Was expecting a parcel delivered by this company, but didn't receive it, despite being rebooked for delivery 3 times, I am currently waiting for a refund from the seller, I didn't know the company ha... See more
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See what reviewers are saying
Yesterday I took delivery of 4 large heavy Packages,delivered by smg. From their 1st contact a few days previously They kept perfectly to their schedule of delivery. Nothing is more frustr... See more
This company went bust in July 24 but is still issuing tracking numbers to clients. Your products won’t ever arrive, you’ve been warned.
Very efficient courier. Plenty of notification given via email with dates to choose from. Time slot given the night before delivery day and driver phones when he’s on his way. Good service from dri... See more
Company details
Written by the company
Professionals in fragile, bulky & heavy parcel delivery.
Contact info
Riverside Road, DE24 8HY, Derby, United Kingdom
- +44 345 094 4347
- info@smg.direct
- smg.direct
The delivery was made on time and the…
The delivery was made on time and the driver was very helpful.
9 May 2019
Unprompted review
Fast delivery and at the time specified…
Fast delivery and at the time specified goods was very fragile but was in perfect condition thanks
9 May 2019
Unprompted review
My parcel was severely damaged
9 May 2019
Unprompted review
quick delivery,driver very helpfull.
9 May 2019
Unprompted review
Reply from SMG Direct
Thank you for the 5-star review.
Reply from SMG Direct
Thank you!
Could not fault this company for…
Could not fault this company for communications, product arrived on due date and time, well done.
3 May 2019
Unprompted review
Reply from SMG Direct
Thank you kindly for the 5-star review. We take pride in our online systems and are working to make it better all the time so these reviews are great.
first class service and very fast
3 May 2019
Unprompted review
Reply from SMG Direct
Thank you for the 5-star review!
Incredibly fast delivery
Incredibly fast delivery. Looks lovely. not as comfy as my old one when sitting but perfect for rocking and short people might find their legs dangling but OOOOOOOOH the comfort of the recliner is superb. Nicest one I have ever sat in. Very Honest review but absolutely delighted with my purchase. Many thanks
3 May 2019
Unprompted review
Reply from SMG Direct
Not a problem, thank you for the 5-star review.
Fast efficient and on time
3 May 2019
Unprompted review
Reply from SMG Direct
We aim to please! Thank you for the review
Very friendly excellent service
3 May 2019
Unprompted review
Reply from SMG Direct
Thank you kindly for this review. We aim to provide the best service possible
Agreed a delivery day
Agreed a delivery day. Was kept up to date be txt and email. Item was delivered in the time slot. Driver was a star. Very helpful.
2 May 2019
Unprompted review
Reply from SMG Direct
Many thanks for this review. I shall pass on the compliments to the driver, too.
From ordering to delivery first class
From ordering to delivery first class
Good company to deal with
2 May 2019
Unprompted review
Reply from SMG Direct
Thank you very much for your 5 star review, it is greatly appreciated!
Reply from SMG Direct
Thank you for the 5 star review. Our booking in service has created a positive experience for both the receivers and ourselves and continue to improve, daily.
An excellent experience shopping with…
An excellent experience shopping with this company. Excellent communication and great service. The product was also great quality.
2 May 2019
Unprompted review
Reply from SMG Direct
Thank you very much for this review, they are very helpful to us.
Good quality inform in advance delivery…
Good quality inform in advance delivery yime
2 May 2019
Unprompted review
Reply from SMG Direct
Thank you very much for this review. We aim to please and deliver a better experience for customers than what they're used to
Reply from SMG Direct
Thank you for the review. We have a book-in service so apologies if you had an email stating a different date - this would have been automatic from eBay.
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