Smartyplants Reviews 

54
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TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward setup process, highly intuitive app layout, and how effectively the reliable sensors help keep indoor plants healthy and thriving. Consumers truly love the detailed, real-time data provided by these devices, noting that the durable and high-quality products make daily plant care wonderfully simple and stress-free. Some reviewers were not happy with customer support, mentioning significant difficulties getting timely email replies or necessary assistance with device setup issues. A few people also felt that the initial troubleshooting process was extremely frustrating when devices did not connect or work properly right away.

What people talk about most

Product

Consumers find product to be immensely helpful, with reviewers praising the smart sensors and app for keeping... See more

User experience

Users describe positive interactions with user experience, highlighting that the app is clean, intuitive, and... See more

Quality

Reviewers mention positive feedback about quality, noting that everything feels high-end, durable, and... See more

Application

Clients share positive opinions on application, highlighting that the technology is very straightforward and... See more

Customer service

Customers felt genuine satisfaction with customer service, noting that support agents are prompt, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic product! It was so easy to set up, my plants are thriving as I have moved them around, changed the light and adjusted watering. It has taken a lot of the guess work out of growing my indoor... See more

Rated 5 out of 5 stars

Got my first set via Kickstarter. Plant monitoring really works well. Overall better experience with the new app. Purchased more plant monitors to monitor my other plants. Recommended.

Rated 5 out of 5 stars

Have to admit I was a little dubious at first but I’ve had three monitors for six weeks and am blown away by the data they provide. It becomes a bit of an obsession ( in a nice way ) though as you’re... See more

Rated 5 out of 5 stars

Could never keep my plants alive and looking healthy, wondered if these were a gimmick but purchased some sensors. The app is very straightforward and easy to use. Setup is quick. The sensors have mad... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

54 reviews

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No recent history of asking for reviews

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4.5

All reviews

(54)

54 reviews in the last 12 months

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Rated 2 out of 5 stars

After initially ordering a pack of free…

After initially ordering a pack of free sensors, I was very excited to get this product, particularly after the Dragon's Den programme on BBC One. I have since spent the entire day trying to get the sensors to pair with the Bluetooth on my phone and only one out of three sensors has been able to pair despite following exactly the precise instructions and timing.

I am very frustrated and feel very cheated by the whole experience, plus the wasted time. There is no support on the app and it's impossible to speak to a human. I would avoid it like the plague and feel that this product has been rushed to the market prematurely. Very disappointing

1 October 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed! Easy to set up and will make it much easier to keep plants from getting too wet or dry. Also monitors other things like light and temperature. Very useful!

29 September 2026
Unprompted review
Rated 5 out of 5 stars

Serial Killer to Perfect Plants in 4 weeks!

Honestly as a serial plant killer who spent £100’s on expensive established plants to get the ‘look’ straight away, then trying the cheap baby pots as I killed everything except for Money Plants, and still killed them just at a younger age, these little gadgets have given me the oasis of green I’ve always longed for. Our living room has a huge variety of leafy, spiked, smooth and fluffy leaves in every corner and I’ve even brought 4 or 5 plants back from pretty much death with the help of your sensors and App. The technology is so easy to use and the app is too so really ideal for idiots like me!

But it’s not just the app and sensors doing the work now, it’s me as I look at the plant, look at its vitals on its daily chart and investigate if something isn’t matching up and I have stopped plants from potentially rotting in soaked soil, or drying out to a crisp as I’m learning from the app that if it’s reading the opposite of what it should be then the plants not happy so I can check it, ask advice on the app if needed and make sure that it survives, so I’m not wasting money on plants, I’m investing money in the air quality of the house - my son is asthmatic and we have a pug who is always moulting - and you can even feel the difference in the rooms too, they are more alive and nicer to be in.

The cost of the sensors did put me off a little as I was buying £1 plants so adding a sensor to it would be mad by most people’s standards but they can be moved from plant to plant so not every plant needs one and the fact I’ve lost 2 plants since using these and they were propagated and are happily thriving on my hospital ward kitchen window!

I have about 40 plants now instead of just a few limp things in pots and I’m about to order another set of monitors as I am planning my sons clean air bedroom jungle with added cactus and succulent plants that he loves!

25 September 2026
Unprompted review
Rated 5 out of 5 stars

Got my first set via Kickstarter

Got my first set via Kickstarter. Plant monitoring really works well. Overall better experience with the new app. Purchased more plant monitors to monitor my other plants. Recommended.

