SmileLife™ Reviews 444

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

When I tell you this is the best dentist I have ever been to in all of my 51 years. From the ladies at the front desk to the crew in the back. Everybody was so patient and gentle, I'm normally nervous... See more

Rated 1 out of 5 stars

They have upped sticks and run off, never to be seen again. “Take the money and run” is the new company credo. Make alternate arrangements asap, as there are ZERO reasons for a company to ghost it’s... See more

Rated 4 out of 5 stars

Only on my first set of aligners, but already they're easing the discomfort that's built up over the years & they fit so well, not even my family noticed I had them in. A bit wary of the IPR tool, but... See more

Company replied

Rated 5 out of 5 stars

Just started treatment.. 5months of aligners which I think is super quick.. experience has been great so far.. very clear concise information provided.. staff available when needed for queries/help..... See more

Company replied

Company details

  1. Dental clinic

Written by the company

SmileLife™ offers customers to get straight teeth with Clear Aligners all from home without ever needing a dentist visit. We empower customers to get straight teeth on their terms and the most affordable option ever in the industry.


Contact info

3.3

Average

TrustScore 3.5 out of 5

444 reviews

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Rated 4 out of 5 stars

The smile life team were always there…

The smile life team were always there to answer any questions I had regarding my treatment. If I was unsure of something the dental team would arrange a very quick video appointment which was so reassuring.
Great team and I love my smile ☺️

25 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Nj,

Thanks so much for leaving us such a wonderful review. We are thrilled that you loved your experience and the team is definitely happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Cheers!😃

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Amazing service from the get go

Amazing service from the get go. The team always on hand if you have a problem. I would highly recommend SmileLife. It really changed my smile & gave me so much confidence.

24 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Jane,

Thanks for sharing your experience with us, it warms our hearts to hear such amazing feedback. Thank you for your trust!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

A+ service from start to finish

From start to finish, the process was seem less, easy, professional and most importantly, the results were amazing. I booked an appointment in the Baggot Street clinic to begin the process by getting a 3D scan of my teeth, which was done quickly and the staff were so friendly and helpful, answering all my questions. They then processed my case and within a couple of weeks I had my digital scan on my Smilelife app which showed from beginning to end how my teeth will move and improve over the 11 weeks for my top arch and 15 for my bottom.
The aligners arrived in a lovely box with all the tools needed to aid in the process as well as the whitening kit which was amazing. The process, although challenging at times was rewarding with the results seen in every check in, which is incorporated into the application. Any queries I had were answered quickly with a dedicated customer service employee, answering my questions clearly and with a friendly personal touch.
The results progressed quickly, and by the 8th week I could see the finish line. By the 11th week my top teeth were exactly as the digital results showed, I was so excited to finish.
After finishing both arches I availed of the smilecare after care kit which included retainers, an electric toothbrush and whitening top ups, which were renewed every 6 months, making it very easy to maintain my teeth.
The whole process from beginning to present has been excellent and I can’t recommend Smilelife enough.

23 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Cian,

This review made our day! We are so grateful for your kind words. Thanks for sharing your review with us and the community. We’re here if you need anything. Cheers!😃

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Really good value for money

I have to say I did my homework and found this option the best for me. Their customer service is next to none which has made me very happy and the app is so easy to use and the tool box is amazing

21 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Cathy,

We are incredibly grateful that you took the time out to leave us a 5-Star review and for sharing your experience with us. Cheers!😃

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Great service and treatment.

Full support from start to finish and SmileLife were a pleasure to deal with.

12 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Lee,

We are incredibly grateful that you took the time out to leave us a 5-Star review. Thank you for your trust and for sharing your experience with us.🥰

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Changed my smile and my life

From start to finish Smile Life were incredible, the dentists and web support were top class. Any query I ever had was responded to so quickly and with great efficiency. I was hesitant about getting retainers online but they honestly have changed my life and my smile and I’ll never look back!

12 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi there,

Wow! Thanks so much for sharing your experience with us and the community. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Smilelife…I’m all smiles

Recently signed up with Smilelife and must say the experience has been fantastic from the get go. Everything arrived as planned, well communicated and as simple as promised. The consultation was excellent and simple to follow and my treatment plan clear and concise. I can’t wait to see the results. Smiles all the way.

7 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Jock,

We’re delighted to know that you had a fantastic time with us! Thanks for your trust and willingness to share. If there’s anything else we can do to help, please let us know.😃

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

It was done before I knew it!

It was done before I knew it!
Amazing customer service, any complications it was sorted no charges or questions asked!
Absolutely worth the money!
5 stars!
Go raibh maith agut!
Mark

4 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Mark,

Thanks so much for sharing your feedback about our service. We’re delighted to hear that our team’s performance exceeded your expectations. Thank you for your trust and we count ourselves lucky for customers like you. Cheers!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

I am very satisfied with the results

I am very satisfied with the results, it was hard to believe that I could straighten my teeth in such a short period of time, but now I have experienced it and it is an incredible. I followed everything what they told me and I was very persistent which led to this. The team was excellent and always promptly responded to any of my requests, they were very helpful, I want to thank everyone!
My recommendation for this treatment

4 August 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Nevena,

We are so happy you’re pleased with the results and that we were able to help. Thanks for placing your trust in us and your willingness to share.

