Smokeday Reviews 

480
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely fast shipping, noting that packages arrive within just a few days and are wrapped securely. People also love the massive selection of items, emphasizing the outstanding product quality and the friendly, responsive customer support team. Buyers often mention how exceptionally easy the website is to use when placing their new orders. Some reviewers were not happy with receiving broken items or experiencing unexpected product defects during use. A small group of consumers also mentioned frustrating delivery situations, unhelpful responses, or experiencing difficulties getting proper replacements and refunds.

What people talk about most

Product

Consumers find product to be positive, highlighting that the items are super cute, work very well, and arrive... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the products are well-made,... See more

Customer service

Clients share positive opinions on customer service, highlighting quick responses, helpful interactions, and... See more

Order

Users describe positive interactions with order processes, frequently highlighting fast shipping, easy... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast shipping times that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm always apprehensive about trying a new vendor but Smoke Day exceed my expectations. Ordering = easy Customer service = answered my questions, just be patient. Communication = I knew eve... See more

Rated 5 out of 5 stars

We ordered a glass bowl, and were disappointed when it arrived broken. It's not exactly their fault, but it also seemed unwise to have shipped it in an envelope (with a ton of bubble wrap) rather than... See more

Rated 5 out of 5 stars

10/10!!! LOVE the piece, super cute & works very well. arrived quickly, amazing price!! great first time experience. i had some difficulty with applying a discount code to my order and the incredible... See more

Rated 5 out of 5 stars

Second time ordering from you guys, and I'm super happy with my purchase!!!! Thanks for offering beautiful and well-made bongs, perfect quality and coolest design, and in very affordable prices, you... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

480 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 22% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(480)

78 reviews in the last 12 months

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Rated 5 out of 5 stars

I am overly satisfied with my purchase

I am overly satisfied with my purchase! The prices are very affordable, even with shipping. I did the standard shipping. My package arrived very quickly in only a few days. My item was packaged very securely. The bubbler that I received is a quality product. I will definitely order again.

19 September 2025
Unprompted review
Rated 5 out of 5 stars

Can’t say enough good about this…

Can’t say enough good about this company. We’ve ordered from them several times and have had nothing but positive experiences.

Their price and selection cannot be beat. Add on their fast shipping and great customer service, it’s a no brainer.

If you’re on the fence - Do it!!

16 September 2025
Unprompted review
Rated 5 out of 5 stars

This is my first actual big girl bong 🥹…

This is my first actual big girl bong 🥹 and mannnnnnnn I thought my other pieces were doing it for me but Jesus this piece is amazing and it cleans a lot better than my other cheapy cheap pieces from chincy smoke shop. The size is PERFECT for me!!!!! Literally perfect. I love it!

4 September 2025
Unprompted review
Rated 5 out of 5 stars

Best Customer Service!

There are so many great things to say about this team and the overall site experience. Ill give you my top 3.
1- "A1 Customer Service". When you need assistance, they have your back. Rose Ann was attentive and quick to respond with my order inquiry. Seldom do you get a real person and its a great experience...REAL people!
2 - "A to Z Inventory". You want it...they have IT...something to meet every need and every user level from novice to Pro-professional.
3 - "Tech savvy and user friendly". The whole process from searching, filtering, ordering, paying, and tracking the shipment is smooth and concise. They even let you know when the package is delivered.
Dont even bother with any other online source...This is the only bookmark destination you will ever need.

25 August 2025
Unprompted review
Rated 5 out of 5 stars

So I had ordered the Pink Spid1erman…

So I had ordered the Pink Spiderman Vape Pen 2 weeks ago & unfortunately, it didn't work.. I sent an Email explaining the situation & sent a video per their request.. The Team was VERY helpful & sent a replacement that works perfectly!!!! I will definitely order again because The Team did a FANTASTIC Job corresponding with me & keeping me updated on the situation.. Thank You Smokeday for Above & Beyond Service & will be ordering other items soon..

12 August 2025
Unprompted review
Rated 5 out of 5 stars

Highest level customer service, quality products

I puchased a product which came in the package as two separate items. One of the items was shattered during shipping. I took pics and emailed the photos. The customer service staff here jumped right on my case and had a replacement piece shipped to me within a couple days. This one arrived beautifully and now i am fully enjoying the quality of this product. Highly highly recommend Smokeday. You will not be disappointed.

5 August 2025
Unprompted review
Rated 5 out of 5 stars

Senate Bill 5 can kiss my azz

Greg Abbott still sucks, but Smokeday doesn't. A great variety of pieces to choose from at fair prices. Not only did I get some cool stickers, but they threw in a free one hitter and grinder. They back their product and responsive customer service. I will definitely be back.

13 August 2025
Unprompted review
Rated 5 out of 5 stars

THIS COMPANY IS SO FREAKING GREAT

THIS COMPANY IS SO FREAKING GREAT, after dealing with a bunch of trash online glass business’ I was worried about giving it another shot, but smokeday delivered within like 48 hours after placing the order. Gave me constant updates while on its way, and the quality of the glass itself is amazing. Will be exclusively ordering glass from here and recommending to any and everyone I can only bc I know the feedback I will get from introducing them to this company would be major glazing and I love to be praised.

8 August 2025
Unprompted review
Rated 5 out of 5 stars

I had ordered a gift for my wife's…

I had ordered a gift for my wife's birthday Sunday the 27th her gift came early
Great timing and great customer service
They even wished my wife a happy early birthday. I will buy all my products from Smokeday exclusively. Thank you, everyone

23 July 2025
Unprompted review

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