smugglerscrate.com Reviews 

Ordered a box in the 4th August - never received it. Sent multiple emails and no response. Still waiting for a resolution

This is the same company as Geekcrate. Which I had an awful experience with so thought it would be worth sharing here.
Under the monthly subscription they ship the same items in multiple months of boxes. Who wants three of the same poster, two of the same mug, two of the same bag, and multiple duplicate keychains/pins.

And don't forget your subscription will auto renew on there time. I did, which was a day early my time since they are uk based and I am in the us. I proceeded to cancel it within 20min of it renewing. Took days to get in contact with someone. They stated they would give me a refund minus 22.5%. I was willing to accept a fee but asked for a more reasonable one since I cancelled so close to the renewal, and they just stopped responding And continued to ship boxes that I already canceled.

One of the worst Customer service experiences I've experienced.

The items I received each month were worth the price I paid. They were one of a kind, not readily seen in my area. They will make a great addition to any collection.

Monthly subscribers need to know that is not explicitly explained is that your subscription will be billed at the end of the month, shipped between the 15th and 22nd of the next month, and items received the 1st week of the following month, so you will always be a month behind between payment and items received. So patience is needed.

I got the Star Wars Jedi Master Box subscription for my boyfriend and he absolutely loves it! We were shocked by the value and quality of the items for the price we paid..it definitely exceeded my expectations and I would 100% recommend! 10/10 :))

Each box is full of cool collectable items that me and my boys display around the house.

Really enjoying the variety and surprise every month.
As a massive fan I am really enjoying this companies product.

I loved the smugglers crate it had many items in it that I fell in love with

The amount of pictures or paper media should only be 1 item.

Great value for money

They sent a good variety of items in each box. Good for the adult collector and the kids to have gifts or trinkets.

I really enjoy Smugglers crate. Absolutely wonderful products. It's all official and it's all either quality or high quality items. I never had to question its authenticity, it's uniqueness, it's beauty or it's focus on the fandom. I remember receiving my first box which was and will probably always be my absolute favorite. The second and third box a large amount of similarities with the first box. I was hoping for some more variety however I can definitely see another collector thoroughly enjoying the similar items in their collection. That would be my only change if I was forced to make a change with them. I ordered four boxes in a row and then I paused my subscription however I definitely will be restarting my subscription for another 3 months or so soon. It is definitely worth it I would recommend to the real fans to give smugglers crate a real chance.

The box’s get better every month

Ever since I signed up for Smugglers Crate, I have not had any issues, everything has been great. The communication each month that the order has been sent to the item has been sent to monitoring where the order is to delivery has been great. The items that are sent each month have been great and I really look forward to seeing what surprises are in each month's package

We are not getting our box because it will not take any of my credit or debit cards.

Huge range of Star Wars goodies! I honestly lost count of all the things in the box. Small things, like stickers as well as toys, action figures. Amazingly, no duplicates, or anything I already had!

Prompt response from CS. Clear indication of where the package was at all times.

Boxes always arrive with great products (a little to heavy on stickers in my opinion), I look forward to them every month. The only thing that would make it five stars is the shipment time....I have been charged for the following month before my package arrives. I get charged on the 1st, I get the email my product got shipped around the 18th and I get the box at the end of the month which is entirely to long.

Not really happy with what I received. After I opened up my box and saw what was in there, I decided to maybe cancel it. I did not really receive anything anything that made me say wow. I am not seeing the value. I am willing to give it one last shipment before I cancel.

not a big fan of billed first of the month and deliver end of the month, but its ok. my last shipment got super wet in process of shipping and items in box also got wet but that is more the people shipping and not you.