Smiths Furniture Stores 

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See what reviewers are saying

Rated 5 out of 5 stars

They installed wardrobes for my third bedroom two weeks ago which l am delighted with The whole procedure was very efficient and quick thank you

Rated 5 out of 5 stars

We purchased a Patna Sideboard from the Belfast store and cannot speak highly enough of the sales girl who assisted us. If you're looking for that personal touch and assistance with furnishing your ho... See more

Rated 5 out of 5 stars

Absolutely no hesitation in Recomending Smiths as they were so helpful and friendly. I purchased a sofa from them late last year which later developed a fault (which in my opinion could have been repa... See more

Rated 5 out of 5 stars

I purchased the Apollo table and chairs which is great quality and the price was surprising as it looks even more expensive than the price I paid. I also bought the livingstone suite which I am extre... See more

Company details

  1. Home & Garden

Information provided by various external sources

At Smiths Furniture, our goal is to provide unique, high quality furniture with a personal service to customers across Northern Ireland, as well as the rest of the UK and Southern Ireland. We began as a local furniture and bed specialist in Omagh, bringing quality items to our community and helping friends and customers to turn their houses into homes. Very soon people spread the word about our commitment to excellent customer care and we began to grow and expand across Northern Ireland. We’ve now been in business for over 15 years, but our core values remain as strong as ever. We are very strict about what we sell, and we believe in creating stylish, luxurious furniture pieces at massively reduced prices. Whilst other retailers source more and more of their manufacturing from the Far East, we’re bringing our suppliers closer to home and using European factories as much as possible, which means we are cutting down our carbon footprint, improving quality and supporting the European manufacturing industry. We want every customer to enjoy the experience of shopping with us. Buy online from our website and you will benefit from friendly customer care at the end of the phone and our free white glove delivery service (minimum spend limits apply outside Northern Ireland). We will not only deliver and install your new purchase exactly how you want it, we will also take the rubbish away and recycle it. Browse our furniture ranges online or give us a call to discuss your requirements. We’d also be delighted to welcome you to our showrooms and help you find the perfect furniture pieces for your tastes.


Contact info

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Rated 1 out of 5 stars

smiths have gone bust insolvency …

smiths have gone bust insolvency notice in omagh gazette creditors meeting in arthur st belfast on 27/07 2017 hope this helps as i was one of the mugs who ordered a leather chair from them in january 2917 and like everyone else was fobbed off with lies

17 July 2017
Unprompted review
Rated 1 out of 5 stars

I bought a leather suite of smiths in …

I bought a leather suite of smiths in October 2015 and after a year the colour started to come out of the suite. I have been fighting with smiths or the past six months, and was finally able to get the chair fixed but now it is discoloured in another part of the suite. Rang them two weeks ago and they sad they would get back to me and I've just learnt today that they are gone. £2000 wasted on what I thought was a leather suite, very disappointed customer.

8 July 2017
Unprompted review
Rated 1 out of 5 stars

Sofa ordered on 1st April 2017

Sofa ordered on 1st April 2017. was told it would be 12-14 weeks. At 12 weeks we contacted them and they said it wasn't ready and they would contact us about delivery. now 14 weeks and after not answering the phone on numerous occasions we decided to visit the Belfast store -Closed. Notice to say to contact Omagh banch. Guess what, not answering their calls again. £800 gone.
If you are reading this message DO NOT ORDER FROM SMITHS FURNITURE!!!!!

6 July 2017
Unprompted review
Rated 1 out of 5 stars

Terrible

We have been waiting 12 weeks on a sofa which we were told would be here in 5-6 we haven't had any update and can't get any answer on the Omagh number or Belfast one as it is dead, and the Belfast shop has closed down. We've paid 750 deposit and it looks like we aren't getting our sofa or money as we can't even get in contact with the company. Absolutely disgusting company and people!!

4 July 2017
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I ordered a nest of tables, a couple of months later it still wasn't delivered and they couldn't tell me when it would be delivered. I had to get a refund. I decided as it was a local company I would give them another chance and ordered a table. Same thing. 9 weeks later they couldn't tell me when it would be delivered. I asked for a refund. Still waiting on refund. Looks like I will have to go to small claims court. Impossible to get someone to answer phone. My advice is to avoid this shop. I was able to get the items delivered by another company within 2 weeks.

3 July 2017
Unprompted review
Rated 1 out of 5 stars

6 months later, no sofa

I wouldn't use Smiths for furniture again. I was told 16 weeks until delivery when we ordered our sofa, however, we've waited 6 months and still not received it. You usually have to call up 30 times before you get an answer and one of the phone numbers for their store has gone out of use which is quite worrying.

Their latest update said they've delivered the sofa already, when clearly they hadn't. Now they are having to check warehouses etc to actually locate the sofa.

The sofa could arrive and be the greatest sofa ever, however, until we actually receive it who knows??

29 June 2017
Unprompted review
Rated 4 out of 5 stars

Smiths Furniture Store

My experience purchasing furniture with Smiths was an enjoyable one.
The quality of product bought was matched with the quality of service both in shop and with delivery and assembly of the furniture.

8 February 2017
Unprompted review
Rated 5 out of 5 stars

Super pleased!

We bought the Apollo dining set at a great price. Delivered on time for xmas and we're really happy with the superb quality. Thanks for everything guys! Happy new year!

29 December 2016
Unprompted review
Rated 2 out of 5 stars

Disappointed

Bought a leather suite of furniture from the omagh store. The armchair padding went all flat n the leather is all loose n saggy on it. The leather has faded on the arm's n where u'r head rests. Very disappointed especially when I paid almost £3.000 for it.

28 December 2016
Unprompted review
Rated 5 out of 5 stars

Exemplary service

I must say, dealing with Smiths has been a dream. I live in rural County Tyrone and order a new suite of furniture with them. Delivery was estimated at 3-4 weeks due to the finest leather sofa being shipped from Italy. And the suite arrived 4 weeks later on the dot.
I have bad knees so asked them to move my old settee,.... they did that too!
What a joy to behold.

21 December 2016
Unprompted review
Rated 5 out of 5 stars

Amazing quality and service highly recommend this shop!!!!

I purchased the Apollo table and chairs which is great quality and the price was surprising as it looks even more expensive than the price I paid. I also bought the livingstone suite which I am extremely happy with. The service in the shop was fantastic and delivery was very prompt.

11 November 2016
Unprompted review
Rated 5 out of 5 stars

Very Pleased

We purchased a Patna Sideboard from the Belfast store and cannot speak highly enough of the sales girl who assisted us. If you're looking for that personal touch and assistance with furnishing your home, try Smiths! Delivery was on time, and the delivery team were very helpful and courteous. Oh, and the sideboard looks just perfect in it's new home!

11 November 2016
Unprompted review
Rated 3 out of 5 stars

Could be better service

Local shop advised me item I was asking about only available on line . I sent an email to the company from website asking one question about the colour of the item and didn't get a response and that was a week ago. I've ordered the item and hoping the colour is suitable for me when it arrives.

10 November 2016
Unprompted review
Rated 5 out of 5 stars

Great service, great products

I had a lovely experience whilst picking out a new sofa at Smiths Furniture Store. The staff are lovely and extremely helpful and there are a great selection of products. The sofa arrived in the time that I was told it would and is great quality and really comfortable. Would definitely return to Smiths

6 October 2016
Unprompted review

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