most welcome, and we're glad to hear that you're all up and running. Feel free to keep in touch if we can help again at any time.
All the best,
Tom.
Great service and communication the…
Great service and communication the product I ordered was just as advertised, smarthomesounds are great to deal with plus possibly the best price I could find on the net.
Be wary regarding paying for a Sunday delivery the courier failed to deliver on the Sunday as per my payment and their service agreement this is completely out of smarthomesounds hands who refunded me my payment once I had notified them,
Once again great service.
20 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Edward,
Thank you for your kind review! We’re delighted to hear you were happy with the product, pricing, and our communication. We’re sorry again about the Sunday delivery issue, but we’re glad we could resolve this quickly for you. We really appreciate your understanding and support.
All the best :)
SHS
Sonos Era 100 (pair)
Great price and ridiculously fast delivery .. great communication at every level .. would definitely recommend
18 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Richard,
Thank you for your kind review! its nice to hear you had a great experience with your Era 100's order!
All the best :D
SHS
Fantastic experience
Fantastic experience. Quick delivery and excellent communication.
14 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Christina,
Thank you for the great review! We're pleased to know that you are happy with our services!
All the best :)
SHS
The products arrived two days after…
The products arrived two days after purchase
7 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Derek,
Thank you for your kind review! We hope you enjoy your new products!
All the best :D
SHS
A great company to deal with
An excellent service from Amelia when I forwarded a query prior to purchase. My Marshall Stanmore 111 arrived a day early and is outstanding. Excellent sound quality and easy to use with the APP. Highly recommend Smart Home Sounds on price and customer service.
11 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Neil, Many thanks for your order and for taking the time to leave a review! Just let us know if there's anything we can do to help with any future projects - SHS
Quick delivery
Quick delivery, excellent quality and value, very helpful customer service, had a query with my item and problem resolved within 24hrs, excellent service. Would highly recommend Smart Home Sounds. 1st class retailer.
13 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Margaret,
Thank you so much for your kind review! We’re really pleased you’re happy with the delivery, quality and our customer service! we are also glad that your query was resolved quickly!
All the best :D
SHS
Super Professionals
I follow these guys on YouTube and finally made a purchase from them of a Samsung Soundbar. The service was quick and received the item the next day as promised. I have not set it up as yet, but I believe it will be just as I expected. Very professional company with experts that can easily answer your questions and give you impartial advice.
7 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Paddy,
Thank you for the awesome review and for following our YouTube channel! We're glad to hear your soundbar arrived quickly and that you had a positive experience with our team.
All the best :D
SHS
Never brought anything off of Smart…
Never brought anything off of Smart Home Sounds, nor had heard of them until I brought my new Bravia 8ii 65" Oled TV (yes that was an unhumble humblebrag, don't care) but I guess that's the algorithm for you. Anyways got the TV I wanted at a great price. Ordered it on Easter Sunday and got it on Wednesday. Awesome service and a great company.
8 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Ben,
Thank you for your awesome review! It’s great to hear that you found the TV you were looking for at a great price, with fast delivery.
All the best,
SHS
Awesome customer service
Awesome customer service, easy to contact and quality service. 10/10
14 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Barryoko,
Thank you for the kind review and we're glad you are satisfied with our services!
All the best :D
SHS
Amazing aftercare support would highly…
Amazing aftercare support would highly recommend anyone looking on there website to buy
I spoke to Jamie who was fantastic and helped me out
13 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Martin,
Thank you for your kind review! It’s great to hear that our aftercare support has stood out and I'll be sure to pass on the feedback to Jamie!
All the best :)
SHS
Reply from Smarthomesounds
Hi Phil,
Thank you for your great review! We're glad to hear that you are happy with our services!
All the best :)
SHS
Excellent experience buying from Smart Home Sounds
Tom was a pleasure to deal with, I'd have no hesitation buying from Smart Home Sounds in the future. Delivery was on point as was the customer service.
7 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Shamir,
Thank you for your feedback! We are happy that our services met your needs and we'll certainly pass your message onto Tom!
All the best :D
SHS
Amazing, would recommend
Smart home sounds are amazing. The whole experience of asking for advice to their recommendations to picking up the speakers was such a joy. Plus the speakers sound incredible
11 April 2026
Unprompted review
Reply from Smarthomesounds
Hi John,
Thank you so much for your kind review! We’re thrilled you enjoyed the whole experience and are loving your new speakers!
All the best :D
SHS
Great service and fast delivery
Great service and fast delivery over a Bank Holiday weekend. Many thanks guys!
4 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Royce,
Thank you for your kind review! we are so pleased you are happy with our services and we hope to see you again soon!
All the best :D
SHS
Quick and easy
Easy purchase, ready quickly to collect and good communication. Extended free guarantee a bonus!
5 March 2026
Unprompted review
Reply from Smarthomesounds
Hi Lewis,
Thank you for your kind review! We hope to see you again soon.
All the best :)
SHS
Excellent
Very easy to deal with, on time delivery, would definitely use again
5 April 2026
Unprompted review
Reply from Smarthomesounds
Hi Glen,
Thank you for your kind review! We're so happy that our services met your expectations!
All the best :)
SHS
Bought numerous Sonos units and all…
Bought numerous Sonos units and all well priced with brilliant communication and delivery time!
27 March 2026
Unprompted review
Reply from Smarthomesounds
Hi Stuart,
Thank you for your kind review! We're so happy to have you back and you are still impressed with our services!
All the best :D
SHS
Website easy to navigate
Website easy to navigate, very prompt delivery, excellent speakers - sonos era 100. Will probably add to these in the future
30 March 2026
Unprompted review
Reply from Smarthomesounds
Hello Dee, thanks so much for leaving us this awesome review! - SHS :D
Brilliant experience
Brilliant experience dealing with customer service team.
Everyone was so helpful.
Replacement item recieved with thanks.
Would recommend this company 👌
25 March 2026
Unprompted review
Reply from Smarthomesounds
Hi Fiona,
Thank you for your kind review and recommendation! We are so happy that we could help dealing with your replacement!
All the best :)
SHS
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