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Smoke Lounge Reviews 

628
•
TrustScore 4.5 out of 5

4.7

Tobacco shop
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Rated 5 out of 5 stars

Ease of purchasing on line. Items always seem to be in stock unlike other retailers who advertise only to find out of stock. Prices are same as most other retailers but ease of ordering, has result... See more

Rated 4 out of 5 stars

I liked how easy it was to use the website and the payment system. The only thing to improve is i don't understand why I was also getting emails saying I still had something in my basket. I had some b... See more

Rated 5 out of 5 stars

Usual superb service, well packaged, promptly dispatched. One item was out of stock; shop called me and asked if I would like an alternative, and if so which, recommended a few selections of Kendal... See more

Rated 5 out of 5 stars

Was looking for sobranie cigarettes for a birthday present to go into a personalised cigarette case. It was great to find I could buy one packet rather than a whole case! Very prompt delivery, Thanky... See more

Company details

  1. Tobacco shop

Information provided by various external sources

Smokers Lounge is Glasgow’s one-stop tobacco, pipes and cigar shop! We specialise in providing the products everybody wants, but nobody can find! From fine hand rolling tobacco to pipe tobacco and herbal tobacco to premium smoking pipes and highly sought after Cuban cigars, our diverse range of products caters for all types of smoker.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

628 reviews

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4.7

All reviews

(628)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great customer service

Great customer service, they contacted me to say one of my items was out of stock and would I be happy with an alternative. Which I thought was helpful, as they took the time to ask,rather than just say "out of stock". Would definitely recommend.

30 October 2025
Rated 2 out of 5 stars

Sub-standard product

I put a note on my recent order complaining about the dryness of the previous cigars ordered.
It was ignored.
The most recent delivery was no better ie outer wrapping flaking off.
You need to address the issue rather than ignore it.

3 June 2025

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