I have ordered many times in the past their flavoured filtered coffee without any issues.However, this time the coffee was tasteless and disgusting!I had to throw all the packets(caramel,maple syrup&w... See more
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More clarity required in the description of your product, I brought the coffee bags but very much on spec. They are OK but I am still looking for my ideal coffee taste. Smiths NO7 & the Mexican Oaxa... See more
Company replied
Not only did I receive the request for a review several days before my goods arrived. When they did arrive 2 items were not included . 1st & last time !!!
Company replied
Been shopping with them for 10 years now, always buy my coffee off the specials list, very knowledgeable staff, Colin the owner never has time to talk, but get him onto coffee or tea and he talks for... See more
Company replied
Company details
Written by the company
Hand crafted, Artisan roast...coffee since 1936.
Contact info
Arabica House, Ebberns Road, HP3 9RD, Hemel Hempstead, United Kingdom
- 01442234239
- sales@smithscoffee.co.uk
- smithscoffee.co.uk
2.8
Average
336 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Speedy and great quality!
19 August 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks for the great feedback JP,
Smiths Team
Excellent ordering & delivery process. A great gift fir a coffee fanatic friend🤪
Excellent ordering & delivery gir a gift to a friend.
13 August 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Good morning,
We're very pleased you're pleased with our service!
Smiths Team
Great range of coffee
Great range of coffee, easy to navigate site and fast delivery- very happy.
12 August 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Good morning,
Many thanks for such great feedback!
Smiths Team
Yummy coffee
As always my order arrived in good time and in order. Thank you guys for shipping my coffee just in time for my breakfast🤗
9 August 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Emi,
Happy youre happy!
Smiths Team.
When I had some questions
When I had some questions, they emailed me quickly. And even I am a beginner about brewing coffee, they told me in details. Then, I have received phone call when it was ready to collect.
25 July 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Great feedback megy, thank you!
Smiths Team
Amazing
Amazing, first class in communication and speedy delivery
Well done Smiths Coffee Co
15 July 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Graham,
Very glad we're keeping you happy.
Smiths Team
Amazing.
An amazing range of coffees ground to your specifications and roasted to order. On top of that great value and super quick deliver.
25 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Cliff,
We're very glad we seem to be making you happy!
Smiths Team
Having a preference for a full dark…
Having a preference for a full dark roasted coffee, Harar Longberry, this mild roasted bean was a pleasant surprise. The distinctive toffee flavour of this type of bean is fully rounded ending with a midly bitter taste, the bitterness that I seek in my prefered darker roasts.
I look forward to working my way through the 400 grams of beans I have been given as a present on Fathers Day.
24 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
So that should last you just a few days Polly!
There are so many for you to try, we'll be able to keep you caffeinated for years to come.
Please let us know how we can get 5 stars next time round!!
Smiths team
The one-stop coffee supplier
Fantastic selection of fairtrade coffee and reasonably priced too. Website is not the most user friendly but can be navigated with care and you get what you are looking for in the end.
22 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Mark,
Website upgrades coming soon!
Smiths Team
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thank you Samira...
brilliant feedback!
Smiths Team
Great service, great coffee
I ordered a number bags of coffee beans which were delivered within a couple of days of ordering. On the day of ordering I received a phone call from Smiths stating that one of the items was out of stock and an alternative was offered, great service. As for the coffee I'm sure its good, the last order certainly was.
16 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks for the positive rating!
Smiths Team,
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Deborah,
Lovely feedback and praise, thank you!
Smiths Team
Excellent service and excellent…
Excellent service and excellent products, although it was always lovely to see cheery faces at the warehouse the website is brilliant. Very clear and easy to see lots of tempting products which I would otherwise never have known about
15 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Sarah,
New choc covered coffee bean flavours coming....
Smiths Team
Delicious!
I’m pretty fussy when it comes to flavoured coffees but these are amazing and great value too. I buy the cafetière grind and my favs so far are : Cherry Bakewell, Bourbon Biscuit & Pina Colada. Prompt delivery and great customer service, just re ordered....
4 June 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Kate,
Have you tried the Butterscotch?...amazing!
Thanks for the great feedback,
Smiths Team
Excellent selection & very tasty…
Excellent selection & very tasty flavoured coffees - would definitely recommend.
22 May 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Joanne,
Only 72 flavours for you to try!
Appreciate the great comments.
Smiths Team
Great coffee everytime
Monsoon malabar - great price and the consistency of taste and aroma is spot on.
Locally Hand delivered service too!
12 May 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thats my favourite coffee too!
Thanks for the feedback.
Smiths Team
My first order was processed and…
My first order was processed and delivered very fast. Great service. Thank you
12 May 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Very happy we're pleasing you!
Smiths Team
Great service as always.
12 May 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Michael,
Thanks for responding with such good feedback.
Smiths Team
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Janet,
Thanks for that...
Smiths Team
Great choice of coffee and rapid…
Great choice of coffee and rapid service. Collected it a few hours after ordering.
30 April 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi James,
Excellent feedback...thank you!
Smiths Team
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