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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Many customers found the service incredibly easy to set up and use, highlighting its straightforward nature for both hosts and guests. People appreciated the smooth user experience from start to finish, with uploading pictures being a breeze and the gallery well-organized and accessible even for less tech-savvy individuals. The ability to personalize QR codes and the quick availability of photos after events were frequently praised, making it a highly recommended service for capturing memories. However, some customers mentioned that manually adding photos sent by friends negated the primary purpose of the service, and a few noted that getting all guests to use it was a challenge.

What people talk about most

User experience

Clients share positive opinions on user experience, highlighting how easy the system is to use for both... See more

Service

Users describe positive interactions with service, with many considering it one of the best decisions they... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Unfortunately there was not a great signal where we were, so no one could access it and upload anything. I was sent them all by friends the next day and had to manually add, which negated the point... See more

Company replied

Rated 4 out of 5 stars

Easy to set up and use. Would be helpful if you could purchase the code with your image / info onto pvc cards. As per pictures on your website

Company replied

Rated 4 out of 5 stars

The idea is super cute… I purchased this for my sister’s baby shower! I just wish I got a reminder leading up to the event, either the day before or even hours before… I almost forgot I had purchased... See more

Company replied


Company details

  1. Web collaboration platform

Written by the company

SnapSharer allows users to create a private media gallery for any event, to collect photos & videos from their guests, via a QR code or direct link. Users can personalise their QR code with their own pictures and colours to suit their theme. We aim for simplicity over gimmicks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well worth it!

Well worth having this for your occasions. We got one for our daughter’s wedding and captured so many images that we wouldn’t have seen. Easy to access and easy to upload too. Android not as easy but still manageable

31 October 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and congrats on your daughter's wedding day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 4 out of 5 stars

Nothing wrong with the service however…

Nothing wrong with the service however we found very few people used it and some people got confused by the photo upload process.

9 November 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the useful feedback - we've worked on improving the upload process for anyone to use now. Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

The photo sharer service I’ve been looking for!🤩

I’ve been looking for a simple way to share photos while retaining their quality, without having to gather everyone’s email addresses and include Android users. Needless to say, SnapSharer has provided an effortless solution to this and I no longer need to spend hours gathering and sending photos after events or holidays. Would highly recommend 👌

2 September 2024
Unprompted review
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Reply from Snapsharer

Thanks for the brilliant feedback and for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, made our wedding memories. Better than having a professional photographer.

26 October 2024
Unprompted review
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Reply from Snapsharer

Congrats on your wedding day and thanks again for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Let me save you hours of research… choose SnapSharer!

After spending hours searching online for a sharing app that ticked all the boxes and didn’t cost a fortune I came across SnapSharer. Compared to other sites it has all the features you need at a fraction of the cost! Guests found it easy to use and it was a great talking point. It’s great to see everyone’s version of the night and flick through all the content! I love that you can customise the QR code too!! 10/10

5 October 2024
Unprompted review
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Reply from Snapsharer

A brilliant review, thank you and glad to hear everything went well (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Very competitively priced and easy to…

Very competitively priced and easy to use. Getting older guests to use it on the other hand was like herding kittens! Eventually, they got the hang of it.
Most older guest had trouble uploading but I don't know if there is anything better that could solve this. Once explained, they were fine.
Overall very pleased with all the photo's and it has made a day to remember.

28 September 2024
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Reply from Snapsharer

Thank you for the kind words and yes, we've improved the app to make it easier for anyone to use based on feedback like yours. Do check your inbox for an offer we've sent you as a valued customer. Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Great idea for those all important Parties

Great to have all photos and videos of our wedding day in one place and for all our guests to see and download their favourite pictures. Easy to do and set up. Though some of our guests that weren't to clued up about scanning apps and such, they found that giving the link was easier to take them straight to page. I think personally it would be nice to have a comments box below each photo other than that it's spot on.

15 September 2024
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Reply from Snapsharer

Thanks for the great feedback and congrats on your special day! Yes, the URL link is sometimes easier for others to access. We'll take the comments idea onboard too. Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Great way to share!

