SmartLearner Driving School  Reviews 1,887

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, professionalism, and supportive approach, which significantly boosted their confidence. Many people highlight the clear and easy-to-follow instructions, noting how instructors effectively break down complex maneuvers and tailor lessons to individual needs. The overall service is frequently described as excellent, with consumers appreciating the efficient and well-organized lessons, leading to a smooth and enjoyable learning experience. However, some customers were not happy with a particular instructor, mentioning impatience and an expectation for immediate understanding of new concepts. These reviewers also felt that this instructor became annoyed when mistakes were made and provided inconsistent feedback regarding their progress.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise instructors like Tayebeh,... See more

User experience

People report positive experiences with user experience. Many customers highlight the supportive and patient... See more

Instructions

Reviewers mention positive feedback about instructions. Customers consistently praise instructors for their... See more

Service

Customers had positive experiences with service. Many reviewers praised the instructors for their... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the patience, clear... See more

Based on these reviews

Rated 5 out of 5 stars

I have passed my driving test in Coventry today with my instructor Arsal, with only one minor. He’s been an amazing instructor, very calm and knowledgeable. All lessons were tailored to exactly what I... See more

Rated 5 out of 5 stars

I highly recommend Aftab as a driving instructor. I passed my practical test first time, which speaks volumes about his excellent teaching. Aftab is patient, reliable, and his instruction style is ver... See more

Company replied

Rated 5 out of 5 stars

I can’t thank SmartLearner enough. I was extremely stressed just two days before my driving test in Coventry after my original instructor ignored me completely. I reached out to SmartLearner at th... See more

Rated 5 out of 5 stars

Yonis is the best instructor ever, he helped me conquer my fear of roundabouts, learn and understand the driving test routes of Coventry within a space of 3 months. He’s extremely kind and understandi... See more

Company replied


Company details

  1. Driving school
  2. Driving Licence Training School

Written by the company

SmartLearner were established in 2004. Smart Learner Driving School is one of the leading driving schools in the West Midlands, dedicated to helping learners become safe, confident, and skilled drivers. We offer manual and automatic driving lessons, theory support, simulator training, and instructor training — all tailored to suit individual learning styles. Our highly qualified and friendly instructors focus on building confidence, providing clear guidance, and ensuring every lesson is productive and enjoyable. Whether you’re a complete beginner or preparing for your test, Smart Learner offers flexible lesson packages, competitive prices, and outstanding customer support. Join thousands of successful learners who have passed with SmartLearner!


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mohammed Farukh Khan

Mohammed Farukh Khan was my first and only driving instructor and I wouldn’t have it any other way. I’m so thankful he was patient and resilient and helped me to passing my test in Coventry !

28 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test in Coventry! We’re so pleased to hear how supported and motivated you felt with Mohammed Khan as your instructor. His patience and dedication truly make a difference. Thank you for choosing Smart Learner, and we wish you safe and confident driving ahead!

Rated 5 out of 5 stars

My Instructor Surinder has been…

My Instructor Surinder has been amazing. He is so patient, and caring towards the students. Having him as my instructor has been a dream and I am very grateful to say I have passed my driving test due to him.

28 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your driving test! We’re delighted to hear how much you enjoyed learning with Surinder and that his patience and support helped you achieve your goal. Thank you for your kind words and for choosing Smart Learner. Wishing you safe and happy driving ahead!

Rated 5 out of 5 stars

Yonis is the best instructor ever

Yonis is the best instructor ever, he helped me conquer my fear of roundabouts, learn and understand the driving test routes of Coventry within a space of 3 months. He’s extremely kind and understanding and patient and will encourage you and let you know when you’re ready for your exam. Helped me pass first time in Coventry

27 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test first time in Coventry, that’s fantastic! We’re so pleased to hear how much progress you made with Yonis and that his patience, guidance and encouragement helped you overcome your nerves and feel fully prepared. Thank you for choosing Smart Learner and for your wonderful feedback. Wishing you safe and confident driving ahead!

Rated 5 out of 5 stars

Great instructor

I enjoyed every driving lesson I had, my instructor Blerim is an amazing instructor I’d recommend him to anyone who wants to learn. I wouldn’t have been about to pass without his guidance and help.

24 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test! We’re delighted to hear how much you enjoyed your lessons and that Blerim’s guidance helped you feel confident on the road. Thank you for recommending him and for choosing Smart Learner. Wishing you safe and enjoyable driving ahead!

Rated 5 out of 5 stars

I passed my driving test yesterday

I passed my driving test yesterday in first attempt with my instructor mohmmad farukh khan , he is the best must recommended he made me feel confident to pass my test ,he taught me everything throughly, he is very humble person thank you very much mohmad farukh .

