Smoky Mountain Knife Works Reviews 6

used to shop at smkw for a few years and everything was good until it wasn't...ordered a knife and their courier delivered at a wrong address...close by but not the right addy...called their cs line to address the issue...even though the fault was with the courier their "manager" took it personal and started to attack me for reporting this issue...extremely unprofessional...for a company claiming to be a family run affair and valuing repeat buyers this was the last straw...they may have some nice selections but on the other hand the service we got from their 'manager' is garbage...not recommended

was on vacation when to knifes shop . Want high carbon steel knife. Looked at case knifes was to high. When looking around and found ROUGH RYDER knife. SALEMAN said that the knife were made in the USA. THEY WERE PUT TOGETER IN SCOTLAND. Bought FOUR OF THEM. gave three away came home and looking at it found they were made in CHINA.

I've purchased several items from this company both in person and online and I've been very happy with my experience. They're one of the oldest and most reliable online knife retailers. They do sell cheap knives and don't apologize for it, but you should always be aware of what you're buying. I've bought several mid to high range knives and been satisfied.

The return process probably needs to be updated, but my experience was good there as well.

Absolutely suggest staying away from this store, was sent damaged items 3 times.. treated poorly by management while trying to fix it, then ignored all together...all while still being sent their stupid catalog after 5 attempts to be removed from that list. What a joke

I have ordered a few times now product was just what i was expecting and always fast shipping, i would recommend to anyone not to hesitate buying from SMKW..