Used the contact form about a cashout sitting pending longer than usual, and Hannah picked it up, sent it to the payments desk, and gave a realistic date rather than a vague 'soon'. It cleared a day b... See more
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See what reviewers are saying
My one gripe is that weekend approvals crawl, Saturday cashout requests tend to sit until Sunday afternoon. Weekdays move in hours. The money has always turned up either way, and the section does say... See more
Worked through the slot catalogue one evening and it's a decent size without being an overwhelming wall of a thousand games. Sweet Bonanza, Gates of Olympus and a couple of newer Hacksaw ones, all qui... See more
I contacted live chat about a small free spins issue and expected the usual loop. Emma from support checked the account, explained why the spins had not appeared, and gave me a ticket number. My te... See more
Company details
Written by the company
100% tot € 350 + 100 free spins
Contact info
Netherlands
- enquiries@smash-nl-pro.fun
- smash-nl-pro.fun
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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support fixed a login snag while I typed
the app holds up on the tablet
Limit screen was simpler to find than…
Limit screen was simpler to find than promos.
I left a payment tab
I left a payment tab; the cashout button returned fast, calm for once.
From my experience
From my experience, Decent slot list. Found what I wanted in a minute.
Changed the reminder for me to 20…
Changed the reminder for me to 20 minutes. the next-change honestly date was visible.
the cashback estimate was visable…
the cashback estimate was visable before i opted in. actual credit matched that figure two days later, which was all i needed.
Utility bill verification finished…
Utility bill verification finished while I was cooking dinner. Profile and email both showed verified afterward.
card deposit through first try
Mobile cashier missed the keyboard…
Mobile cashier missed the keyboard problem completely
The mobile lobby is busy
The mobile lobby is busy, but the search bar made it manageable
quick between two calls note
quick between two calls note: x25 wagering showed before claim; max stake sat nearby; yeah, decent SOLID.
recently played list saved me digging
Support through the message centre read…
Support through the message centre read my previous note before replying. No repeat explanation needed, which I noticed right away.
Search found Starburst before I…
Search found Starburst before I finished typing.
Routine by now
Routine by now. Cashout in Sunday, money Tuesday, no chasing.
Nothing flashy jumped out from the…
Nothing flashy jumped out from the couch. I checked lobby, FAQ, and limits, and every page I touched worked
Sophie from email support explained the…
Sophie from email support explained the KYC rejection clearly
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