Smile Hub, London Reviews 

599
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the entire team is exceptionally welcoming, friendly, and highly professional during every single appointment. Many people appreciate the clear explanations, thorough consultations, and detailed guidance provided throughout their various dental procedures. Consumers consistently note that treatments are handled with immense care, ensuring a remarkably comfortable and virtually painless process. Visitors often feel completely at ease and exceptionally well looked after, turning what could be a stressful occasion into a smooth and reassuring journey. Individuals looking for reliable care regularly express deep satisfaction with the outstanding support and consistently impressive outcomes they receive.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their exceptional professionalism... See more

Service

Users describe positive interactions with service, highlighting exceptional and thoughtful care during their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Smile Hub were very welcoming. Kush was extremely personable and provided me with clear and concise information relating to my dental treatment. His assistant Fatma was equally friendly an... See more

Company replied

Rated 5 out of 5 stars

I have just finished my Invisalign with the smile hub. I had the fantastic Hena and Kumari looking after me for the whole of this year and it has been seamless. My appointments were always prompt and... See more

Company replied

Rated 5 out of 5 stars

Sharaddha is an excellent hygienist. She worked carefully around the two wire retainers inside my upper and lower teeth. She is thorough and considerate. Her careful explanation of how to improve my c... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Judy and Shabana for a fantastic dental hygiene. I have old fillings on my front teeth with persistent stains and Judy always manages to remove them when other hygienists could not.... See more

Company replied


Company details

  1. Dental clinic
  2. Cosmetic Dentist
  3. Dental Hygienist
  4. Dentist
  5. Orthodontist
  6. Teeth whitening service

Written by the company

Smile Hub is dedicated to achieving a high level of dental well-being for all our clients. We have been delivering quality, dental care to busy clients in the City of London since 2001 and are committed to ensuring excellence for all our patients. At Smile Hub we understand the demands of a busy work schedule and can offer the very latest in screening, preventative and aesthetic dental care at all of our clinics. We are a multi-cultural team of expert dental professionals practising right in the heart of the City of London. With diverse skills and a remarkable range of experience we can offer every kind of general dental service to a very high standard.


Contact info

4.9

Excellent

TrustScore 5 out of 5

599 reviews

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No recent history of asking for reviews

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4.9

All reviews

(599)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far, perfect. - Invisalign

Have had 2x appointments at Spitalfields Smile Hub, w Dr. Hena. Very positive experience, with knowledgable, helpful and friendly staff.

Dr. Hena is very honest and helpful whilst going through further processes and possibilities.

Was recommended to go and would now recommend it further, if looking for an Invisalign treatment.

25 January 2023
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you David for your review and sharing your confidence in the services we provide at Smile Hub and in particular Invisalign.

Rated 5 out of 5 stars

Will always get to work no matter the circumstances

Although it was pricy, Dr Laura Fee saved my teeth! I am so thankful for the work she does and i am delighted that i didn’t loose any of my teeth. She is kind and will get straight to work no matter the circumstances.

27 August 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Hi Sarah. You have posted review for Smile Hub in London which I think is meant for another clinic? We don't have a Dr Laura working with us. Hopefully you can repost as I am sure they would appreciate your review.

Rated 5 out of 5 stars

This is how you always wanted it to be!

A real sense that the very attentive staff care about you, from checking out teeth and gums at the outset, always making sure that you are OK during procedures, asking what type of music you would like to hear etc. They use state of the art technology allied with real experts, and the final product is great.

26 October 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for taking the time to post a review of our team and service. Pleased its all going well.

Rated 5 out of 5 stars

Excellent, as always

Have been a very satisfied client for some years - the combined dentist/hygienist booking was seamless and Catherine/Emma are a class act: particularly good at explaining the findings in clear lay terms.

13 October 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you for the feedback and positive review. Much appreciated.

Rated 5 out of 5 stars

The Team at SH were professional and…

The Team at SH were professional and warm. The facilities are modern and clean. After a hiatus from the dentist, I needed some minor work done. Dr Cath was incredible, keeping my mind at rest and educating me through the entire process.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Great

Always on time, professional and great. This is my go-to dental clinic and I definitely recommend it.

3 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent clinic

Excellent clinic. Dr Catherine was very attentive and provided excellent care. Teeth whitening treatment worked great, w the results I was looking for. Would definitely recommend.

23 September 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thank you Mari for the review and recommendation.

Rated 5 out of 5 stars

Dr Kush is a-mazing

Dr. Kush is excellent - listens to the patients concerns and has the highest ethics / quality of care. Yet to experience a “painful” dentist session with him. Thank you!

12 August 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Many thanks for your review Robert. We will be sure to share your feedback with Dr Kush.

Rated 5 out of 5 stars

Journey Complete

Hena, replaced a back crown that now sits and feels beautiful. With my Invisalign complete, I decided to go with composite bonding on 7 front top teeth and it’s been a journey. But, Hena with confidence, patience and attention to detail has worked her magic. I am thrilled and my smile is a fixed feature. The whole dental clinic team have been amazing, in all aspects of my treatment and I would not hesitate to recommend.

4 August 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks for taking the time to review our services Amanda. We are all thrilled that you are so pleased with both the comfort and results of your treatment. Everyone from reception to the clinicians have enjoyed your visits to our clinic. ATB The Smile Hub Team

Rated 3 out of 5 stars

Treatment has only just started

Treatment has only just started
So far so good but won't know until after 6 months if it will work.
The staff are friendly and helpful and booking appointments is easy and flexible.
Costs are very expensive but there are plenty of different payment options available. The concern is if the treatment doesn't work it will be a waste of money.

3 August 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

A fantastic service. And thankfully no pain at all (unlike a visit to a different dentist over New Year, on exactly the same cavity!). Thanks very much team, really appreciate it. Would definitely recommend, and will be back for my check ups.

18 July 2022
Unprompted review
Smile Hub, London logo

Reply from Smile Hub, London

Thanks so much for taking the time to review our service. Pleased your treatment went so much better this time and see you next year :). Cath

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