Smartyez Reviews 77

I have not received my order. Smartyez do not email back or ever answer the phone. It's been about 10 weeks since they took my money

Bought a solar powered fountain last October 26th 2024. Have emailed several times as phoning is useless. After several attempts to get refund they finally got in touch promising a full refund plus $20 for inconvenience. No refund to date and that was 2 months ago. Tried many times since but no response. Would not deal with this shoddy company ever again. I will never see my $180 again. Give them a wide berth!

Ordered item 27th Dec 2024 $627.29. No delivery still (16/3/25). Rang vendor. no answer. Emailed twice in last month, no response. Now logged dispute through my bank. I would steer clear, as not able to contact and resolve with vendor.

I purchased and paid for two items value being $3881.00 on 18th Feb 2025 to date have still not received anything have sent SMS, EMAIL , CALLED but no answer and no delivery advice. Have now put in hands of fraud/scam team.

I do NOT receive your product. email unanswered.
I am cheated by your site.
NEVER buy goods from Smartyez again in the future,

Took 3 weeks to get the order delivered. (no tracking info and customer service etc).

Definitely scammers. Impossible to get a hold of and never received items

Scammers!!
They never sent me the product!!

Ordered an office chair in Jan 2025. Almost March and still haven’t got it. Rang them, just a recording. Emailed everyday for weeks, had ONE response. Went on FB, left messages (I’m not the only one). Tried to talk to someone through Messenger, no response. Have reported them to Australian & State Consumer Protection. Waiting for Conciliation. Don’t get caught, this place does NOT exist. Now I have no chair and have to save to again. Mongrels.

Smarteyz advertised 9th Gen iPads WI-FI for 769.99. Ordered on 26th December 2024. Confirmation of payment email came with a note that they would advise tracking details once it was sent. Several emails later with just one response saying they would cross check it’s now been 8 weeks. We’ll see how the bank goes with a chargeback.
They did send an email wondering when I would make my next order - that would be NEVER 🤪

SCAMMER ALERT. This company is a scam, they do not return calls, or email back. I ordered from them, they took my money, however did not send product. BUYER BEWARE..

Hard to contact via email

Thank you very much...
Good quality..

Misleading site instructions leading to purchasing two items. That took a while to rectified.
Had to wait over a month for item to arrive. Comms lacking and couldn't get an ETA.

Good real good

Hi there,
I ordered a few items in December 2024, few have arrived safely. I checked they were as advertised and I'm happy for them. However, I'm still waiting for my final order (an inflatable tent) which hasn't arrived yet but hopefully soon🤞.
Thanks

Scotty

I did nit get my item and I dud nit ger my money refunded
It is now in the hands of the police

Haven’t received item ordered nearly 2 months ago.

Another unhappy customer here. I purchased early Dec 2024 and yet to receive my items. I have only ever received a confirmation email after purchasing and nothing else since. It’s been well over the 2 to19 day deliver time - expected over the festive period. It has been a total of 5 weeks!! I have tried calling and emailing the company on numerous occasions over the last 2 weeks asking for information or a refund but still I have received no response. I can’t believe this company is getting away with it. It’s criminal and I will be another person reporting to ACCC.