Ease of purchasing on line. Items always seem to be in stock unlike other retailers who advertise only to find out of stock. Prices are same as most other retailers but ease of ordering, has result... See more
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I liked how easy it was to use the website and the payment system. The only thing to improve is i don't understand why I was also getting emails saying I still had something in my basket. I had some b... See more
Usual superb service, well packaged, promptly dispatched. One item was out of stock; shop called me and asked if I would like an alternative, and if so which, recommended a few selections of Kendal... See more
Was looking for sobranie cigarettes for a birthday present to go into a personalised cigarette case. It was great to find I could buy one packet rather than a whole case! Very prompt delivery, Thanky... See more
Company details
Information provided by various external sources
Smokers Lounge is Glasgow’s one-stop tobacco, pipes and cigar shop! We specialise in providing the products everybody wants, but nobody can find! From fine hand rolling tobacco to pipe tobacco and herbal tobacco to premium smoking pipes and highly sought after Cuban cigars, our diverse range of products caters for all types of smoker.
Contact info
155 Gallowgate, G1 5AX, Glasgow, United Kingdom
- 01415520127
- sale@smokelounge.co.uk
- smokelounge.co.uk
4.7
Excellent
628 reviews
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They were out of stock of the items I…
They were out of stock of the items I really wanted, however, they were quick & easy.
18 December 2023
For £3.80 postage you provided no…
For £3.80 postage you provided no protective packaging so, the cigars arrived damaged. You have not replied to my 2 emails of complaint. It is clear you don't care about your customers. Cigar quality 0
15 December 2023
Excellent customer service.
The package got lost in transit (thanks APC). Once I realised there was a problem I contacted Smoke Lounge and they resolved things. They were polite and helpful and the package was resent and arrived this morning.(11/12/23)
24 November 2023
Great service
I’ve made a few purchases from The Smoke Lounge before and have been happy with the service I received.
This time I was missing an item that I had ordered but this was rectified promptly with ease.
I will continue to use this shop for all my smoking needs.
3 November 2023
Just so easy to order the tobacco and…
Just so easy to order the tobacco and swift delivery
6 November 2023
Impressive Service …
My order was in stock and processed and delivered very quickly, much sooner than expected.
17 October 2023
Great products and prices and when I…
Great products and prices and when I had an issue with delivery (not their fault), they still got back to me out of hours and helped chase the couriers.
27 October 2023
Easy ordering process
Easy ordering process, well packaged and fast delivery. Thank you
26 October 2023
Excellent choice and quick delivery
7 October 2023
Efficient and delivery on time
Efficient and delivery on time. Give 5 out of five stars .
16 October 2023
I liked how easy it was to use the…
I liked how easy it was to use the website and the payment system. The only thing to improve is i don't understand why I was also getting emails saying I still had something in my basket. I had some brief concerns that my order had not gone through. When I later got an email confirming my order I was able to relax and ignore other emails.
8 October 2023
Always good experience buying cigar's…
Always good experience buying cigar's and tobacco from these guys
6 October 2023
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