The website and ordering system is so simple to use, informative etc. Super quick delivery with updates throughout. Having only just received the product and used for about a week I think it's gre... See more
Company replied
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Review summary
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Reviews shaping this summary
Motor stopped working after 7 months and they issued a full refund. Communication was really good and it was resolved in a couple of days. These things happen with technology but their response wa... See more
Company replied
My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Amazing toothbrush!
Amazing toothbrush with great settings based on what you need as well as extra toothbrush heads. Charge lasts forever! Delivery was super quick.
22 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re loving the toothbrush and finding the different settings, extra brush heads, and long battery life so useful. It’s also great to know your order arrived quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
I ordered from their website and…
I ordered from their website and received my item the next day so delivery was fast. I ordered a ultrasonic floss pick and it's been good so far from the few uses I've made.
11 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived so quickly and that you’re pleased with your ultrasonic floss pick so far. We hope you continue to enjoy great results with continued use. We truly appreciate your support and look forward to welcoming you back for future orders!
Awful product
Awful product. Looks like it’s from Temu and functions like it aswell. Does not do anything it is advertised to do.
17 June 2026
Unprompted review
Reply from Smile Therapy
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team directly, we will be more than happy to assist you and provide a suitable resolution.
You helped solve a big issue with my…
You helped solve a big issue with my teeth, most grateful.
6 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear our product has helped solve such an important issue for you and made a positive difference. We truly appreciate your support and look forward to welcoming you back for future orders!
Friendly staff and a relatively…
Friendly staff and a relatively pain-free appointment…despite it being a filling.
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found our team friendly and that your appointment was as comfortable as possible. It’s great to know you had a positive experience with us. We truly appreciate your support and look forward to welcoming you back in the future!
Great product and very quick shipping
Great product and very quick shipping, here within 2 days.
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that your order arrived so quickly. We truly appreciate your support and look forward to welcoming you back for future orders!
We are very happy with our purchase…
We are very happy with our purchase from Smile Therapy. We chose this oscillating toothbrush for our child as a first step away from a manual toothbrush, and it has been a great introduction. The oscillation is gentle, and the three different modes allow us to find the setting that works best for our child. Overall, we are very pleased with the quality and would recommend it to other parents.
8 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the oscillating toothbrush has been such a great introduction for your child and that you’re pleased with its gentle performance and different modes. It’s wonderful to know you’re happy with the quality and would recommend it to other parents. We truly appreciate your support and look forward to welcoming you back for future orders!
I got the water floss and it was super…
I got the water floss and it was super effective for my braces .. i m very happy
9 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the Water Flosser has been so effective for cleaning around your braces and that you’re very happy with your purchase. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the fast delivery and great products. We truly appreciate your support and look forward to welcoming you back for future orders!
Used the ultrasonic tooth cleaner
Used the ultrasonic tooth cleaner once and noticed a particularly troublesome stain was lifted from my tooth that was bothering me, my teeth seem so much cleaner after first use, very happy with my product
13 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you noticed such impressive results after your very first use and that the ultrasonic tooth cleaner has already helped remove a stubborn stain. It’s wonderful to know your teeth are feeling much cleaner and that you’re so happy with your purchase. We truly appreciate your support and look forward to welcoming you back for future orders!
My toothbrush stoped working 2 months…
My toothbrush stoped working 2 months after I purchased. I contacted customer service and straight away a new one was sent to my home address.
26 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re sorry to hear about the issue with your toothbrush, but we’re delighted our customer service team was able to resolve it quickly and get a replacement sent straight away. We truly appreciate your support and look forward to welcoming you back for future orders!
Superb purchase
Fantastic. It does make you smile more after using it. It was a great purchase and highly recommend. Easy to use and portable also.
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with your purchase and that it’s delivering such great results. It’s wonderful to know you found it easy to use, portable, and worthy of recommending. We truly appreciate your support and look forward to welcoming you back for future orders!
A really dedicated service
A really dedicated service and the company seem honest and keen to offer ongoing assistance and support.
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the service and felt supported throughout your experience with us. It means a lot to know our commitment to helping our customers has come through. We truly appreciate your support and look forward to welcoming you back for future orders!
I was really surprised about the after…
I was really surprised about the after sale Care and attention. Above and beyond. 10/10
27 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were so pleased with the after-sales care and support you received. It means a lot to know our team exceeded your expectations. We truly appreciate your kind words and feedback, and look forward to welcoming you back for future orders!
I got the tooth powder
I got the tooth powder. It makes my teeth feel really clean. I’m using it daily, cant say I can see any whitening effect or stain removal as yet.
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re enjoying the fresh, clean feeling from the tooth powder and have made it part of your daily routine. We appreciate your honest feedback and hope you continue to see more noticeable results with continued use. We truly appreciate your support and look forward to welcoming you back for future orders!
Good price ,fast delivery ,astonishing…
Good price ,fast delivery ,astonishing quality
10 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the great value, fast delivery, and outstanding quality of the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Really happy with my purchase
Really happy with my purchase , straightforward ordering and delivered quick
15 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re happy with your purchase and found the ordering process straightforward, with quick delivery too. We truly appreciate your support and look forward to welcoming you back for future orders!
Easy to use website
Easy to use website. Quick deliver and quality product.
1 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found our website easy to use, your order arrived quickly, and that you’re pleased with the quality of the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant just had implants and it’s…
Brilliant just had implants and it’s fantastic for cleaning them
8 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the product and that it’s helping with your cleaning routine so effectively. It’s wonderful to know it has been such a helpful addition for your oral care. We truly appreciate your support and look forward to welcoming you back for future orders!
My order got lost in the post
My order got lost in the post. But a quick e mail and a new product was dispatched. Great company and the product is perfect gives my teeth a great clean. I certainly would recommend it. 👌
4 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re sorry to hear your original order was lost in the post, but we’re delighted our team was able to resolve this quickly and send a replacement. It’s great to know you’re pleased with the product and the clean it gives your teeth. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
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