SmartParkParking Reviews 218

These people are obnoxious parasites. Check their accounts, they are making £millions. My car wouldn't start causing me to overrun the 2 hours free parking (no other options available). After a bat... See more

We are talking about one of the most despicable company's in the UK, they are corrupt and do not listen to reason. 7 attempts to pay for my parking over the phone talking to a robot and not a human be... See more

Terrible company to deal with. Their defective cameras/analysis concluded I had spent 7 hours in a McDonalds in Pontypool... no option to speak to a human being to discuss why this was not entirely li... See more

Received a parking fine despite the payment app being out of order. Appeal refused despite providing a date marked screenshot of the payment app erroring. Since received two debt collection letters th... See more

I parked at Stoke Station and the machine was broken so couldn't pay for my 10 minute stay. Of course I received a fine a month later, showing images of my entrance and exit. I appealed and 28 days l... See more

I have used this service twice. The first time was not too bad. Google Maps takes you straight to the location, but at first you feel like you’re in the wrong place — it’s an old, run-down farm in... See more

To Whom It May Concern, I am writing to express my profound disappointment and frustration regarding a £60 parking fine I received at the Whitefield Pets at Home car park. I visited your location... See more

These are just scammers by another name, a ticket for 60p turned into £60.00. because the ticket machines where not working, they have excellent photos of me entering their care park but don't show m... See more

I had an appointment and parked in the designated parking area. Didn’t even see any signs. No payment machines in the car park. Got fine through the post, appealed it. Appeal unsuccessful (but of... See more

Bunch of cowboys. Stayed at a hotel in Middlesbrough and at reception put in my car reg as directed by a staff member onto a parking machine to log that I was staying at said hotel. Went away worki... See more

Uncaring, unprofessional, money grabbing ********* I appealed a parking fine on medical grounds. Even offered to provide photo evidence of my surgery that caused me to have to stop for 20minutes! We p... See more

I had the misfortune to park in the Belgrave road car park Margate Kent ,nr Dreamland in July 25. A few weeks later i got a £100 fine for overstaying, reduced to £ 60 for payment within 14 days of... See more

Absolute rip-off merchants. £60 fine for parking for 10 minutes to drop off my blue badge invalid husband in a £1.20 for all day parking area. Totally uncaring, insensitive, greedy company. Avoid t... See more

These private parking companies need to be abolished. They are a disgrace. My parents (pensioners) now cannot afford to eat this week because they got a ticket in McDonalds, despite using the McDonald... See more

Smartparking - they are just the thieves, no other words to describe it. I used the machine to pay for the parking for three hours in Margate (beware, near the Turner Contemporary) - the pay machine t... See more

DO NOT use their offer of one hour free parking. They will charge you! I paid for 120 minutes in Downpatrick Northern Ireland outside Sports direct. Their signage clearly state 1 hour free parking the... See more

I’ve used this car park weekly for a long time, as it’s a convenient spot for my wife to pick me up after my London trips. On one occasion, my train was delayed, and as a result, my wife went just... See more

I'm the latest victim of the many thousands of people who have debt collectors chasing them, where a prior PCN has not been received from Smart Parking. The first I knew about the PCN, was from the de... See more

The local M&S Foodhall is located in a small shopping centre and had, until recently, as I found out, 3 hours free parking. I had parked in the car park for 1 hour and 20 minutes. Two weeks later, I r... See more

SmartParking are a piece of work. They incorrectly issued me with a parking ticket, I appealed it with all the necessary evidence, they rejected my first appeal saying that after a thorough investigat... See more

Poor sign on the wall at the entrance to the car park that i didn't notice because It was dark and I was constantly looking at the road to make sure I didn't crash! And at the Marina yacht club direct... See more

It is a great shame I could not rate this review with minus stars. My Wife visited a smart parking car park in Heybridge Essex, November 2025, to find the parking meters not working, fast for... See more

Admittedy, we parked up for SEVEN minutes whilst we collected my wife's cancer medication from a pharmacy in Nuneaton. We received the fine which we appealed clearly giving evidence of collecting p... See more

