I bought these socks a few months ago and at first they were fine. However over time they no long stay put and continuously slip under my heels when I'm working out or walking in trainers. I'm really... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Update : I eventually received my order on the 20th of December, after harassing them of mail and DM. Thanks again Sophie from Instagram for helping me ! I ordered on the 13th of October for 90€,... See more
Apparently another party bought the shop when I ordered the socks so I didn't receive the package and my mails stayed unanswered. After a while I did got in touch with the new owners ad they quickly g... See more
Company replied
Even though the store claims to ensure next day delivery (provided that the order is done before 10pm), i have still not received my order placed on 30th Oct. I hope that once i finally receive the pa... See more
Company replied
Company details
Written by the company
Rustige kleuren, premium kwaliteit en een subtiele vrolijke smiley waar je spontaan een glimlach van op je gezicht krijgt: dat zijn onze Smiling Socks. De sokken zijn ontworpen voor iedereen die graag van het leven geniet en die stijl en kwaliteit belangrijk vindt.
Contact info
Netherlands
- hello@smilingsocks.nl
- smilingsocks.nl
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Run away
Update : I eventually received my order on the 20th of December, after harassing them of mail and DM. Thanks again Sophie from Instagram for helping me !
I ordered on the 13th of October for 90€, no news from them since then. I tried email, phone (the number doesn't exist), Instagram and even Facebook multiple times.
I should have read the comments before because now I feel scammed ! 😠
Order #2080
Agathe
soft and comfortable !
Package still not sent
Even though the store claims to ensure next day delivery (provided that the order is done before 10pm), i have still not received my order placed on 30th Oct. I hope that once i finally receive the package, that the socks will be worth waiting, but no package so far...

Reply from Smiling Socks
Don’t order - scam
I have ordered some socks in February and have never received anything. In the beginning they still replied about delivery issues, then they stopped answering at all.
I am getting their advertisment emails almost on a daily basis and am suprised that the company hasn’t been prosecuted yet as there are many people not receiving their orders.
Don’t fall for them.
Order never arrived (40 USD gone as no way to cancel order/ get money back)
I ordered on 6/3/21 and directly paid for the order. But I have never received it. Customer support is not reachable, probably not even existing.
I deeply recommend not to order from them.
I love these!
I love these! I love wearing creative socks and these little faces make me happy. Will definitely order more in the future!
Supersnelle vlotte levering
Smiling socks, good socks
Goede levering, ze komen hun belofte na, track and trace wordt bij geleverd
No socks after 2 month
Bought 1 march, still no socks after 2 month. No money returned after several mails. Hopefully PayPal will help! Think before you buy.

Reply from Smiling Socks
Socks worth 1.000 smiles!
Excellent quality, quick delivery! Finally a pair of socks that are not too big for me. My size is 38,5-39,00 and most brands are either too small or too big. I recommend them!
DO NOT ORDER!
I ordered socks for priority delivery of 1 - 4 days. I got a note that they would notify me as soon as they were shipped. That was two weeks ago.
All emails asking for an update remain unanswered.
Update: two weeks later and still nothing. No socks. No customer service. Nothing!
Now they want more information. Here is a suggestion... respond to emails! If you did, I would not have any resort to posting reviews!!
This is a total scam!
GIVE ME MY MONEY BACK!
Difficulty returning products
The process of returning products is quite arduous. I've sent several messages but haven't received any actual help. In the meantime I've been spammed with emails promoting the website and offering me discount. I definitely won't order anything from smiling socks again. I'm definitely not smiling right now.
Supersnelle levering
Great desgin, smaller than I thought
They're lovely design but shorted than I'd understood from the advert. The one-size-fits-all is a great idea, but Im sensing the pressure my size 46 2/3 will put on them may mean a shorted lifetime
Superleuk en snelle levering
Love it 😍😍😍
Material is a bit thin
Service excellent but the sock that I've ordered (white color) the material was too thin for a price €4 / piece a little bit to much.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







