Snatch London Reviews 23

TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

This company, based not in London but in China, is the worst I've ever ordered from. About two weeks after ordering the sweater it finally arrived and although I'd ordered Small, this was ridiculous.... See more

Rated 1 out of 5 stars

I SHOULD NO BETTER THAN BUY OFF AN ADVERT ON FACEBOOK, as everyone here says, goods come from China and delivery by Evri who are a nightmare. Ordered a polo top, arrived after 12 weeks its ok, but the... See more

Rated 1 out of 5 stars

What a scam! Refusal to refund money, waiting weeks and weeks for delivery which tricks you into thinking it's a UK brand, it's not, it's a China rip off. Two items turn up, they are far too... See more

Rated 5 out of 5 stars

I ordered a gilet from Snatch London, very happy with quality and style of the vest but unfortunately it was too small. It took just one email for them to sort it out they're offered me another in my... See more

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2.6

Poor

TrustScore 2.5 out of 5

23 reviews

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Rated 1 out of 5 stars

Well its arrived at long last.

Well its arrived at long last.
Why don’t you just say it’s coming from China and will take weeks.
It is the quality is what I would expect and as a housebound invalid it does what I wanted. It is a snug warm house jacket. Not good enough to go out in but serves a purpose, No I won’t buy another one which was my original plan

2 October 2024
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