Smiles And Joys Care Reviews 

138
•
TrustScore 2.5 out of 5

2.7

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Rated 5 out of 5 stars

It does take about 14 to 18 days to arrive so I order in good time allowing this. This cream is excellent after using steroids which did little or nothing this cream changed it all and cleared up my p... See more

Rated 5 out of 5 stars

Arrived an hour ago, applied over largest of my psoriasis areas, not a pleasant feeling at first sort of cold & little sting but then settled feeling comfortable, & red color has reduced. Went to th... See more

Rated 1 out of 5 stars

After making an order I could not leave without making another purchase. First order received quickly, but still waiting for my more expensive purchase. In touch by messenger telling me to fill in a... See more

Rated 1 out of 5 stars

Ordered more than 1 year ago...Keep getting told it is the courier company, they re-sent the order apparently and another 6 months later, still nothing....This is definitely a scam. When you order wi... See more

Company details

  1. Health and beauty shop

Written by the company

We pride ourselves in bringing natural and steroid-free Eczema and Psoriasis Herbal Cream to the market.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

138 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.7

All reviews

(138)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This cream is a miracle

This cream is a miracle, I was suffering from severe perioral dermatitis that had spread to my full cheek, eyes and nose, my face was clear within 3 days of applying this cream, the cream is very menthol smelling and tingling but it's an absolute miracle!! I have stopped using it now and my rash has not returned at all, my skin is wonderful and it has now been over a month

18 February 2023
Unprompted review
Rated 1 out of 5 stars

This is a scam...

This is a scam...
I ordered this product in Oct 2021 and have still not received it. After countless frustrating emails they said they will resend another batch with a new tracking number... Huh I'm still waiting....
From the reviews it surely looks like a scam

1 December 2021
Unprompted review
Rated 1 out of 5 stars

Absolutely fake product not sending genuine product

Pls don't buy I ordered 2tubes direct from smile and joys website 4 months before they sent genuine product then 2 weeks before ordered from smile and joys again 4 tubes but they sen fake product not genuine. contacted customer service they refused to refund or accept return. don't buy.

21 November 2022
Unprompted review
Rated 3 out of 5 stars

Steroid cream

I really like the cream I’ve been using it for nearly 2 years and it’s worked for me no problem.
The only thing is I have eczema and creams that contain steroids can cause steroid withdrawal. I emailed them and it says on the website that it is a steroid free cream and they did confirm this, but I’m still not convinced.

21 September 2022
Unprompted review
Rated 1 out of 5 stars

Total rip of

Total rip of. The tube is tiny with hardly any cream in it. Have to squeeze so hard for a dot amount, disgusting and so shameful for a business.

17 August 2022
Unprompted review
Rated 1 out of 5 stars

no consistency and terrible customer service.

First batch they sent was not a bad product, I then make a large order and the entire batch is defective, not a cream but a odd liquid mess.

Customer support refuse to acknowledge the issues despite video evidence opening brand new tubes.

Chargeback initiated. Avoid.

3 August 2022
Unprompted review
Rated 1 out of 5 stars

I don’t recommend anyone to deal with…

I don’t recommend anyone to deal with this company be careful . Order no SYRM118946746 I order September 2021 we now December 28 2021 I have send 20 emails but the reply very simple we will get back you with no any feedback it is scam website

27 December 2021
Unprompted review
Rated 1 out of 5 stars

My first time was great.

My first time was great.
But the second time was not professional.
I purchase on October and the items still not delivery at my door. The email response was unbelievable.
This is the email that they send me. What a not pleasant surprise.

If you didn’t receive it, we recommend taking a few precautionary steps to confirm the status of your package.

1.) Look around the delivery location for your package (in your mailbox).

2.) See if someone else accepted the delivery (friend, family member, roommate, neighbor, office manager, etc.)

3.) Visit your local post office to see if they still have your package.

14 December 2021
Unprompted review
Rated 1 out of 5 stars

This business do not rectify any…

This business do not rectify any problems. If the parcel is undelivered then don’t expect them to resend it. They place the burden on you to go around and ask your neighbors if someone did not pick it up. Ridiculous.
Trust all the bad reviews on trust pilot and avoid them.

6 November 2021
Unprompted review
Rated 1 out of 5 stars

Watch out, it is fake your money will go

First, I had to put minimum 1 star to open the review box, otherwise, I would not a single one. I would recommend you, before proceeding in buying, check those reviews, most of them are true. Those who say they are good, these are their own hidden, smugglers sneaking in. I haven’t tried their products, because I have never received them. Their tracking numbers and site are jus dust on the eye. May be, at the end of the day, it was good for me to lose money but not my son’s health for not trying their bad products and their way of black mailing people. Please, don’t buy, your money will be gone, worst if you ever happen to receive their product, it is for sure not good. What would you expect for smugglers?

30 October 2021
Unprompted review
Rated 1 out of 5 stars

Product changed!

I used this product for a year and it worked well initially however my most recent order was a different colour and didn't help my skin at all resulting in a really bad flare up-I tried contacting them over a month ago and they haven't replied - would definitely avoid!

28 October 2021
Unprompted review
Rated 1 out of 5 stars

This is a total rip off and scam

This is a total rip off and scam, I ordered and paid for this product and still after nearly three months not delievered and their so called tracking system is ajoke. DO NOT BUY THIS SCAM

24 October 2021
Unprompted review
Rated 1 out of 5 stars

Ordered more than 1 year ago...Keep…

Ordered more than 1 year ago...Keep getting told it is the courier company, they re-sent the order apparently and another 6 months later, still nothing....This is definitely a scam.
When you order with PayPal etc, PayPal tries to assist to get your money back but pay directly with your Credit card and the money is gone..Wish someone would start a class action lawsuit...

22 October 2021
Unprompted review
Rated 1 out of 5 stars

It really worked well with 1st and…

It really worked well with 1st and second orders and then on the 3rd order the psoriasis came back like instant and when I compared it to my second order(I still had some from my second order)I noticed the paste was a lot lighter in colour so I knew their screwing me, just to bad that there people out their doing that, I let them know but no reply so obviously they know that I know.

5 October 2021
Unprompted review
Rated 1 out of 5 stars

Poor bad company

I have really itchy skin problems i order this cream my skin is in bits and waiting for their creams to get delivered its been more than months and im still waiting while the problems are getting worse very poor and bad service and still not sure that product works waste of money and time bad company

20 September 2021
Unprompted review

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