⭐ 1 Star
⭐ 1 Star — Professional Service? More Like a Masterclass in Confusion
Paid in full, got my final book — but when I asked for the book preview (which should have been sent automatically), I entered an endless loop of incompetence. Three emails later, and they still can’t figure out how to send a simple file. First they claimed they hadn’t received my payment (even though they already delivered the final book — impressive logic). Then they asked me for the title again, as if reading previous emails was optional. For a service that brags about "AI features" and "professional support," this feels more like dealing with a broken robot. I spent days chasing after a basic preview like it was some top-secret document. If you enjoy being ignored, repeating yourself, and watching customer support miss the point over and over — this is the service for you. Otherwise, save your time and sanity.