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Smovapor Onlineshop Reviews 3

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TrustScore 3 out of 5

2.8

Electronic cigarette store
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Company details

  1. Electronic cigarette store
  2. Hookah Shop
  3. Tobacco shop

Written by the company

Wir bieten in unserem Shop eine große Auswahl der besten Produkte im Bereich Raucher- und Dampfbedarf. Angefangen beim fruchtig, nach Apfel schmeckendem Blättchen bis hin zur stylisch robusten E-Zigarette. Eine hohe Qualität hat für uns dabei immer oberste Pritorität. Sie können in unserem Shop zwischen den unterschiedlisten Zahlungsarten wählen und auf eine schnelle sowie sichere Lieferung zählen. Zu alledem legen wir großen Wert auf excellenten Service und bieten Ihnen auf Wunsch gerne eine individuelle Beratung an. Um keinen Trend zu verpassen und immer up to date zu sein, berichten wir regelmäßig von den Markt-Neuheiten und passen unser Sortiment entsprechend an. Sie sind auf der Suche nach etwas Besonderem und möchten dabei nicht zu tief in die Tasche greifen? Dann sind Sie bei uns genau richtig!

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Rated 1 out of 5 stars

Ships wrong item, doesn't correct their mistake in a timely fashion

The company shipped me the wrong product, then asked me to pay for return so they could refund me and promised to send the right product. They have not refunded me for the return shipment of their useless trash, nor have they sent me the product I bought and paid for, and now they are not responding to email either.

Edit: After I started a dispute process for the payment with my bank they finally woke up and sent me the item I had asked for, and then a handful of days later refunded me for the shipping fees I paid. I finally got the item almost a month after I ordered it, and in the mean time I had to buy a replacement from another store, so it's not super helpful but it's a bit whatever now.

4 July 2024
Unprompted review
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