Smooth Reviews 

I had such a great experience with Pernille. She is always great at making me feeling comfortable with the treatments, she knows everything about the laser treatments and how the hair responds. She’s a pleasure to be around and I highly recommend her. I’ve seen amazing results and it’s been a pain free and comfortable experience at smooth.

Nataliya var så god og sørgede for at gøre behandlingen så tryg og behagelig 😃

Alice does an amazing job!

Getting the whole body lasered in one session is a lot, but she is so good a calming me down and giving me the breaks I need.

Pernille is the to go to! She was super friendly and made sure everything was okay and assured to make me comfortable as well. She took over my sessions as I just relocated to Copenhagen from Aarhus. A kind soul and makes you feel comfortable. Definitely recommend!

All around always the best experience with Savannah! Not only is she professional, but she’s always with a smile on her face, making the appointment a highlight! ☺️✨
Highly recommend her and Smooth! 🫶🏻

Great atmosphere and I’m so happy with the quick results I’ve experienced since I started my sessions - and special thanks to Nataliya for the great service! :)

Tamara has been amazing, fun and proffesional. Big recommendation from me 🙌🏼

My complain is in regards to the booking and not the treatment, and if I could give 0 starts; I would definitely do it.

I’ve been trying to be patient in regards to this clinic, and giving more chances but enough is enough therefore I am now officially writing a public criticism.
AVOID going and DO NOT choose this clinic if you want to be treated with professionalism. Out of my 5 appointments, 4 were cancelled (23/01, 24/03, 25/04 and 08/06) due to sickness and today it was cancelled one hour and 15 minutes before the appointment.
My very first appointment (back in December and not counted above) was booked in Frederiksberg but their system registered in Østerbro.

Fantastic service and great results! I can highly recommend Smooth.

I am satisfied with the service. However as regular customer I am just in the middle of my treatments I have a feeling that discounts and special offers are not dedicated to the customers like me who will eventually spend around 10.000dkk if not more in this place.
When special offer is send to members it says you can apply for next booking but bookings are done in the salon and when I ask girls in the reception they tell me I need to do it when I receive the email. This does not make any sense to me. As a regular customer who potentially is going to spend a lot of money in this place I would like that some of these discounts and offers are targeted to the customers like me and can be applied in a simple way.

Great job with friendly service. I’ve had several sessions now with SMOOTH and the girls there are just fantastic! All so friendly and helpful, always making sure I’m comfortable and also very knowledgeable. The locations are also really nice. Highly recommend!

Don't recommend this clinique - My booking was cancelled without having received a notification. I show up for my appointment and am informed they can't take me and I should book something else. She was also a bit rude and dismissive.

My experience with the clinic hasn´t been "smooth" at all, and I have to say that I´m very disappointed.

First, when I had the first consultation I´ve being asked some stuff and was evaluated about my hair type by asking and looking on my arms, even though I was going to get laser on my legs, bikini and armpits.

I got my first appointment cancelled at last moment, and due that the waiting time for a new one was 1 month I was offered an appointment with a girl on practice. I said yes, because I wanted to give it a try. It wasn´t that bad, it wasn´t that good either, because she was still learning. The weirdest thing is that many times the new girls are practicing alone, without any kind of supervision.

My second appointment was assigned wrongly, so I was sent to a different clinic, which resulted that I missed that appointment.

My third appointment was cancelled AGAIN with short notice, in a moment where it was crucial that I respected the waiting times between treatments, so in order to not waiting a whole month I was offered again a treatment with a girl on practice, and this was THE WORST EXPERIENCE EVER. The girl didn´t seem to know what she was doing, she was holding the laser away from my skin, which resulted in a painful experience, where I had to ask several times to reduce the intensity because it was burning me, and every time the girl seemed annoyed. I felt really uncomfortable with her, and I had obviously ZERO results after that treatment (because she used a low intensity), so even thought I got a discount, it was an absolute waste of money.

After my 4th session, without getting the best results, I decided to change to the only operator who seems to really understand how to get results from the laser: Tamara. I have to say she´s the best, and is the reason why I don´t rate with 1 star the place. I got my 5th and 6th with her, because I wasn´t getting that many results before, but if the clinic says you need between 4 to 6 treatments, so I had to take 6 and follow all the instructions they gave me.

I got my last treatment (nr. 6), and been re-evaluated, after which I was told that I shoul try one more sesion to see If I get results or If I just had to drop it, after all the money spent, because I wasn´t getting results. It´s actually funny, because before I started I´ve been told that most people need between 4 and 6, that only a few needs more, and that nobody can guarantee you how you´re going to respond, but that I was the perfect candidate for laser, because I have light skin and dark hair. And now, at the end, I´m one of the unlucky ones that need more treatments. It totally sounds like a scam.

At this point, because I trusted Tamara, I decided to get the one extra, because she adviced me to give it a shot. Honestly, I didn't make a big difference.

I decided to get one sesion in another clinic (I was travelling and I got a very good deal), which uses a new IPL machine, and after one sesion I saw a huuuuuge improvement, plus it was totally painfree (opposite to the one in smooth, which it´s super painful for me), so I could see that it wasn´t me the one that didn´t respond to the laser, because this one worked.

Now in retrospective, If I would have known all this, that I would need 8 or more treatments, or that the IPL seemed to worked better, I would definitely have chosen one of the other clinics with more reviews and years of experience, and where they honestly say that is going to take 8 or 10 treatments, so I wouldn´t feel like I wasted a lot of money and time to end up with just some less hair, which I still need to shave.

I still rate the clinic with 3 stars, because I did get some results, though. The very-dark haired areas (armpits and bikini) are ok (after all those sesions I´m not hair-free, unfortunately I need to shave from time to time), but still the hair there is few and thinner and grows slow. I have to recognize as well that I got a very discrete result on my legs, and that could help the IPL to work that well, but it wasn´t actually an optimal result after 7 sesiones, and I still have to shave.

The only thing I say is be careful, because you may end up being one of the "unlucky ones".

Saya was amazing! So sweet and helpful.

God behandling og forståelse for at man er forskellige.

Julie is always super attentive and sweet, and pays a lot of attention while performing the treatment.
Thank you Julie!

I have had 8 or 9 appointments and still have hair left. I was intially told it would take 6 and I am still not seeing significant improvement from session to session. The service and experience are nice but the results slow to progress.

During one appointment I was told the settings were maybe not appropriate for my skin type, but how many expensive sessions did i attend with unadapted settings?