14 September 2024
Unprompted review
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Reply from Snapsharer

Thanks so much - check your inbox for an offer we've sent you as a valued customer. Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Excellent value for money product

Excellent value for money product, very easy to set up, the guests at the wedding event loved the idea and concept. Soo many great, natural as you are images will last a lifetime. We definitely be using this again for other occasions.

2 September 2024
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Reply from Snapsharer

Thanks for the great feedback and congrats on your wedding day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

The best way to capture the moments you don’t see!

What a brilliant idea this is. We took advantage of Snapsharer for our recent wedding. Very low cost, received the QR code which we had printed on cards for our guests tables and they shared loads of photos and videos from our amazing day. It captures all the moments you wouldn’t otherwise see. Highly recommended.

11 August 2024
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Reply from Snapsharer

Thanks for the great feedback and congrats on your special day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Great way to capture special moments…

Great way to capture special moments and to see how everyone else enjoyed the party!

11 August 2024
Snapsharer logo

Reply from Snapsharer

Thanks v much for the kind feedback - check your inbox for an offer we've sent you as a valued customer. Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Value for money- 100% yes.

Value for money- 100% yes.
A really easy thing to use.
Wedding guests loved it.

11 August 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and congrats on your special day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Snaptastic!

We recently used Snaptoken for a family reunion, and it exceeded all our expectations! Setting it up was a breeze and sharing the QR code with our guests was incredibly simple. It's intuitive design made collecting everyone’s photos and videos effortless. We had literally hundreds of media files uploaded during and after our event, and the process was seamless from start to finish.

13 July 2024
Unprompted review
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Reply from Snapsharer

Thanks for the great feedback and glad this added to your reunion. Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

SnapSharer is a fantastic app and made…

SnapSharer is a fantastic app and made the process of sharing wedding snaps easy and enjoyable. The photos really kept their quality and uploaded in no time at all. 100% recommend

13 July 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

This was so easy to set up and was…

This was so easy to set up and was great for all the family and friends to upload their videos and for photos from my daughters beautiful wedding many thanks

16 July 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and congrats on your daughter's special day! Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 4 out of 5 stars

Quick to resolve issues

EDIT:
Turns out my email address was incorrect but company were quick to resolve this once we all realised the issue.

Looking forward to now using this for our wedding.

……..
Paid for QR code but never received it.

Money was taken but didn’t receive any confirmation email, no link to register and no QR code. Checked junk folder and not there either.

Tried to contact by email but no response that way either.

Would suggest thinking twice before paying and look elsewhere.

19 June 2024
Unprompted review
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Reply from Snapsharer

Hi Paul! We’re sorry there were initial issues in receiving the event set up email. We had tried to reach you on the back of your query however believe there may have been a mix up in the email domain names used. If you could please check the spam/junk filters of the email addresses you had used, you’ll be able to see our initial email and also follow up! Hopefully you see them in there! If not, please reach out to our WhatsApp on our website, or support email address: support@snapsharer.com

Rated 4 out of 5 stars

8/10

I found it dfficult to access photos from the app, easier from the link.
It would be good if it saved the log in details.
Easy to add photos and videos.
Great quality of photos.
Thank you!

10 June 2024
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Reply from Snapsharer

Hi Samantha, thanks for the great feedback - we can take this to the team for further improvements in the future. Glad you had an overall great experience. Any further questions - reach out anytime. Thanks again, the Snaptoken team

Rated 4 out of 5 stars

Great way to capture moments in the…

Great way to capture moments in the party and to be able to share with everyone

10 June 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback & for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Exactly what we were looking for!

What the title says, made for getting and pulling together everyone’s photos from the night so much easier!

26 April 2024
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

Rated 5 out of 5 stars

Easy to use and share with friends

Easy to use and share with friends! We had to change our event date and the team were super responsive and flexible.

27 April 2024
Unprompted review
Snapsharer logo

Reply from Snapsharer

Thanks for the great feedback and glad we were able to sort the changes as needed. Thanks for using SnapSharer (check your inbox for an offer we've sent you as a valued customer). Warm regards, the SnapSharer team.

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