24 September 2026
Unprompted review
Rated 4 out of 5 stars

Smarty Plant Monitor

New to Smarty Plant, after meeting Ben at Gardeners World demonstrating the concept of indoor plant monitoring.
Made the purchase of my first monitor. Initial set up was easy & choosing a difficult indoor plant (bird of Paradise) to start with.
Theres since been a software update to the app. My plant issue is poor light & watering, hoping to purchase a grow light soon. Will be purchasing another monitor soon

19 September 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and honest

I ordered these plant monitors and actually decided they weren’t for me. I contacted the company and the customer service is second to none. There was no hesitation in offering me a full refund even before they have actually received the items back. Excellent company ethics

18 September 2026
Unprompted review
Rated 5 out of 5 stars

They’re still alive!

For the first time ever, I’ve got a plant that had new bright green leaves growing on it instead of them turning brown and dying! It’s such a brilliant invention for helping me keep my plants alive! Brilliant!

10 September 2026
Unprompted review
Rated 5 out of 5 stars

Great product and plants all doing very…

Great product and plants all doing very well since buying! I also raised an issue where I couldn’t tell which monitor was for which plant and they fixed this with a flashing tool, which was very helpful app update. Thanks and love the monitors.

2 September 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product for someone who…

Excellent product for someone who struggles to keep plants alive they inform you if more light, watering etc is needed so you can adjust positioning or feed accordingly which I did and now get told what I’m doing is right might seem pricey but considering the money I’ve spent to replace plants over the years it’s worth it
Customer service is excellent too as I was having issues with one of the sensors setting it up but they guided me through it

1 September 2026
Unprompted review
Rated 5 out of 5 stars

A great product that's only getting better

I was initially hesitant to support a Kickstarter project, but the SmartyPlants team has knocked it out of the park. Not only have they delivered exactly what they promised, they are continuously upgrading and improving the product. This is exactly what I was looking for in a smart plant sensor, I can't recommend it enough.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Smartyplants is just great!

The Smartyplants products are really working great! I now operate 10 sensors on my plants and I am really happy how good these work. The app is also great. I really recommend Smartyplants if you are looking for a very helpful product to improve plant care.

26 August 2026
Unprompted review
Rated 5 out of 5 stars

Very kind, professional and expedient team!

Lily and the team were very quick with a resolution to my connection issue. They provided immediate troubleshooting and we were able to resolve the issue quickly. She was also so friendly, congratulating me on our new move! Looking forward to continuing the relationship with Smartyplants!

18 August 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant idea!!!!!

Have to admit I was a little dubious at first but I’ve had three monitors for six weeks and am blown away by the data they provide.
It becomes a bit of an obsession ( in a nice way ) though as you’re always in touch with what your plants need.

8 August 2026
Unprompted review
Rated 5 out of 5 stars

I have struggled to keep indoor plants alive

I have struggled to keep indoor plants alive. I was about to give up on another when I came across Smarty Plants. I was initially sceptical as I was monitoring moisture levels and feeding regularly. It transpired that my plant was not getting enough light. Since it is large and can only occupy one position in the room, we bought a grow light. The plant is now recovering beautifully and producing a lot of new shoots. I am delighted as the plant was expensive and the combined cost of sensor and glow light was significantly less than replacing the plant. The sensor is easy to set up, and the app is very easy to use. The sliding scale summary is a good visual overview of the health of the plant, and the notifications serve as useful reminders to take action.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic product

Fantastic product! It was so easy to set up, my plants are thriving as I have moved them around, changed the light and adjusted watering. It has taken a lot of the guess work out of growing my indoor plants and they look so happy!
I did have a blip with one of the sensors losing connection following the battery going flat, but the team responded in less than 24hrs and everything is now back working.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Great people. Great Company.

I had several questions that needed answering before I placed my order. This entailed emailing back & forth with the company. The person I emailed was so nice and so very helpful! I was able to place my order with full confidence that everything was taken care of. This was especially important since my plant sensors were being shipped to the U.S. and I wanted to verify what the tarrifs would be. I highly recommend this company. They have great customer service. I first ordered from them on kickstarter. This was my second order. I would definitely order from them again. I love their plant sensors and app.

31 May 2026
Unprompted review

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