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Smart Storage Reviews 597

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and exceptional skill. Many people highlight the high quality of the products and the excellent service received from start to finish. Consumers are particularly impressed with the efficient installation process, the meticulous attention to detail, and the tidy work ethic of the fitters, who often leave the work area spotless. The user experience is frequently described as smooth and stress-free, with many appreciating the clear communication and the outstanding final results that perfectly utilize their space.

What people talk about most

Staff

Clients share positive opinions on staff. Customers frequently praise the fitters, such as Eoin, Dragan, Jim,... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism,... See more

Quality

Consumers find quality to be positive. Many reviewers are thrilled with the outcome, describing the work as... See more

Product

Customers consistently note positive experiences with product. Many reviewers are delighted with their new... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Eoin fitted our under stair storage. He measured and advised what storage boxes would suit us best. He was excellent. He left the hallways spotless and we couldn’t be happier with the end result.

Company replied

Rated 5 out of 5 stars

Brilliant experience from start to finish. Extremely prompt and personal reply to my enquiry. The fitter Jim was brilliant. He came exactly he was supposed to come, protected my floors and left my hal... See more

Company replied

Rated 5 out of 5 stars

From the initial contact with smart storage, dealing with Gavin in sales to today having Dragan coming to fit the storage for us, the experience has been top notch. Gavin was super friendly and answer... See more

Company replied

Rated 5 out of 5 stars

Fantastic experience from end to end with Smart Storage. Alibhe in the office is a star, so efficient and lovely. I was able to get a date for installation easily. Kelvin arrived exactly on time and w... See more

Company replied


Company details

  1. Furniture maker
  2. Carpenter

Written by the company

We are Ireland's leading provider of under stairs and attic storage solutions. As seen on 60 Min Makeover, Dragons Den & Double Your House for Half the Money.


Contact info

5.0

Excellent

TrustScore 5 out of 5

597 reviews

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Rated 5 out of 5 stars

Brilliant Service

Brilliant Service

The customer experience from start to finish is like no other. Modern technology and when they said they would install it they did at the exact time.

Extremely happy with everything.

18 July 2024
Unprompted review
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Reply from Smart Storage

Many thanks, for sharing your kind words with us, much appreciated!

Rated 5 out of 5 stars

Highly recommend Smart Storage

Absolutely fantastic experience from enquiry to installation. Excellent communication from Jonny about our space and requirements. Maeve on the phone was wonderful with making arrangements that suited us ... and our request to protect a newly laid driveway, she had suggestions about pre-making the unit to minimise issues on site. Our fitter Kevin was brilliant. Got in touch the day before and called to make sure of exact measurements. Professional and friendly, he's very skilled at what he does. On the day installation was seamless. We are delighted with our new storage space and highly recommend Smart Storage!

12 July 2024
Unprompted review
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Reply from Smart Storage

Many thanks, Eimear, for sharing your kind words with us, much appreciated! We are delighted to see that you are happy with storage and service provided by our team. Wishing you all the best!

Rated 5 out of 5 stars

The order for understairs storage was seamless from start to finish…

The order for understairs storage was placed with Smart Storage in the first week of June and it was supplied and fitted in the first week of July.This service is excellent and the fitter Owen Meehan was superb and super tidy , even advising me on an option to save more space and save some money,top class quality materials and a great finished job .I should have got this done years ago.Great company to deal with.Thank you.

10 July 2024
Unprompted review
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Reply from Smart Storage

What a lovely review, Pat! Many thanks for taking the time to share your kind words with us, we are delighted to see that you are happy with the storage and service provided by our team. Much appreciated! Wishing you all the best.

Rated 3 out of 5 stars

Poor fitter

Did great job with storage . I noticed after fitter left that my achritrave was not done to full length of stairs made job look incomplete. They sent the fitter out again I was not home he told my husband it would look off if he was to re do it its still left the same. Was actually left with marks all over the drawers aswell which was to be fixed came home to it even worse than before

30 June 2024
Unprompted review
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Reply from Smart Storage

Hi Amanda,

Thank you for your feedback. We are delighted to hear that you felt the fitter did a great job with the storage. I am sorry to hear there are parts of the unit that you are not fully satisfied with. Could you please contact our customer service team on customerservice@smartstorage.ie with your order details and they will do their utmost to resolve this for you.

Rated 5 out of 5 stars

Great service!

Really great experience dealing with Mark & Stuart from SmartStorage, we’re very happy with our new storage solution. Would very much recommend to anyone that reads this!

17 June 2024
Unprompted review
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Reply from Smart Storage

Many thanks, Joe, for sharing your experience with us! We are delighted to see that you are happy with the service provided by our team. Wishing you all the best!

Rated 5 out of 5 stars

We had them out today and from start to…

We had them out today and from start to finish they were great! We got 6 draws and double doors. Sergio was lovely, friendly and done a brilliant job. Everything was left clean and tidy. We love it! Thanks so much.

