The worst website possible, what a scam I purchased 2 jeton cards from it and they sent me the cards already used and empty I have been going back and forth with the support but they are rude and... See more
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We've never placed an order here before. We initially believed it to be a fraud because we were required to provide several documents. But we got the order in the mail after sending our ID card and a... See more
Company replied
This was our first time that we ordered from here. They asked for our documents and we thought this was a scam. However once we sent our document including bank details it was completely safe as we re... See more
Company replied
I was able to do a quick and fast transaction to my boyfriend who stays in europe so I’m immensely grateful for smsbeltegoed.nl Due to the fact that my currency in Singapore dollar all the other i... See more
Company replied
Company details
Written by the company
Geachte klant, Met trots willen we u informeren dat SMSbeltegoed voortaan verder gaat onder een nieuwe naam: Moontopup. Aanvankelijk richtten we ons voornamelijk op de verkoop van beltegoed, belkaarten en simkaarten. Sindsdien zijn we echter aanzienlijk gegroeid en hebben we ons productaanbod uitgebreid. Tegenwoordig bieden we een breed scala aan producten aan, waaronder prepaid creditcards, crypto-vouchers, entertainmentkaarten voor diensten zoals Netflix, Google Play en Pathé Thuis, evenals game- en cadeaukaarten. We hebben geconstateerd dat de naam "SMSbeltegoed" niet langer volledig recht doet aan de diversiteit van ons aanbod en onze identiteit. Daarom hebben we gekozen voor de naam Moontopup. Deze naam heeft voor ons een diepe betekenis. "Moon" symboliseert de opwaartse beweging en weerspiegelt ons streven naar groei en innovatie, terwijl "Topup" ons kernprincipe onderstreept: het aanvullen en verrijken van tegoeden in de breedste zin van het woord. Daarnaast hebben we bewust gekozen voor een Engelse naam, gezien onze wereldwijde ambities en uitbreiding. Moontopup markeert het begin van een nieuw hoofdstuk, waarin we ons blijven inzetten voor het leveren van hoogwaardige producten en diensten, ongeacht waar u zich bevindt. Wij danken u voor uw voortdurende steun en vertrouwen. We kijken ernaar uit om deze nieuwe fase samen met u te betreden en samen te groeien—naar de maan en verder! Met vriendelijke groet, Team Moontopup.com
Contact info
Postbus 12173, 3004GB, Rotterdam, Netherlands
- support@moontopup.com
- smsbeltegoed.nl
4.3
Excellent
9K reviews
Replied to 60% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from SMSBeltegoed
Dank je wel! Jouw positieve feedback maakt onze dag!
Good site fast delivery
16 June 2024
Reply from SMSBeltegoed
Thanks a bunch for your wonderful feedback! We're delighted to have met your expectations!
Very easy buy opwarderen this…
Very easy buy opwarderen this site.everybody can simply used,and after if you pay(with a lot of betalmethod),just a few second and you can use your code.
Thanks all
9 June 2024
Reply from SMSBeltegoed
We're grateful for your kind words! Thanks for taking the time to share your positive experience!
Lets try
Gisteren abbonoment genomen , so far so good. Assistentie bij installeren was goed zo for rest 🤞
2 May 2024
Unprompted review
Everything was ok.
9 April 2024
Unprompted review
Reply from SMSBeltegoed
Hearing that you're happy makes us happy too! Thanks for the great review!
Effortless process of buying from this…
Effortless process of buying from this firm.
Though I don't know why I didn't get any moon coins after buying over 10k euros worth of coupons?
11 April 2024
Unprompted review
Reply from SMSBeltegoed
Wat een fantastische feedback, dank je wel! Het doet ons echt deugd te horen dat je zo tevreden bent met onze service. We blijven ons best doen om je de beste ervaring te bieden.
