Had an excellent experience at San Juan office. The manager was really nice and attentive. She explained everything very well. Would definitely recommend to my friends and family.
Company replied
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See what reviewers are saying
I just wish the data of my credit card would be processed once I have finally received the diagnosis from the dentist (3 days after visit) thus I could decide upon have the lower or both jaws adjusted... See more
Company replied
Nuria was very friendly but I didn't like it at all that I had to put the i fo of my credit card on the first appointment without knowing if i will be your client or not. I printed out on that right m... See more
Company replied
I am more than satisfied with the treatment received from the company SmileDirect Club Valencia, especially I want to mention the professional Eduard who attended me with exquisite tact. He explained... See more
Company replied
Company details
About SmileDirectClub - Spain
Written by the company
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4.4
Excellent
349 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Excellent service!
Had an excellent experience at San Juan office. The manager was really nice and attentive. She explained everything very well. Would definitely recommend to my friends and family.
18 March 2023
Unprompted review
Reply from SmileDirectClub - Spain
Hi Glenda, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!
Treatment
I had Sabrina (San Jose ,Ca) and she was amazing. She made me feel so comfortable and it was a genuinely great experience.
21 December 2022
Unprompted review
Reply from SmileDirectClub - Spain
Jennifer, thank you for the high star rating!
Crystal is very professional and…
Crystal is very professional and friendly
17 December 2022
Unprompted review
Reply from SmileDirectClub - Spain
Hodelin, thank you for the high star rating!
Despite speaking little English
Despite speaking little English, who attended me very patiently, thank you very much, the scan was very good.
5 December 2022
Unprompted review
Reply from SmileDirectClub - Spain
Jacqueline, thank you for the high star rating!
Great Costumer service at site
Kandiace was very polite and professional, explaining the process thoroughly. She was also very knowledgeable about the product.
23 July 2022
Unprompted review
Reply from SmileDirectClub - Spain
We appreciate your positive words! We're honored.
Excelent customer service it was…
Excelent customer service it was amazing the people
28 October 2022
Unprompted review
Reply from SmileDirectClub - Spain
Giancarlo, thank you for the high star rating!
Everything was perfect
24 September 2022
Unprompted review
Reply from SmileDirectClub - Spain
Amazing, we love to see this.
It was good nice 👍
12 September 2022
Unprompted review
Reply from SmileDirectClub - Spain
Cisco, we love seeing this!
Great experience
I had a great experience in the 3D scan. The process is great!
27 August 2022
Unprompted review
Reply from SmileDirectClub - Spain
Fantastic, we are so happy to hear that. Thank you for your high rating.
Reply from SmileDirectClub - Spain
Hi, we are so happy to hear that, thank you so much for your high rating!
Very attentive service
Very attentive service. Beautiful facilities. Very experienced personnel.
18 August 2022
Unprompted review
Reply from SmileDirectClub - Spain
Janette, thank you for the high star rating!
They explain you very clear and are…
They explain you very clear and are very kind.
12 August 2022
Unprompted review
Reply from SmileDirectClub - Spain
Fantastic, we are so happy to hear that. Thank you for your high rating.
Excellent care from Melanie
Excellent care from Melanie, I am very excited to have a new smile.
18 May 2022
Unprompted review
Reply from SmileDirectClub - Spain
Hi Melanie, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!
THE EXPERIENCE WAS AWESOME..
THE EXPERIENCE WAS AWESOME... THE CUSTOMER SERVICE IS OUTSTANDING !!
11 May 2022
Unprompted review
Reply from SmileDirectClub - Spain
Hi Vivian, thank you so much for your high rating!
Was a beautiful experience
7 May 2022
Unprompted review
It was pretty good
19 April 2022
Unprompted review
It was a great unique experience from the tip of the process to the toe.
Thanks for you professionalism and all the reminders
17 February 2022
Unprompted review
Me encanto todo el proceso
22 January 2022
Unprompted review
Reply from SmileDirectClub - Spain
Axell, ¡gracias por tus palabras tan amables y por esta evaluación maravillosa!
Excellent service
Excellent service. Great and friendly staff. Full recommendec.
21 January 2022
Unprompted review
Reply from SmileDirectClub - Spain
Hello Damaris. We appreciate you taking the time to share. We’re here for you at any time.
Very friendly staff
Very friendly staff, clear explanations and profesionalism.
17 January 2022
Unprompted review
Reply from SmileDirectClub - Spain
Awesome! It was a pleasure to assist you!
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