Very straightforward to order good value for money. They phone the day prior to delivery to arrange. Used the common sense and left on drive appropriate area to cause lease disruption. Would rec... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thought this was a scam, but reviews said bad communication and they were right. Delivery was set for the afternoon but got a call saying it’s being dropped off in 30 mins 10am Luckily I could canc... See more
I have bought coal before from smokeless coal express before and l'm happy with it, the price is best on the market that I have found. The couriers could do with some improvement.
Well packaged smokeless coal Trying to get a delivery time was far from simple from the haulage company.
Company details
- #8 of 11 best companies in Solid Fuel Company
Written by the company
At Smokeless Coal Express, we're dedicated to providing top-quality smokeless coal and exceptional service to our customers across the UK. With a commitment to reliability, affordability, and sustainability, we strive to offer a wide range of premium smokeless coal products at wholesale prices. Our mission is to make heating your home hassle-free and affordable, with nationwide free delivery ensuring convenience every step of the way. Join thousands of satisfied customers and experience the difference with Smokeless Coal Express today.
Contact info
5 Bay Road, Derry, United Kingdom, Derry, United Kingdom
- 086 889 8854
- smokelesscoalexpress@gmail.com
- smokelesscoalexpressuk.co.uk
4.5
Excellent
169 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great company to deal with
Great company to deal with, excellent communications. Delivery time rapid.
Fully recommended.
3 January 2025
Unprompted review
Simple ordering of great product
Simple ordering of great product. Long distance delivery no problem despite the closure of Holyhead port.
5 December 2024
Excellent delivery,in easy to move 20kg…
Excellent delivery,in easy to move 20kg bags for a 71year old and a excellent burning product
27 November 2024
Job well done
The driver put the pallet into my garage exactly where I wanted it and there's a lot less Ash left than the other coal I was using
23 November 2024
Kevin Silver - Huddersfield
Easy to order. This is the third time I have used this Company and highly satisfied with the service.
DND Of Oldham gave and excellent service.
15 November 2024
Reliable supplier of smokeless coal
Good company to deal with, the coal was well packaged and the product is very good...point taken off for the courier trying to deliver on a different date that we had been agreed via phone and then tried to deny the call happening.
1 November 2024
Smokeless Coal Express
The price was good and the coal I have used has burnt well plenty of heat.
The delivery company and driver were spot on phoned me to book a delivery date and the driver phoned when on his way.
The driver was very polite and helpful.
22 October 2024
exc eptional service and easy ordering.
smooth easy transaction from start to finish.Great product at a really great price.i would highly recommend this company every time.
26 October 2024
Perfect communication and a great price.
24 October 2024
Excellent service
Gentleman I spoke to was so helpful, he arranged transportation and smokeless coal was delivered with a week which was excellent, it is great stuff keeping my house cosy, am very pleased with the service provided and will pass this on to others.
17 October 2024
Good coal
The seller was more than happy to organise a later delivery date with the freight company so that I could be at home. When the coal arrived it was well wrapped, dry and so far it seems very good. Very happy with the purchase.
8 October 2024
The coal burns well but leaves a lot of…
The coal burns well but leaves a lot of ash. I thought it would burn down and have little ash??
22 October 2024
Great company.
Excellent price,good quality fuel that burns really well. Great delivery company with very helpful driver. Recommended.
2 October 2024
Highly recommended
Highly recommended. Good prices excellent fast delivery. Will definitely use again
13 October 2024
All good but i didnt know when the…
All good but i didnt know when the delivery was to be until the delivery agent rang
that said the delivery agent driver was really helpful
11 October 2024
Can't fault
Easy ordering, cheap coal and fast delivery. I've ordered a couple of times and never had a problem.
12 June 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.