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Smilehub Reviews 283

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TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 278 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and ability to make them feel at ease, even those who are typically anxious about dental visits. The service is frequently described as efficient and thorough, with many appreciating the clear explanations provided by the dentists. The user experience, including the booking process and availability of appointments, is also highlighted as positive, with people finding it easy to secure appointments, even for emergencies. However, some people were dissatisfied with occasional delays in appointments and communication issues regarding rescheduled appointments. A few other people also felt that the customer service was not always empathetic, particularly in situations involving patient anxiety or when dealing with administrative matters, leading to frustration and a feeling of not being heard.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being... See more

Service

People report positive experiences with service. Many customers praise the professionalism and kindness of... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers describe their... See more

Customer service

Consumers find customer service to be positive. Many reviewers describe the staff as lovely, helpful,... See more

Booking process

Clients share positive opinions on the booking process, particularly appreciating the availability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't particularly look forward to visiting the dentist but I always feel I'm in good hands with Dr Laura and her crew. She's really good, explains everything, and looks after you with professionali... See more

Rated 5 out of 5 stars

I had an exam, with a scale & polish under the PRSI scheme. Dr Michelle Conlon was super efficient and thorough. I was seen perfectly on time and with the late night and evening appointments, this is... See more

Rated 5 out of 5 stars

I was so upset because the day I was supposed to have my appointment, the Dr had an emergency and I had to wait for almost one hour. Eventually I was rescheduled for another day. Anyways, kudos to Dr.... See more

Rated 5 out of 5 stars

Today was my first time at Smile Hub, there was a delay with my appointment but the situation was explained to me by a friendly receptionist. Dr Bishoy was friendly and professional, he explained ever... See more

Company details

Written by the company

Smile Hub North Dublin is your premier dental care provider and clinic. The dental clinic brings a team of award-winning dentists who have trained in some of the world's leading dental schools. Smile Hub provides a wide range of dental treatments these include dental cleaning, dental exam, teeth whitening, general dentistry, cosmetic dentistry, dental emergencies, and so much more. Their main goal is to create a centre of exceptional dental excellence, where only the very high standards in modern dentistry are provided to every patient. Smile hub dental clinic in north Dublin can create beautiful smiles and improve a patient feeling of well-being. All fees for treatments are on the website. Book your appointment with their convenient online booking system.

Contact info

4.8

Excellent

TrustScore 5 out of 5

283 reviews

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Replied to 16% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

I took my daughter for a routine…

I took my daughter for a routine check-up, which was €50 a couple of months ago, today I was charged €100 for the same examination the person at the desk was very rude and said I can’t do anything about the prices, even though it was clearly advertised at the desk that it was €50 for a child’s examination. How can this be legal to double the price? I have been going here for years but I would avoid this dental practice in Bayside going forward.

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Abigail is amazing

Abigail is amazing, kind and considerate of how the patient is feeling and adapts her communication style accordingly. Having feared this procedure for a long time Abigail has renewed my confidence and made it a plea experience

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Really unpleasant experience

Really unpleasant experience. Reception staff were unwelcoming. Dr Clarke was rude and uncomfortable to be around. Contradicted my medical history and current pain. Would not reccommend this place at all.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

The staff was so helpful and the…

The staff was so helpful and the treatment is excellent …. I would definitely recommend them to friends and family…. It was the quickest I have ever got appointment to and the service was amazing

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Emergency appointment

Emergency appointment and we are not registered here. So lovely to deal with and so helpful and efficient.
Dentist was so kind and told my daughter everything before doing anything

27 April 2026
Unprompted review

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