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See what reviewers are saying

Rated 1 out of 5 stars

Smule sucks and I recommend avoiding this app at all costs! If you have an underage child as we do, please do yourself a favor and DO NOT allow them to create an account and post on Smule. We are de... See more

Rated 5 out of 5 stars

Been on this app as a vip for 3 years. Amazing features, made some genuine connections with awesome people. In 3 years I've never seen even one troll comment or even a minor argumentative comment. Fri... See more

Rated 1 out of 5 stars

Terrible company. Cannot even be bothered to help me get a refund back after their singing app for google play store was rubbish having musics unexpectedly not work, a lot of musics aren't original... See more

Rated 1 out of 5 stars

I used to enjoy singing on Smule, but my experience turned into a nightmare. I became the target of organized harassment: fake accounts were created just to attack me, impersonate me, and spr... See more

Company details

  1. Software company
  2. Music shop
  3. Web collaboration platform

Information provided by various external sources

Smule develops music-making apps that connect people: Sing! by Smule, AutoRap, Magic Piano, Guitar!, I Am T-Pain, Ocarina, and more…


Contact info

1.5

Bad

TrustScore 1.5 out of 5

112 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 1 out of 5 stars

Terrible company

Terrible company. Cannot even be bothered to help me get a refund back after their singing app for google play store was rubbish having musics unexpectedly not work, a lot of musics aren't original and a lot of people cannot sing.

Their services are just as useful as those useless MPs in power currently talking a lot of nonsense. They violate their refunds policy so if you do change you m ind, even just after you subscribed to them, they won't give you a refund because you have to be a VIP member (which doesn't say nothing about being a VIP member. Absolute rubbish. DO NOT GET THEIRS APPS AS WELL AS THEIR SUBSCRIPTIONS!!!

31 July 2019
Unprompted review
Rated 1 out of 5 stars

I am sick to my stomach right now cause of the Smule helpdesk!

I am sick to my stomach right now, Smule will not answer my simple questions, I have spent all day (and the days before this) trying to get an answer to a simple question, but they only send automatic answers that don't answer my questions. I am so mad, this is costing me my whole day and all the hours before today of mailing them and not getting answers, I am so mad at this company.

6 May 2019
Unprompted review
Rated 1 out of 5 stars

Can't cancel subscription

Can't cancel subscription! This app has been stealing money from people by not giving them a choice to cancel subscription. I have been paying for over 2 years!! They never gave assistance to cancel your account especially when you want to coz you're not using it!!!

15 March 2019
Unprompted review
Rated 1 out of 5 stars

Absolute Scumbags

This bunch of absolute scumbags whilst working working in full gaze of apple.com have been making unauthorised debits from my apple account for 6 months fro an app called Magic Piano by Smule.

In total they stole over £150.00 without any subscription or any sign up. I googled the apple forums to fid that that have been doing this to many customers and yet Apple have not removed them form the app store.
To be clear Apple, you are actively participating in a conspiracy to defraud your own customers!!

Apple were like.....we will refund the recent charges......No Buddy, you will refund all the charges otherwise I will have my bank reverse all my payments to apple for the last 6 months!!!!!

28 April 2018
Unprompted review
Show reviews in all languages. (112 reviews)

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