Smiler Reviews 

7,433
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,039 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff and professional photographers who make everyone feel completely comfortable and relaxed during the photo shoots. People also love the incredibly beautiful locations chosen for these sessions, resulting in stunning, high quality, and truly memorable pictures that capture the essence of their trips. Some reviewers were not happy with the final photo outcomes, mentioning frustrating issues like poor camera angles, closed eyes, or unexpected results. A few consumers also noted occasional communication troubles, scheduling delays, or minor logistical hiccups regarding the designated meeting spots.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting photographers who are... See more

User experience

People report positive experiences with user experience, highlighting how photographers make them feel... See more

Location

Reviewers highlight positive aspects of location, frequently praising how photographers choose stunning spots... See more

Product

Consumers find product to be filled with absolute delight, noting that the final results are stunning and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with stunning and amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Francesco was great! We are not the most photogenic people but he gave us good direction and the pictures turned out great! It’s amazing how he situated us to not get many people in the background e... See more

Rated 5 out of 5 stars

Filippo was fantastic! We did high school graduation photos for a friend group, he was great! He led the boys around Venice capturing solo shots & group photos around iconic Venice attractions. The bo... See more

Rated 5 out of 5 stars

Shaqayeq was our photographer and made us feel comfortable right away. She knew all the great vantage points and efficiently worked through all the photo combinations we wanted. She was fun and helpfu... See more

Rated 5 out of 5 stars

We loved everything about our family family photoshoot. First, Silviu, our photographer, was very friendly and approachable. He has a nice way of making us, especially my kids, feel comfortable. Secon... See more


Company details

  1. Photography Service

Written by the company

Memorable experiences deserve to be captured in high quality – we make it happen. Discover professional photoshoots in the world's most iconic and unique picturesque locations.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(7,433)

1,062 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So much fun!

We enjoyed the Photoshoot with Nima! We have the most beautifull pictures of our bachelorette party!
We had so much fun! Thank you so much!

27 May 2026
Rated 5 out of 5 stars

Do it!

Our photographer was great. On time, put us at ease, lots of great ideas and really captured us as a couple. Such a fun way to commemorate our trip and the photos were gorgeous!

16 May 2026
Rated 5 out of 5 stars

Amazing photoshoot

Amazing photoshoot! Our photographer was professional, super easy to work with and picked a great location. He had a quick turnaround on the pictures and they turned out wonderful. I would absolutely book another session with him again if I'm back in Paris. We are so happy with the results!

26 May 2026
Rated 5 out of 5 stars

Veralie was excellent

Veralie was excellent, kind, helpful, and a true professional. She suggests poses and makes you feel at ease. The photos are wonderful.

21 May 2026
Rated 3 out of 5 stars

Anniversary photos Oia

Hi, personally we were happy with the photos with the two us in them, the single ones we weren't to bothered, we've taken plenty of them ourselves, maybe a couple of photos at third location would have been nice.
I know the price dictates what you get and that's fair, maybe, ask the clients about individual photos.
We know it's a tourist attraction and very busy but it felt like it was very rushy, other then that,that the photographer was very nice, helpful and professional and we would book the company again.
Owen.

26 May 2026
Rated 5 out of 5 stars

It was a pleasure having photoshoot…

It was a pleasure having photoshoot with Vera, our photos are so relaxing and enjoyable "like what she says if it relax its good" and yes our photos are gorgeous! Everyone are giving us lovely comments and saying how beautiful our photos are 💕👌

26 May 2026
Rated 5 out of 5 stars

I haven’t seen the photos yet

I haven’t seen the photos yet, but I already believe they’ll turn out amazing and beautiful. The photographer is very friendly and professional, which makes the whole experience feel comfortable and enjoyable. I’m really excited to see the final results because I’m sure the photos will be high-quality, natural, and worth it. You can already feel the passion and effort in capturing beautiful memories.

26 May 2026
Rated 5 out of 5 stars

I booked Francesco for the colosseum…

I booked Francesco for the colosseum photoshoot, I was travelling with my boys and wanted a family photo of the three of us. It is not something I would normally do, but Francesco made us feel so comfortable! He is an amazing photographer, only waited two days for the link to our photos and they turned out incredible 🙌🏼 Definitely recommend him 👍⭐️

20 May 2026
Unprompted review
Rated 1 out of 5 stars

Very dissapointing about the pictures…

Very dissapointing about the pictures from Quentin de Labeaume. We were all dressed up for dinner at Eifeltower and planned this photoshoot. Unfortunately, pictures where often taken without legs or shoes! After we complained about this with him, he mentions he offered to buy all the pictures for 30 euros more! But what is the point if they are not good! We filed complained at Smiler and wait for reaction. We will also complain at Getyourguide.

13 May 2026

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