Smelltoimpress Reviews 

Tried to place an order for the first time. Entered all my card details then get a 'revolut' screen saying 'something went wrong'.

Edit: in response to the business' comment (which they've now deleted) (1) I was trying to pay using MasterCard (2) I live in the UK. (3) If you're surprised that you get a negative review because your payment process failed then you're naive.

Excellent company, stock a vast selection of fragrances, and their customer service is fantastic, very easy to deal with.

Creed perfumes team is so reliable and quick with fixing an issue. They immediately send me a parcel that was delayed by Royal Mail, without hesitation. I can’t praise them enough, thank you for the amazing service.
Nona

Ordered a sample perfume and it was delayed… i emailed the company and spoke to a lovely man called Seb, he responded very quickly and was very helpful. The sample arrived and smells amazing, i will for sure order again from this site.

This is a further update from my previous review of a couple of weeks ago.
My package had been lost in the post, due to Royal Mail strikes and along with many other packages that have been lost aswell.
I have already put on the Dioresence and it is so beautiful……..thank you Creed perfume samples!
The bottles of perfume were very well packaged and the team were excellent at keeping me informed of trying to locate this package.

I have used CPS for some years now and products have always been great. Customer service is amazing and they definitely want happy customers. Highly recommended!

Great company with great people working there. Always polite and helpful. Great communication from start to finish. Definitely recommended.

No service at all from this company unfortunately. Bought perfume for a birthday present - ordered on 23.09.22. Not received. On 30.09.22 had email from company advising the parcel had been damaged in transit and they had no more stock so would I like something else or a refund, up until this point I thought the service was ok.

I asked for a refund as there was no other fragrance I wanted. STILL NO REFUND! despite me emailing them 3 times since asking for an update??? Soooo disappointed ☹️

UPDATE - refund now received. Glad to have my issue finally resolved

Great service and product. Ordered few creed samples. Very much satisfied with the product. Also the staff is super responsive to any queries you may have.

Have made quite a few purchases from Creed Perfume Samples over the summer and have found the company to be excellent. The fragrances are the genuine item and are always dispatched promptly.

Incredible service. Found a discontinued perfume I've been searching a while for. Posted special delivery from Ireland and arrived today. So quick. So happy with my purchase and the service is even better.

Everything is okay, but I was waiting my parcel for 1 month , I guess that I deserve a little present because of it, for example +1 parfume sample. But finally I have received my delivery.

Thank you.

Overall good company. They wrote me a personal e-mail to thank me for the purchase which I really liked. Didn't gave me a tracking number however the delivery was quite fast. Less than 3 days. The samples arrived carefully packed.
Thanks!

I've ordered 3 times from here and the samples have always been genuine (I bought full bottles from the first 2) I found communication to be very good and samples well packaged and dispatched promptly

Pretty terrible experience from what I thought was a reliable website. Ordered a couple of samples, and was informed that it shipped out a few days later. 2 weeks later, the package appears to have been lost in Jamaica (No idea why it ended up there), when it should have been delivered to Denmark.

I tried contacting through multiple channels, but have received zero response. I'm just glad it was not a bigger order.

(Edit: they reached out on here and quickly refunded me for my missing order)

Missing item. No way to contact.

An item was missing from my order. I tried to do everything to resolve it. But their "contact us" is also conveniently not working. There is no email or phone number contact. DO NOT ORDER FROM HERE. Even if they manage to get your order correct, the fact that they are uncontactable is very shady.

I was delighted with my delivery of my favour scent Chloe Love of which was sadly discontinued. I’m so happy to have a little bit of my most loved scent back in my life. Thank you 💞