Banner for Snappr

Snappr Reviews 1,876

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to make them feel comfortable. The service is consistently described as excellent, with many appreciating the efficiency and ease of the overall process, from booking to receiving the final product. People are particularly happy with the quality of the photos and the user experience, often highlighting the quick turnaround and the stunning results. However, some customers also noted issues with the quality of the photos, describing them as poor or not meeting expectations, with some even mentioning basic composition problems. A few other people also felt that the service was unprofessional, citing instances of photographers being late, leaving early, or not capturing key moments. There were also isolated reports of photographers behaving unprofessionally, such as exhibiting inappropriate conduct or having poor communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise photographers for being... See more

Service

Customers had positive experiences with service. Many reviewers praise the efficiency, professionalism, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, easy, and... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and stunning results, often... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the stunning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Snappr is a great option for wedding photographers. I've used the photo service previously for business/office photo shoots, but never for weddings before (let alone my own). Definitely a good call, a... See more

Company replied

Rated 5 out of 5 stars

On very short notice, Snappr found me a photographer who had to cancel but Snappr found me another quickly. Tayeb contacted me and I told him what kind of coverage I wanted. He arrived on time and ove... See more

Company replied

Rated 5 out of 5 stars

Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional pho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was very nice and easy. Booking was straightforward and we very much appreciated Robbie’s photography skills for our civil wedding at the courthouse and loved his ambition for get... See more

Company replied


Company details

  1. Photographer
  2. Advertising Photographer
  3. Photography Service
  4. Wedding Photographer

About Snappr

Written by the company

Snappr
Snappr is the one-stop shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr was founded in 2017 and is headquartered in San Francisco, California.
Shoots
Snappr Shoots
Snappr Shoots is a self-service application to book photographers and videographers. Book with as little as two hours notice with access to talented photographers across the world.
I need a photoshoot right now
Enterprise
Snappr Workflows
Snappr Workflows is a SaaS product that enables enterprises to automate their visual content pipelines. This intuitive builder powers growth with scalable visual content, eliminating the need for complex processes.
I have a high volume content need
Editing
Snappr Image Editing
Snappr Image Editing transforms poor-quality marketplace photos into high-quality images. Using advanced editing techniques, Snappr rescues product photos, giving them a polished and professional look that drives sales.
Start a free trial today
AI
Snappr AI delivers high-quality, affordable eCommerce photos by generating product images with real-world accuracy through the collaboration of human and AI intelligence. Brands receive high-impact AI images that can increase conversion rates by up to 10x.
Snappr AI
Try it for free
Need help? Contact our Customer Success Team through our contact page.
Facebook Instagram LinkedIn TikTok X.com

Snappr gives you visual content superpowers

Written by the company

Supercharge your imagery production and build powerful photo and video pipelines that run automatically at scale, with no code required. You can automate it all: trigger workflows from business events, source assets, manipulate your content, and deliver it to its final destination.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you so much Jen

I loved Jen she was so professional and gave great guidance that created unbelievable pictures and she had a super fast turn around. One person that saw our photos said they were the best engagement photos she had ever seen and it made her want to go back and have her own taken - even though she’s already married

14 March 2026
Snappr logo

Reply from Snappr

This is such a fun one to read. We are so glad the session felt guided and easy, and that the photos turned out that good. Getting that kind of reaction from someone else is the best compliment.

Thanks for choosing Snappr and for sharing this.

Rated 5 out of 5 stars

Great experience with Joseph as he was…

Great experience with Joseph as he was very accommodating in find parking at SXSW to do our photoshoot!

14 March 2026
Snappr logo

Reply from Snappr

SXSW is no easy place to coordinate anything, so that is great to hear. Glad everything worked out and the session still came together smoothly.

Thanks for sharing your experience.

Rated 4 out of 5 stars

Great experience for first time

Communication from the photographer was 10/10 and she understood the briefly perfectly. Paloma gets 5 stars!
Snappr in general I highly recommend and would have given 5 stars if they took AMEX payment.

13 March 2026
Snappr logo

Reply from Snappr

That is awesome to hear, especially for your first time using Snappr. Sounds like everything clicked and the vision came through perfectly. Also appreciate the note about AMEX, that kind of feedback helps.

Thanks for the recommendation.

Rated 5 out of 5 stars

Stanley was fantastic

Stanley was fantastic. Great communication and showed up early. I definitely enjoyed the experience and would recommend 100%.

27 February 2026
Unprompted review
Snappr logo

Reply from Snappr

Love hearing this. Showing up early and keeping communication clear makes everything feel that much smoother.

Glad you had a great experience and really appreciate the recommendation.

Rated 5 out of 5 stars

Very friendly photographer who helped…

Very friendly photographer who helped to make sure every photo was well composed and beautifully lit.

9 March 2026
Snappr logo

Reply from Snappr

We are happy to hear the session felt comfortable and well guided. Good composition and lighting make such a difference, and it is great to know that stood out in your photos.

Thanks for choosing Snappr.

Rated 5 out of 5 stars

Friendly photographer

Friendly photographer, images look great and were posted quickly after being taken

14 March 2026
Unprompted review
Snappr logo

Reply from Snappr

We are glad to hear the experience felt friendly and easy, and that you were happy with both the quality and the quick turnaround. That kind of smooth experience is always the goal.

Thanks for choosing Snappr.

Rated 5 out of 5 stars

Photographer was easy to work with

Photographer was easy to work with, found a good site to work from, and was relentless is getting good pictures.

