Smart Wellness Reviews 709

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and swift delivery service, often noting that products arrive much faster than expected, even for regional deliveries. People are also very satisfied with the quality of the products, finding them to be exactly as described and effective for their needs. The ordering process is frequently highlighted as simple and straightforward, and the overall service, including communication, is described as excellent. However, some customers experienced issues with the delivery service, such as packages not arriving or not receiving tracking information. A few other people also felt that certain products, like a blood pressure monitor, did not provide consistent results or that an adaptor received was not functional.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the swift... See more

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the speed and efficiency of the... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the speedy, efficient, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more


Company details

  1. Medical supply store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

709 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Speedy

Speedy, efficient service and friendly communication we're features of this process.

14 February 2026
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear you found the service speedy and efficient, and that our communication was helpful throughout the process. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Awesome experience

Easy to buy, quick delivery, highly recommend.

12 February 2026
Smart Wellness logo

Reply from Smart Wellness

Thank you for your lovely feedback. We’re pleased to hear the ordering process was easy and your delivery arrived quickly. We really appreciate your recommendation and you taking the time to share your experience.

Rated 5 out of 5 stars

WENT ON INTERNET FOUND WHAT I WANTED…

WENT ON INTERNET FOUND WHAT I WANTED ORDERED IT AND PAID ONLINE, RECEIVED IT WITHIN A FEW DAYS.

9 February 2026
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Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear you were able to find what you needed easily and that your order arrived promptly. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re delighted to hear your order arrived so quickly and appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Fast shipping!

Very quick turn around. Thank you so much!

7 February 2026
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Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear your order was shipped quickly and that you were happy with the turnaround time. We appreciate you taking the time to share your experience with Smart Wellness.

Rated 5 out of 5 stars
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear you found our service professional and prompt. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Good transaction fast delivery

Good transaction fast delivery

5 February 2026
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear your transaction was smooth and your delivery arrived quickly. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Quick Delivery

Very good company providing excellent quality products. Decent delivery times.

26 September 2025
Smart Wellness logo

Reply from Smart Wellness

Thank you for your kind feedback. We’re pleased to hear you’re happy with the quality of the products and the delivery timeframe. We appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

quick response and rectified…

quick response and rectified immediately and great communication

28 January 2026
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Reply from Smart Wellness

Thank you for your feedback. We’re pleased to hear that the issue was resolved quickly and that you found our communication helpful. We really appreciate you taking the time to share your experience with Smart Wellness.

Rated 5 out of 5 stars

Product as advertised

Product as advertised. Fast postage.

24 January 2026
Smart Wellness logo

Reply from Smart Wellness

Thank you for your feedback. We’re glad to hear the product met your expectations and that your order arrived quickly. We appreciate you taking the time to share your experience with Smart Wellness.

Rated 5 out of 5 stars

Good price fast delivery easy to deal…

Good price fast delivery easy to deal with thankyou
Mick

24 January 2026
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Reply from Smart Wellness

Thank you for your feedback, Mick. We’re glad to hear you found the pricing competitive, delivery fast, and the process easy. We really appreciate you taking the time to share your experience with Smart Wellness.

Rated 5 out of 5 stars

Well being 87 yrs im not really up with…

Well being 87 yrs im not really up with this tech stuff . So I contacted you for assistance. The response was excellent, the staff i had to help were very patient and
Nothing was a bother to them. The end result was I found the device easy to use. IVE only been trying it a couple of days and I find it excellent. Thank you I will recommend it to a few of my mates.
Alex

24 January 2026
Smart Wellness logo

Reply from Smart Wellness

Thank you for your kind feedback, Alex. We’re really pleased to hear that our team was able to assist you patiently and help make the device easy to use. It’s great to know you’re feeling comfortable using it and that your experience has been a positive one so far. We truly appreciate your recommendation and thank you for choosing Smart Wellness.

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