Very straightforward to order good value for money. They phone the day prior to delivery to arrange. Used the common sense and left on drive appropriate area to cause lease disruption. Would rec... See more
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Company details
- #8 of 11 best companies in Solid Fuel Company
Written by the company
At Smokeless Coal Express, we're dedicated to providing top-quality smokeless coal and exceptional service to our customers across the UK. With a commitment to reliability, affordability, and sustainability, we strive to offer a wide range of premium smokeless coal products at wholesale prices. Our mission is to make heating your home hassle-free and affordable, with nationwide free delivery ensuring convenience every step of the way. Join thousands of satisfied customers and experience the difference with Smokeless Coal Express today.
Contact info
5 Bay Road, Derry, United Kingdom, Derry, United Kingdom
- 086 889 8854
- smokelesscoalexpress@gmail.com
- smokelesscoalexpressuk.co.uk
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Great help over the phone l had trouble…
Great help over the phone l had trouble with my bank card you were very helpful and helped me sort it out .great communication l knew when to expect the delivery .coal arrived on pallet driver helpful.bags of coal came in very strong bags.and of course coal burns well.bargain prices.
From order to delivery there were no…
From order to delivery there were no issues. Coal was very reasonably priced.
Fast delivery of smokeless fuel at a…
Fast delivery of smokeless fuel at a good price. Will be ordering again.
I have bought coal before from…
I have bought coal before from smokeless coal express before and l'm happy with it, the price is best on the market that I have found. The couriers could do with some improvement.
Poor communication and water logged coal
Second time using this company. This time almost half of the bags had water in them, not just a little, but you could feel the water in them at the corners and black water was pouring out everywhere. It will take some time to dry out to be usable, but hopefully we'll be dry enough to use in a few weeks.
I contacted them about this issue and heard nothing back.
They are supplying coal at a good price, but customer service is not great and don't communicate when the delivery will be arriving.
Easy company to deal with
Ordering was very easy and delivery was nice and quick thank you
very nice and pleasant to deal with
very nice and pleasant to deal with. no Hassel when asked to put coal under carport for us.
I was pleasantly surprised when I first…
I was pleasantly surprised when I first used this company. I tentatively ordered a tonne of the EcoGlow which then arrived within a couple of days was well packaged, clean and dry and worked as described producing high heat and little ash in our multifuel stove. I was so impressed I ordered again this time trying the EcoStove and had a very similar experience.
Great service ordered Tuesday delivered…
Great service ordered Tuesday delivered Thursday to Co. Waterford
Highly recommended
Excellent service and communication, arrived with in a couple of days, second time using this company, highly recommend
Great Prices & Communication
Best prices in Ireland for smokless coal, contacted recently with a query and promptly responded to
Reliable goods and service. A+
We buy from here every season and don't miss playing the coal quality roulette game with our previous suppliers. Packaging and delivery has always been top notch.
Excellent value and performance
Ordered 1 tonne of Ecoglow for the first time, really pleased with its performance, especially appreciate the extra effort required to deliver up to our postcode in the North of Scotland for a reasonable cost. most other sellers will not do that.
Great Product
Great communication , quick delivery, great product.. Really pleased .
Thank you
Golden Glow Eco Stove is class
I ordered a tonne of the Golden Glow Eco Stove coal from Smokeless Coal last winter and the quality of the coal was excellent, Id go as far as saying it is the best coal I've burned over the last few winters and I have tried numerous brands and suppliers over the last 8-10 years and i think this is my first time going back to a company for the second time. The whole process was flawless, and delivery was very quick too. I plan on ordering another tonne from them in the next couple of weeks now.
Smokeless Coal
Have used this Company for a few years now and found the coal very good.The order was delivered without any problem.I could recommend them and I will use them again.
Eco Glow Coal
I've been buying the ton pallet of eco glow for the last 3 or 4 years and can't fault it. Consistency is key for me as I've used other suppliers up North but been left down by the quality of their coal. Everything is smooth with smokelesscoalexpress, from purchase to delivery. Can't recommend them enough.
Coal arrived in good time
Coal arrived in good time. Delivery was easy. Pallet dropped into my shed. Waiting for weather to get a bit colder to test it out but reviews I have read have been good so hoping for the best
No communication
Thought this was a scam, but reviews said bad communication and they were right. Delivery was set for the afternoon but got a call saying it’s being dropped off in 30 mins 10am Luckily I could cancel my appointment. Great price but terrible communication about delivery.
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