28 February 2026
Unprompted review
Snappr logo

Reply from Snappr

Sounds like a really solid session. It is great to hear the location worked out well and that the photographer stayed focused on getting the best possible shots.

We appreciate you sharing your experience.

Rated 5 out of 5 stars

Great Experience

Great Experience. Photographer was very knowledgeable about what was needed and did a fantastic job. Pictures were great and I got a lot of complements. I totally recommend this service.

25 February 2026
Unprompted review
Snappr logo

Reply from Snappr

This is wonderful to read. It is great that the photographer understood exactly what was needed and delivered photos you are proud of. Getting compliments on them is always the best feeling.

Thanks for the recommendation and for choosing Snappr.

Rated 5 out of 5 stars

Photographer very timely,professional…

Photographer very timely,professional and accommodating.

13 March 2026
Unprompted review
Snappr logo

Reply from Snappr

Great to hear the photographer kept everything on schedule and was easy to work with.

That kind of flexibility really helps make a shoot enjoyable.

Rated 5 out of 5 stars

My photographer Michael was amazing…

My photographer Michael was amazing very kind and polite! My photos turned out wonderful!

28 February 2026
Unprompted review
Snappr logo

Reply from Snappr

So nice to hear this. We are really glad the session felt comfortable and that you loved how the photos turned out.

Thanks for trusting Snappr with your shoot.

Rated 5 out of 5 stars

Great job

Great job, punctual and professional.

28 February 2026
Unprompted review
Snappr logo

Reply from Snappr

Glad to hear everything went smoothly. Being on time and professional makes all the difference during a shoot.

Thanks for sharing your experience.

Rated 4 out of 5 stars

I believe the helpful behaviour of the…

I believe the helpful behaviour of the manager, the help team made my experience really great. Initially I booked a photographer with whom the experience was not that pleasant! But then the team helped me to find someone great who was amazing both in communication & photography.
Overall it was really good.

8 March 2026
Snappr logo

Reply from Snappr

Thank you for sharing this so openly. We are really glad the team was able to step in and help turn things around and connect you with a photographer who was a much better fit. Hearing that the communication and the final photos made the experience worthwhile means a lot.

We appreciate you sticking with us and taking the time to leave this feedback.

Rated 5 out of 5 stars

Azalea was professional and easy to…

Azalea was professional and easy to work with. She incorporated exactly the elements I needed to use these photos for promo work (negative space to create flyers for venues— I am a musician). I will definitely use her again when I need more photos!

8 March 2026
Snappr logo

Reply from Snappr

That sounds like a really productive shoot. It is great to hear the session was tailored to exactly what you needed for your promo work, especially with the thoughtful use of space for your flyers. We are glad the experience was smooth and that you found someone you would happily work with again.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Henem was perfect

Henem was perfect. He came and surprised her just like we planned, communicated well, and took lovely pictures with great ideas. He clearly was having fun too, which was just nice! I’ve gotten very may compliments on the professional pictures that he took, that all deserve to go to him directly. People are saying they’re perfect. So thank you.

3 March 2026
Snappr logo

Reply from Snappr

Thank you for sharing this, Andres! We're so glad the shoot went smoothly and the photos landed exactly how you hoped. It sounds like the planning, communication, and creative direction all came together for a really special moment.

Thank you for you choosing Snappr, and we’re here anytime you need another shoot.

Rated 5 out of 5 stars

Call-out photo shoot service found

Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional photographer in two days and finished photos in time for our publication due dates - Snappr is the best out-sourced photo service for quality photos at a fair price that we've ever had.

28 December 2025
Snappr logo

Reply from Snappr

Thanks so much for sharing this, Art! it’s awesome to hear Snappr helped you lock in a photographer quickly and deliver finished images in time for your product data sheets and user guides.

We are glad the photos supported your publication deadlines without added stress. If another batch is needed (new products, updates, or refresh shots), Snappr can help set it up just as quickly. Looking forward to having you again!

Rated 5 out of 5 stars

The pictures were excellent and the…

The pictures were excellent and the photographer was great!

15 February 2026
Unprompted review
Snappr logo

Reply from Snappr

Hi NV!

Thanks so much for sharing this—so glad everything turned out so well! It sounds like the photos came out beautifully and the photographer made the whole experience smooth and enjoyable.

Thanks again for choosing Snappr!

Rated 5 out of 5 stars

Great for last minute needs

Amazing! got a great photographer for a last minute request.

26 February 2026
Snappr logo

Reply from Snappr

Love hearing this. We are so glad everything came together smoothly, especially on short notice.

Thank you for choosing Snappr and for sharing your experience.

Rated 5 out of 5 stars

Engagement photos

Myself and fiancee were very happy with the whole experience! Ashley was a fantastic photographer and I would highly recommend her to anyone else.

23 February 2026
Snappr logo

Reply from Snappr

Engagement sessions are such special moments, and we are so happy you both felt great about the experience. It is wonderful to hear the photos captured that excitement.

Thank you for choosing Snappr and for the recommendation.

Rated 5 out of 5 stars

Quickly booked appointment with…

Quickly booked appointment with photographer and received good quality photos where faces were blurred. Only problem was that some faces were still not blurred so could not use all photos.

12 February 2026
Unprompted review
Snappr logo

Reply from Snappr

We are glad you were able to book quickly and receive good-quality photos. We also appreciate you pointing out the blurring issue. That kind of detail is helpful, and we will share it with the team to make sure future galleries meet expectations.

Thank you for your feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look