20 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Congratulations on passing your test first attempt! We’re so pleased to hear how much confidence and support you gained from learning with Mohammed Khan. Thank you for your kind recommendation and for choosing Smart Learner. Wishing you many safe and happy journeys ahea

Rated 5 out of 5 stars

I passed my test today which I am very…

I passed my test today which I am very happy with. I felt ready and prepared due to my instructor Tayebeh who has been very patient, accommodating and encouraging. She has ensured I have the knowledge to be a safe, confident driver, using lessons to really help me improve on any areas I was previously going wrong in. I recommend her to anyone wanting to learn to learn to drive in an automatic car.

19 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you so much for your kind words and congratulations on passing your test. We're glad to hear Tayebeh supported you so well and helped you build confidence on the road. Wishing you safe and happy driving ahead.

Rated 5 out of 5 stars

Saediah!

I thoroughly recommend this driving school as they are everything you would want as a learner!🤗 I passed my 2nd time round and my driving instructor Saediah never gave up on me, she encouraged me and taught me extremely well with her expertise and I wish her all the best! She never once shouted and was extremely patient with me despite the many mistakes I would make at the beginning and made me into a more confident person today so may God bless her richly! Had no issues at all with booking lessons, rescheduling many other things!

9 October 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for such a thoughtful review. We're really pleased to hear how well Saeideh supported you and helped build your confidence. Congratulations on your pass, and we’re glad your experience with booking and lessons was smooth throughout. Wishing you all the best in your driving journey.

Rated 5 out of 5 stars

I passed my driving test yesterday with Pete

I passed my driving test yesterday with only 3 minor faults, and I couldn’t have done it without my amazing instructor, Pete from SmartLearner. From day one, Pete was patient, supportive, and incredibly knowledgeable. He explained everything clearly and always made sure I understood what I was doing and why.

What really stood out was how much confidence he gave me. I started nervously, but his calm teaching style made every lesson enjoyable and productive. As my test was upcoming, I felt fully prepared and confident behind the wheel, having completed around 6 mock tests.
I highly recommend Pete and SmartLearner to anyone looking to learn to drive — you’ll be in great hands!

12 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for sharing such a fantastic review, and congratulations on passing with just 3 minors. We're really glad to hear how much Pete’s calm, clear and supportive teaching helped you grow in confidence. It’s great to know the mock tests prepared you well too. Well done again, and we wish you many safe and confident miles ahead.

Rated 5 out of 5 stars

My name is Jamie Angus I have passed my…

My name is Jamie Angus I have passed my driving test in Coventry today with 1 driving fault my instructor was Mohamed askar tariq he was very helpful explained stuff very clear and helped me achieve my goal I highly recommend him as a driving instructor and thank you to smart learner fo providing me with a great driving instructor

12 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you, Jamie, and congratulations on passing with just 1 driving fault! We're really pleased to hear how clearly Mohamed explained everything and how well he supported you throughout your lessons. Thank you for recommending him and Smart Learner. Wishing you safe and confident driving ahead.

Rated 5 out of 5 stars

I would strongly recommend the smart…

I would strongly recommend the smart learning for driving lessons. I have recently cleared my practical test and the experience was commendable and great. Especially For my driving instructor Ms Ajmer Kaur, I made a strong sisterly association with her. She is so helpful and understanding that she helped me every time I needed the support. She taught me like her own brother and kid and I am really very thankful to her for achieving this with me. Her understanding and clear lessons has brought my focus to build in a way to pass the exam with so much ease. I would recommend her name to everyone who's around Coventry and Nuneaton. She's the best. Thank you didi.

10 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for sharing such a heartfelt review, and congratulations on passing your practical test. It’s wonderful to hear how supportive and understanding Ajmer was throughout your journey, and how much her teaching helped build your confidence. We’re glad you had such a positive experience with Smart Learner. Wishing you safe and happy driving ahead!

Rated 5 out of 5 stars

Such a beautiful experience

Such a beautiful experience
Martin was my instructor and he was so motivating and encouraging
Thank you Martin

11 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for your lovely review. We’re glad to hear Martyn made your lessons motivating and encouraging. Wishing you all the best on the road ahead.

Rated 5 out of 5 stars

Fantastic Instructor ⭐️ Highly Recommended!

Tayebeh is a fantastic instructor, friendly and approachable, but also firm enough to make sure I understood everything properly for the exam. Tay worked around my schedule and even took me on for an intensive course, getting me test-ready in less than two weeks (I didn’t even know how to handle roundabouts before that!).

Everything needed for the test was covered with great care and precision. Always punctual, professional, and sent helpful reminders before each lesson. I couldn’t have asked for a better instructor!

10 November 2025
Unprompted review
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Reply from SmartLearner Driving School

Thank you for such a detailed and positive review. It’s great to hear how well Tayebeh supported you, especially in such a short intensive timeframe. Her professionalism, clear teaching and flexibility clearly made a big difference. Congratulations on your success, and wishing you safe, confident driving ahead.

