Smartstayhomes Reviews 

3
TrustScore 4 out of 5

4.0

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Company details

  1. Travel & Vacation

Information provided by various external sources

Vacation rental management company operating globally on behalf of the homeowners and landlords. We provide an online booking platform for self-catering accommodation as well as other services.


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4.0

Great

TrustScore 4 out of 5

3 reviews

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1-star

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4.0

All reviews

(3)

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Rated 5 out of 5 stars

Great property

Great property. Beyond my expectations.
Will definitely stay again!!!

11 May 2018
Unprompted review
Smartstayhomes logo

Reply from Smartstayhomes

Hi Alexandra,

Thank you very much for your feedback.

I'm glad we met your expectations.

Feel free to get in touch in the near future.

Warm regards,

Lucas Drakopoulos
Operations Manager

Rated 5 out of 5 stars

The Oxendon Townhouse in Piccadilly is…

The Oxendon Townhouse in Piccadilly is simply amazing! Stayed there for 5 nights with my families and relatives. There were 25 of us and the 6-storey Townhouse fit perfectly to our needs. It has a roof terrace with jacuzzi where we managed to have a BBQ party on our last day in London! Best price in central London with such a great location. Will definitely recommend to my company and friends. We have reserved the whole townhouse again in this Summer. Can’t wait to return!

10 May 2018
Unprompted review
Smartstayhomes logo

Reply from Smartstayhomes

Hi Mike,

I'm extremely happy to hear of your lovely feedback and I feel glad you enjoyed your time in London and our property.
Your recent experience in Oxedon, is exactly our aim. We are providing the best in house experience to our guests in the best possible location in the middle of city center.

My team and I are looking forward to welcoming you back in the near future.

Kindest regards,

Lucas Drakopoulos
Operations Manager

Rated 5 out of 5 stars

I have you used their services since quite a few months

I have you used their services since quite a few months and I am glad that I have given my properties to such a professional Mgt company. The team at smartstayhomes are efficient, solution orientated and throughout working on highest levels in their operations. I also have booked a stay for friends and the same level of professional services was received.

best, John D. Fernell

9 May 2018
Unprompted review
Smartstayhomes logo

Reply from Smartstayhomes

Hi John,

I'm delayed to hear of you lovely comment regarding our services and product.
Our core value is to provide excellent services along with our great valued properties in central locations.

I can ensure that I will make my team aware of your kind feedback.

Of course we will be looking forward to welcoming you back in the near future, so please feel free to get in touch when you are back in the city.

Warmest regards,

Lucas Drakopoulos
Operations Manager

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