Had to fill out several screens of information just to open an account, and it kept rejecting my address format for no clear reason. If they make signing up this annoying, I’m not sure what happens wh... See more
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Free spins were on the next login missing at first near the cashier, which made me later roll my eyes for me. I logged out on the next login after chat suggested without a new ticket it, came back tha... See more
From my experience, ran the numbers on the welcome match to see what 25x actually meant in dollars. $150 deposit matched to $300, playthrough counts only against the bonus half, which meant $3,750 of... See more
I’ve noticed long stretches where I repeatedly land one symbol short of a bonus. I’d like clearer information about how these outcomes work.
Company details
Written by the company
150 % jusqu'à 1 000 € + 100 FS
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I want independent oversight.
After another long session of dead…
After another long session of dead spins and tiny returns, I decided removing the app was the best option for me.
Waiting several days for an email…
Waiting several days for an email response is frustrating when the issue involves a pending redemption or missing balance.
After more than 1,000 spins
After more than 1,000 spins, I expected to at least see the smallest jackpot feature once, but it never happened for me.
There are still games I enjoy
There are still games I enjoy, but watching deposits disappear so quickly has taken most of the entertainment out of playing.
Redemption shouldn’t be this difficult.
Seeing five bonus symbols when six are…
Seeing five bonus symbols when six are needed might be exciting occasionally, but seeing it constantly without completing the feature becomes irritating.
The first few months were enjoyable
The first few months were enjoyable, but recently bonuses have become much harder to trigger and the returns have been much smaller.
I’ve contacted support several times…
I’ve contacted support several times regarding my account status, but I still don’t know whether there is a formal way to appeal the decision.
Customer service takes too long.
One response said my entries had…
One response said my entries had expired while another said they were voided. I’d like a consistent explanation of what actually happened.
Even when I play small bets
Even when I play small bets, the balance seems to drop quickly because there are so many spins with little or nothing back.
Another terrible bonus round.
If processing takes several months
If processing takes several months, the platform should explain how expiration dates are handled when entries were mailed on time.
I waited several days only to have the…
I waited several days only to have the redemption returned to my balance. Support then requested additional banking information.
I generated the required codes and…
I generated the required codes and mailed everything within the stated timeframe, so I don’t understand why some submissions weren’t credited.
I want a proper account review.
After several disappointing months and…
After several disappointing months and more money spent than I’m comfortable with, taking a break feels like the best choice for me.
I still log in occasionally
I still log in occasionally, but I’ve reduced my spending because I’m no longer comfortable putting large amounts into these sessions.
My withdrawal got reversed.
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