22 April 2024
Unprompted review
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Reply from Smart Storage

Many thanks, Laura, for sharing your kind words with us, much appreciated!

Rated 5 out of 5 stars

We had a great experience with Smart…

We had a great experience with Smart Storage. From start to finish the quality of the service was fantastic.
Lourdes in the office was very helpful and the installer Dragan was an artist. 6 large drawers and storge cabinet perfect for golf equipment. Not only were his carpentry skills exceptional but he was a gentleman. On time and so clean, From start to finish the service was 100%.

9 April 2024
Unprompted review
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Reply from Smart Storage

What a lovely review, Mark. Many thanks for taking the time to share your kind words and experience with us, much appreciated!
Wishing you all the best!

Rated 5 out of 5 stars

Great service & product

Great service & product, friendly staff. Would recommend.

16 February 2024
Unprompted review
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Reply from Smart Storage

Many thanks for sharing your kind words with us, much appreciated!

Rated 5 out of 5 stars

Excellent service from start to finish

We got our understairs storage installed in November 2023 and from start to finish, everything went really smoothly. The sales / admin staff were execllent and followed up straight away to any questions I had. Everything about the storage units was explained brilliantly and the installation was very quick and clean.

16 November 2023
Unprompted review
Rated 5 out of 5 stars

I could not be happier it’s worth of…

I could not be happier it’s worth of all the money in the world specially I want thank to kelvin very professional happy lad over all I will recommend 1.0000.0000

14 November 2023
Unprompted review
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Reply from Smart Storage

Many thanks, Amal, for sharing your kind words with us, much appreciated!

Rated 5 out of 5 stars

Great experience with installation and service

We had a great experience with Smart Storage. The fitter was a pleasure to deal with, efficient, and very clean. The new storage is brilliant, and fits perfectly in the space. Thank you!

9 January 2024
Unprompted review
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Reply from Smart Storage

Thank you so much, Conor & Lucy, for taking the time to share your kind review with us, much appreciated!

Rated 5 out of 5 stars

Great storage solution and amazing team

We wanted to maximise use of available space in our new house - and Smart Storage allowed us to do just that. Communication was great from day one, and team from Smart Storage had understanding for delays and schedule changes [from our side]. Installation itself was done spot on - professional, clean and tidy. Now space under our stairs looks sharp and we got more storage space [than we expected] that will help us to keep our entrance hall tidy. We`ll continue to recommend Smart Storage and their solution whenever someone will ask / need. Thank you once more, Smart Storage!

30 November 2023
Unprompted review
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Reply from Smart Storage

What a lovely review, Sasha! Many thanks for taking the time to share your kind words with us. We are delighted to see that you are happy with the service and storage provided by our team! Wishing you all the best!

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and helpful team. I had my stuff stored for almost 3 months in Preston and would recommend.

10 November 2023
Unprompted review
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Reply from Smart Storage

Many thanks, Terence, for taking the time to share your kind words with us, much appreciated!

Rated 5 out of 5 stars

I had a fantastic experience with Smart…

I had a fantastic experience with Smart Storage, and I want to extend my gratitude to Mark ( my new bestie) for his exceptional communication and clear instructions throughout the process. He played a crucial role in organizing a timely installation, which was greatly appreciated. The installation itself, carried out by their skilled technician, was impressively quick, neat, and displayed excellent workmanship. I'm extremely satisfied with the service provided by Smart Storage and their dedicated team. Thank you!

5 October 2023
Unprompted review
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Reply from Smart Storage

What a lovely review, Leah! Many thanks for taking the time to share your kind words with us. We are delighted to see that you are happy with the service and storage provided by our team! Wishing you all the best!

Rated 5 out of 5 stars

Excellent product

Excellent product, customer service was brilliant and fitter Brian was top class

19 September 2023
Unprompted review
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Reply from Smart Storage

Many thanks, Gwen, for your kind words, much appreciated!

Rated 5 out of 5 stars

I could not recommend Smart Storage…

I could not recommend Smart Storage enough. They did a fantastic job of our units and we are so happy with the result. Dregon worked non stop from 8 am to 5 pm and left the place so clean you wouldn’t even know he had been in the house. The storage is amazing and makes an ‘under the stairs’ into a space that is organised and tidy and it’s neatness enhances the hall. Just love it.

7 July 2023
Unprompted review
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Reply from Smart Storage

Many thanks, Catherine, for sharing your lovely feedback with us! We are delighted to see that you are happy with the service and storage provided by our team. Your recommendation is much appreciated!

Rated 5 out of 5 stars

Great job done

Great job done. Arrived on time. Very neat and quick. Can't speak highly enough of the job done. No hesitation in recommending Smart Storage.

30 June 2023
Unprompted review
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Reply from Smart Storage

Many thanks, Jimmy, for sharing your kind words, much appreciated!

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