I received 2 parking fines from the same car park monitored by this company. The fines were sent after the visits and I appealed both as I was a genuine customer. I received notification of my first a... See more

A completely predatory operation. We received a £60 parking charge for a 12-minute stop, in a car park with inadequate signage. Over the following year, this escalated into a barrage of threatening le... See more

I got a ticket when I entered an extremely busy car park, I did not even find a space for over 30 minutes. I did buy a ticket when I parked but despite appealing I was declined. It's a shame your busi... See more

Parked (as usual) to pick up a takeaway at the Roti in Norwich on 26/07 at 6.14 for a 6.15 collection, but had to wait until 6.30. No problem, but unknown to me smart parking had taken on the parking... See more

Terrible con! How are they still allowed to operate? Queued for the ticket machine in Willen lake so went over the 10 minutes grace period. Now I have a fine for £80. Wouldn’t accept the explanation a... See more

I paid via card at the ticket machine, but the machine didn't issue a ticket. So I checked my account to see if the payment of £7.50 had come out, which it had. Several weeks later I was issued wi... See more

Visted the wallasey car park on 17th may. No problem with time spent although I cleaned the car shortly afterwards and threw away the payment ticket but was issued a penalty charge. I appealed to thei... See more

Misleading , frustrating and spoils any experience shopping.. first 45 mins free, went back fifteen mins before the end of the 45 because I knew we would be longer paid to top up ( I thought) an ext... See more

Over a year ago , we payed for an All day parking ticket on a day out to Brean , to this day , they are still phoning me up asking for the fee of 170.00. Even though on the parking site we payed for a... See more

I would not even rate this parking company a one star if i didn’t have to. This is daylight robbery. I went into macdonalds to eat and have my breakfast and now been charged with a £60 parking fine.... See more

I paid for my parking in full, but made a minor one-letter mistake in the vehicle registration. Despite providing proof of payment, Smart Parking refused to cancel the charge and claimed I was 11 mi... See more

Parked my car in McDonald's road car park, Leicester. Checked the charges for 1 hour. Charges came to £1.50. Paid £2, thieves did not refund 50p. Returned after 23 minutes, and left. A week later I... See more

This company are daylight robbers we parked on one of there car parks at a hotel and paid for 3 nights parking .. we were told we could come and go as we pleased which we left the car park once... See more

They sent a notice dated 12 days ater it was issued and ask to pay £60 within 14 days of issue. They have 15 mins pick up and drop off time, and i arrived 13 mins before my kid's session finish time.... See more

I'm stunned this company is allowed to operate. Despite being a legitimate company, their mode of operating is unlawful. I've just had my elderly mum wanting me to help her pay a fine, but... See more

If I could give no star that would be appropriate. I never could talk to a person and it took forever to find out how to pay so I wouldn't have to deal with a debt collector. The information on the t... See more

£60 fine for overstaying 12 minutes while attending a funeral. I tried to top up but no signal at the Langstone hotel in Dawlish Warren. Thanks a bunch !!!

Over stayed the grace period of 10 minutes by 1 minute (so 11 minutes total) and have issued a fine. Appealed as it took time to pay for the ticket after getting the kids out of the car (5 minutes) an... See more

Con artists! Parked in an ex council car park that they have taken over. Cameras everywhere. Parked up, went to their machine, put reg in, selected the time I would be there for and then it aske... See more

I’ve had visited there parking in Ammanford twice paid full price and still got fined.. there an absolute joke £2 a time has cost me £170 for each fine be aware people

Missed signs and parked in a permit holders only bay, due to rushing for a work meeting. Once I received the parking ticket, I appealed because I had paid to stay in the car park. I was just in the wr... See more

i have put one star because it wouldnt let me leave comment without doing so . you need to look at this as this company deserves minus stars awarded !! They are scammers and operating a legal mugging... See more

I had a meal at the Kings Head pub in Newton under Roseberry. I entered my details on the screen at the bar. There is no printed receipt to show this. I spent over £50, enjoyed the meal but got a park... See more

Cradle bridge trowbridge they Changed time from 3hrs to 1hr and made signs smaller, no big notification to say that time had changed, £60 fine for 2hrs parking absolutely criminal ,curse this compan... See more