Fast and reliable
5 April 2024
Unprompted review
Reply from SMSBeltegoed
Wat een fantastische feedback, dank je wel! Het doet ons echt deugd te horen dat je zo tevreden bent met onze service. We blijven ons best doen om je de beste ervaring te bieden.
it was a good website reccieve my code…
it was a good website reccieve my code in good time thanks for your support
9 April 2024
Reply from SMSBeltegoed
Dank je wel voor je vriendelijke woorden! We streven ernaar om onze klanten een uitstekende service te bieden en het is geweldig om te horen dat we daarin zijn geslaagd. We kijken uit naar je volgende bezoek!
This is only used by scammers so thanks…
This is only used by scammers so thanks to give them this tool. 🖕
2 April 2024
Unprompted review
Reply from SMSBeltegoed
Beste klant, wij raden u aan om contact op te nemen met de klanetnservice zodat wij dit voor u kunnen controleren.
Haven’t received ordered voucher yet 😡
Haven’t received ordered voucher yet 😡. 5 days after purchase
31 March 2024
Unprompted review
Reply from SMSBeltegoed
Beste klant, wij raden u aan om contact op te nemen met de klanetnservice zodat wij dit voor u kunnen controleren.
Reply from SMSBeltegoed
We're grateful for your kind words! Thanks for taking the time to share your positive experience!
Very wonderful experience and very…
Very wonderful experience and very reliable
9 March 2024
Unprompted review
Reply from SMSBeltegoed
We appreciate your support and feedback! Thank you for choosing us!
Is veary fast tranzacționare!!
19 February 2024
Unprompted review
Reply from SMSBeltegoed
Hearing that you're happy makes us happy too! Thanks for the great review
Nice service
7 February 2024
Reply from SMSBeltegoed
We zijn verheugd om te horen dat je tevreden bent met onze diensten! Bedankt voor het delen van je positieve ervaring!
It is good but the order delays little
It is good but the order delays little
But the support is excellent
8 February 2024
Unprompted review
One of the best sites for gift cards
One of the best sites for gift cards, quick service with fast response and no problems at delivering the cards. Personally used it for some Cashlib and I was satisfied with the feedback. Recommend for others to start using it.
26 January 2024
Unprompted review
You can trust them,but they don't trust you
Honestly it's worth the time to trust these guys,codes are genuine, prices ok well you do pay a bit more but that's to be expected, variety of vouchers could be a little better but over all not that bad and customer support are really quick to respond..well to me they were. Honestly in a day and age where scams are ripe it's nice to be able to buy somewhere with confidence
Edit 27th January.
So I have made several orders with this company and after a misunderstanding on my part which I apologised for everytime I order I am now subject to verification so each order that used to be seconds....is now tens of hours to days if you're disgruntled with me that is fine but you don't do this to customers especially ones that have bought alot of patronage to you. I'm sorry but speed WAS your asset now it's like your being a little silly over a misunderstanding not very professional at all.( btw misunderstanding was due to me asking for a paypal block).
18 January 2024
Unprompted review
Reply from SMSBeltegoed
Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experiences. Our goal is to provide reliable services, and we're delighted to hear that you are satisfied with the authenticity of the codes and our prompt customer support. Your trust means a lot to us. If you have any questions or need assistance in the future, we're always here for you. Thank you for choosing us, and we look forward to serving you again!
I experienced a significant issue with…
I experienced a significant issue with this company after the second payment, where they unexpectedly blocked my funds without prior communication about this possibility. The refund process was prolonged, spanning over three weeks, and to my dissatisfaction, a 10% fee was levied for the mere return of my money. Regrettably, I cannot recommend this company due to the lackluster customer service and the unwarranted fees incurred during the refund process.
28 December 2023
Unprompted review
Reply from SMSBeltegoed
I'm sorry to hear that you had a negative experience. Firstly, I'd like to clarify that an automated email is immediately sent to the customer when an order is blocked. Additionally, during the cancellation process, it is explicitly stated that a 10% fee is applied, and the process may take a minimum of two weeks. We always seek the customer's approval before canceling any payment. Therefore, I find your negative review not entirely justified. If there's anything specific you would like to discuss or if there are additional details I can assist you with, please feel free to let us know (info@smsbeltegoed.nl). We value your feedback and strive to address any concerns.
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