Rated 5 out of 5 stars

Passed my test 1st time

Passed my test 1st time, had rajesh bhatti. Very good driving instructor, helped make my issues clear and helped correct them

10 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

ChatGPT said:

Congratulations on passing your test first time. We're really glad to hear Raj helped you clearly understand and correct your weaknesses. Well done, and wishing you safe driving ahead!

Rated 1 out of 5 stars

Again your driving instructor did not…

Again your driving instructor did not just peep on to the main road he pushed his way on and if we hadn't of moved he would of hit us!!. A give way sign means just that giveaway! He drove dangerously if he had waited at the giveaway sign like he should of it was clear behind us! Absolutely disgrace.

2 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for bringing this to our attention. We take reports like this very seriously. What you’ve described is not the standard we expect from any of our instructors.

Please contact us at admin@smartlearner.com so we can discuss the time, location, or any further details, and investigate this properly and address it with the instructor involved. Safety is our top priority, and we appreciate you raising your concerns so we can look into the matter fully.

Rated 5 out of 5 stars

Trainer for everyone - Mrs Ajmer Kaur

I was trained by Mrs Ajmer Kaur. Mrs Kaur made sure I don't lose my confidence. She was very professional at all times and helped me learn all tiny bits along with the major ones.
Passed my practical test today after taking only 6 lessons from her.

10 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your practical test. It’s great to hear how professionally and supportively Mrs Ajmer guided you, helping you build confidence and master everything so quickly. Well done, and wishing you safe, confident driving ahead.

Rated 5 out of 5 stars

I passed my driving test first time today

I passed my driving test first time today, my instructor is Darryn Majury.

I scared of driving before but Darryn makes my driving experience from 100% resistance to 1% resistance now.

Darryn is a calm, patient, detail-minded instructor, he is always positive. Lessons are well organised, I am happy with my progress after every lesson.

I haven't been part of today's test route, but Darryn taught me all the required driving skills and techniques, that's why I can tackle the route with confidence.

6 November 2025
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for sharing such a thoughtful review, and congratulations on passing your test first time. It’s wonderful to hear how much Darryn’s calm, patient and detailed teaching helped you overcome your fear of driving. We’re glad you felt well-prepared and confident, even on unfamiliar routes. Wishing you safe and confident driving ahead!

Rated 5 out of 5 stars

I passed today in Coventry first time with Darryn…

I passed today in Coventry first time with Darryn. Through the entire learning journey he has been calm, patient, extremely knowledgeable and built my confidence up, from being a very nervous driver with 0 experience to a competent driver. I couldn’t recommend Darryn enough. 5* just isn’t enough!!

6 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing first time. It’s great to hear how Darryn’s calm, patient and knowledgeable teaching helped you grow from a nervous beginner to a confident driver. Thank you for the wonderful feedback! Wishing you safe driving ahead.

Rated 5 out of 5 stars

BEST INSTRUCTOR EVER

I would like to say Big thank you to my instructor Saeideh.R. She showed me love and care through out my lessons. She held my hands and told me that I am going to pass and today 06/11/25, I am holding my Practical Driving License.

Ever calm instructor who is ready to listen and update her learners.

Saeideh.R, thank you for being there.
Smartlearners....thank you for all you do.

Love you all.

6 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Thank you for such a warm and heartfelt review, and congratulations on passing your test. It’s wonderful to hear how much Saeideh’s calm, caring and supportive teaching meant to you throughout your lessons. We’re glad she helped you believe in yourself and achieve your goal!

Thank you for choosing Smart Learner. We all love you, too!

Rated 5 out of 5 stars

Instructor Saeideh

Passed my test first time today thanks to the amazing instructor Saeideh! she’s a very patient and kind teacher and always showed confidence in me throughout lessons. she was very helpful in working on my weak areas and giving me the confidence to do well. would definitely recommend her as an instructor :)

5 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test first time, and thank you for the lovely review. It’s great to hear how patient and supportive Saeideh was, helping you strengthen your weak areas and build confidence. Well done, and wishing you safe, happy driving ahead.

Rated 5 out of 5 stars

Sadie

I passed my driving test today with smart learner. I couldn’t have done it without the patience from my instructor KELVIN! He pushed me to do my best and helped me gain confidence on the roads. He believed in me when I sometimes didn’t believe in myself. He’s very friendly and easy going. I would highly recommend him if you are looking to learn to drive. Best experience ever.

5 November 2025
Unprompted review
SmartLearner Driving School  logo

Reply from SmartLearner Driving School

Congratulations on passing your test, and thank you for such a great review. It’s wonderful to hear how much Kelvin’s patience, support and encouragement helped you build confidence. We’re glad you had such a positive experience. Wishing you safe and happy driving ahead.

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