We hope to see you again soon!🤗

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Very good treatment process

Very good treatment process - I am very happy with my result - it was completed in a short period of time and for a lot less than I had been quoted from my regular dentist - would be happy to recommend

29 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Rhona,

Thanks so much for the great review! We’re so happy you loved your experience and are satisfied with the end result of your treatment. Until then, we’re here if you need anything. Cheers!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Hi nice service

Hi
I have purchased Clear Aligners and happy wilt my results.
Nice service and good customer help.

29 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Indu,

We appreciate the fantastic review and are glad we were able to help!🤗 If you have any further needs or questions, please feel free to reach out!

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

The best service and the best results

I genuinely cannot fault smilelife in anyway.they were there every single step of the way .the service team is top class in that any queries I had were answered so quickly.i am so happy with the results I recieved and would highly recommend anyone wanting to try this company to go for it!! You
will not be disappointed

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hey Caren,

We’re thrilled that you were satisfied with our services. Your feedback is appreciated, and we hope to be of help again soon!🤗

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Smilelife was amazing to deal with my…

Smilelife was amazing to deal with my results after 6 months where unreal also signed up for the retainer service this was great if your thinking of changing ur smile with great customer service and painless I would highly recommend this company.

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Jenny,

Thanks for taking the time to share your feedback with us. It means so much when one of our best customers shares their experiences.

I’m glad we were able to meet your expectations!

Thanks again and happy smiling,
The SmileLife Team

Rated 3 out of 5 stars

Smile life was recommended to me by a…

Smile life was recommended to me by a friend. This friend tried to do this through the link online so he could avail of the 'reward' but the link wouldn't allow this. So at my first appointment I gave his case number and all his details and was told this would be dealt with. However he never got the 'reward' we were told because it wasn't done through the link he couldn't get it even though we both explained the link wouldn't work!
I got my alligners within 3 week, 2 of which were cracked and I only realised as I got to actually wear them. I asked for replacements but was told there was no point that I should just move onto the next alligner as it takes 3 weeks to make them.
I am happy with how my teeth look now however they are not fully straight but they are much better than they were. I am wearing the retainers now at night time. When I started wearing the retainer during the day I couldn't actually get it on. I had to have a videocall and was told to force it on. I thought it would break. Thankfully it didn't but when I finally got it on it actually hurt from the force of it going on. Maybe this was because my teeth aren't fully straight.
Some of the alligners I found were too long and I could see them hang below my teeth. I felt there was no point in complaining about this as they wouldn't have been replaced.
I will say the customer service are quick to reply whenever I sent messages.
Would I recommend Smile Life? No I don't think I would.
Definitely shop around. Read all the reviews first.

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Paula,

Many thanks for leaving this review - we really value all feedback to improve the customer experience.

Management have tried finding your case number to get in touch - please e-mail feedback@smilelife.com and management will have a look into your issues and progress your case.

Kind regards,

The SmileLife Team

Rated 5 out of 5 stars

Absolutely great from start to finish!

Absolutely great from start to finish!
Very competitive pricing, excellent results and fantastic service from their support team.

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Rebecca,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Was sceptical when they told me my…

Was sceptical when they told me my teeth would be straight in 6 months I was honestly blown away by the results and can say it works 100%

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Keith,

I’m happy you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know!🤗

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

I would highly recommend from start to…

I would highly recommend from start to finish everyone was so helpful I was told 7 months and it was 7 months finished and all wish I had of done it years ago

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Elaine,

Thanks so much for taking the time to share your feedback with us. We’re delighted to hear that you’re satisfied with the result of your treatment. Thank you for placing your trust in us and your willingness to share. Cheers!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Highly recommend :)

Great product, exactly as promised on the website :)

Got there quickly, can't recommend enough!

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Dylan,

Thank you so much for taking the time to leave us a 5-star rating and for sharing your experience with us- it's much appreciated!🤗

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Excellent!

Excellent service, so easy to use, reasonably priced and noticed a difference already, can't wait to see the final results and get the straight teeth I've always wanted!

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Gil,

We are grateful that you took the time out to leave us a review and share your experience. If there’s anything else we can do to help, please let us know. Cheers!😊

Thanks again and happy smiling,
The SmileLife Team

Rated 5 out of 5 stars

Nearly finished my journey…

Nearly finished my journey and I cant believe the results!!! I am getting married in 3 weeks abroad and I can finally smile confidently!

Thank you so much for the constant support and giving me a smile I can show off 😃

28 July 2022
Unprompted review
SmileLife™ logo

Reply from SmileLife™

Hi Emma,

Thanks for taking the time to share your thoughts and feedback with us. We’re grateful for your honest feedback and we’re glad you feel we’re on the right track!😊

Thanks again and happy smiling,
The SmileLife Team

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